Sun Microsystems StorEdge L400 Installation And User Manual Download Page 1

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901 San Antonio Road
Palo Alto, CA 94303-4900 USA
650 960-1300

fax 650 969-9131

A Sun Microsystems, Inc. Business

Sun™ StorEdge™ L400
Installation and User’s Guide

Part No.: 802-7984-12
Revision A, April 1998

Summary of Contents for StorEdge L400

Page 1: ...901 San Antonio Road Palo Alto CA 94303 4900 USA 650 960 1300 fax 650 969 9131 A Sun Microsystems Inc Business Sun StorEdge L400 Installation and User s Guide Part No 802 7984 12 Revision A April 1998 ...

Page 2: ...OR A PARTICULAR PURPOSE OR NON INFRINGEMENT Copyright 1998 Sun Microsystems Inc 901 San Antonio Road Palo Alto Californie 94303 4900 U S A Tous droits réservés Ce produit ou document est protégé par un copyright et distribué avec des licences qui en restreignent l utilisation la copie et la décompilation Aucune partie de ce produit ou de sa documentation associée ne peut être reproduite sous aucun...

Page 3: ...Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment h...

Page 4: ...t Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada DOC Class B Notice Avis DOC Classe B This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada ...

Page 5: ...ations to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product SELV Compliance Safety status of I ...

Page 6: ...ren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Geräteschaden Befolgen Sie die Anweisungen Achtung Hohe Temperatur Nicht berühren da Verletzungsgefahr durch heiße Oberfläche besteht Achtung Gefährliche Spannungen Anweisungen befolgen um Stromschläge und Verletzungen zu vermeiden Ein Setzt das System unter Wechselstrom Je nach Netzschaltert...

Page 7: ...suivantes pendant l installation du matériel Suivre tous les avertissements et toutes les instructions inscrites sur le matériel Vérifier que la tension et la fréquence de la source d alimentation électrique correspondent à la tension et à la fréquence indiquées sur l étiquette de classification de l appareil Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil V...

Page 8: ...C Le client ne peut pas remplacer lui même cette pile Elle peut exploser si mal maniée Ne pas la jeter dans les flammes Ne pas la démonter ni essayer de la recharger Lorsque la pile au lithium doit être remplacée remplacer l ensemble de la carte contrôleur SMC Couvercle Pour ajouter des cartes de la mémoire ou des unités de stockage internes vous devrez démonter le couvercle de l unité système Sun...

Page 9: ...es contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo doméstico para conectar sus productos Sun Precaución Con el producto Sun se proporciona un cable de alimentación con toma de tierra Para reducir el riesgo de descargas eléctricas conéctelo siempre a un enchufe con toma de tierra La siguiente advertencia se aplica solamente a equipos con ...

Page 10: ...gt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion Danmark ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren Suomi VAROITUS Paristo voi räjähtää jos se on virheellises...

Page 11: ... Tape Library 2 2 2 3 Installing the Tape Cartridges 2 5 2 3 1 Setting the Write Protect Switch 2 5 2 3 2 Adding the Bar Code Labels 2 6 2 3 3 Placing the Tape Cartridge in the Removable Holder 2 6 2 3 4 Installing the Removable Cartridge Holders 2 8 2 3 5 Inserting a Cartridge in the Fixed Holder 2 9 3 Installing a Tape Library Tower Version 3 1 3 1 Before You Start 3 1 3 2 Installation Task List...

Page 12: ...brary 4 4 4 5 1 Preparing the System 4 4 4 5 2 Installing the Slide Rail Runners on the Tape Library 4 5 4 5 3 Installing Locking Brackets on the Tape Library 4 6 4 5 4 Installing Slide Rails in the Cabinet 4 8 4 5 5 Installing the Tape Library in the Cabinet 4 11 4 6 Installing the Power Cable 4 14 4 7 Connecting the SCSI Cables 4 16 4 7 1 SCSI Buses 4 17 4 7 2 Installing the SCSI Cable 4 17 4 8 ...

Page 13: ...ration 6 7 6 5 Resetting the Tape Library 6 7 6 6 Security Options for the Tape Library 6 8 6 6 1 Enabling or Disabling Security 6 8 6 7 Tape Drive LEDs 6 9 6 8 Testing 6 9 6 8 1 Testing the Installation 6 9 6 8 2 Testing the Tape Library 6 10 6 8 3 Testing the Internal Tape Drives 6 10 6 8 4 Testing the Cartridge Handling Mechanism 10 6 9 Media Movement Control Methods 6 11 6 9 1 Sequential Mode ...

Page 14: ...ption 7 8 7 3 3 2 Loop Option 7 9 7 3 4 Adjust Contrast 7 9 7 3 5 Back Light 7 9 7 3 6 Set Date 7 10 7 3 7 Set Time 7 10 7 3 8 Set Security 7 11 7 3 9 Set Serial Number 7 11 7 3 10 Use Mammoth 7 12 7 4 Maintenance Menu 7 12 7 4 1 Clean Drive Menu 7 12 7 4 2 Demo Menu 7 13 7 4 3 Diagnostics Menu 7 15 7 4 3 1 Self Test 7 16 7 4 3 2 Position to Element Test 7 16 7 4 3 3 Park Test 7 17 7 4 3 4 Move Ca...

Page 15: ...nt Position Information 7 32 7 5 6 Drive Info Menu 7 33 7 5 6 1 Tape Drive LEDs 7 34 7 5 6 2 Cleaning Tape Drives 7 35 8 Maintaining the Tape Library 8 1 8 1 Cleaning the Front Door 8 1 8 2 Cleaning Tape Drives 8 1 8 3 Caring for Tape Cartridges 8 2 A SCSI Information A 1 A 1 SCSI Ports and Connections A 1 A 1 1 Direct Connection A 2 A 1 2 Daisy Chain Connection A 2 A 2 SCSI Bus Length A 3 A 2 1 C...

Page 16: ...eaning Cartridge C 2 C 4 Data Capacity With Data Compression C 2 C 4 1 Hardware Data Compression C 2 C 4 2 Software Data Compression C 3 C 5 Choosing a Blocking Factor or a Block Size C 3 C 6 Tape Utilities C 4 C 6 1 mt C 4 C 6 2 tar C 5 C 6 3 ufsdump C 5 D Error Codes D 1 D 1 Hardware Errors D 2 D 2 SCSI Sense Key Errors D 8 D 2 1 Not Ready Sense Key 2h D 9 D 2 2 Hardware Error Sense Key 4h D 9 D...

Page 17: ...6 FIGURE 2 6 Inserting a Tape Cartridge 2 7 FIGURE 2 7 Installing the Removable Cartridge Holders 2 8 FIGURE 2 8 Inserting a Cartridge in the Fixed Holder 2 9 FIGURE 3 1 SCSI Connectors on the Tape Library Rear Panel 3 4 FIGURE 4 1 Rail Release Button on the Slide Rail 4 5 FIGURE 4 2 Installing Slide Rail Runners 4 6 FIGURE 4 3 Positioning the Locking Brackets Behind a Door 4 7 FIGURE 4 4 Position...

Page 18: ... 14 FIGURE 4 12 Power Distribution Unit 4 15 FIGURE 4 13 SCSI Connectors on the Tape Library Rear Panel 4 16 FIGURE 4 14 Routing the Cable Out of the Expansion Cabinet 4 18 FIGURE 5 1 Location of the Unload Button 5 2 FIGURE 5 2 Screws on the Drive Carrier Faceplate 5 3 FIGURE 5 3 Inserting the Drive Carrier 5 4 FIGURE 6 1 Operator Panel 6 2 FIGURE 7 1 Primary Menu 7 2 FIGURE 7 2 Default Element A...

Page 19: ...stic Menu Descriptions 7 15 TABLE 7 5 Digital System Sensor Descriptions 7 27 TABLE 7 6 Analog System Sensor Descriptions 7 28 TABLE 7 7 Field Descriptions of Command History 7 29 TABLE 7 8 Label Error Field Error Messages 7 30 TABLE A 1 SCSI Internal Cable Bus Lengths A 4 TABLE C 1 mt Responses C 4 TABLE D 1 Hardware Errors by Error Code D 2 TABLE D 2 SCSI Sense Key Error Messages D 8 TABLE D 3 N...

Page 20: ...xx Sun StorEdge L400 Installation and User s Guide April 1998 TABLE D 7 Aborted Command Sense Key Bh ASC and ASCQ Values D 14 ...

Page 21: ...es on how to install various components within the tape library Using UNIX Commands This document may not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following for this information Solaris 2 x Handbook for SMCC Peripherals AnswerBook online documentation for the Solaris 2 x software env...

Page 22: ... You have mail AaBbCc123 What you type when contrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Read Chapter 6 in the User s Guide These are called class options You must be root to do this To delete a file type rm filename TABLE P 2 Shell Prompts Shell Prompt C shell machine_n...

Page 23: ...ments to us Please include the part number of your document in the subject line of your email or fax message Email smcc docs sun com Fax SMCC Document Feedback 1 415 786 6443 TABLE P 3 SunExpress Contact Information Country Telephone Fax Belgium 02 720 09 09 02 725 88 50 Canada 1 800 873 7869 1 800 944 0661 France 0800 90 61 57 0800 90 61 58 Germany 01 30 81 61 91 01 30 81 61 92 Holland 06 022 34 ...

Page 24: ...xxiv Sun StorEdge L400 Installation and User s Guide April 1998 ...

Page 25: ... 1 the tape library can store up to 800 Gbytes of information The tape library has a four line liquid crystal display LCD called a display panel and a keypad on the front panel called the Operator Panel By using this panel you can set options check operating statistics and diagnose errors Listed below are the electrical ratings and physical dimensions of the tape library Electrical Ratings Consume...

Page 26: ...ser s Guide April 1998 FIGURE 1 1 Sun StorEdge L400 Tower and Rackmount Versions Note The remaining illustrations in this chapter show the rackmount version Internal components of all versions are identical differences are in orientation only ...

Page 27: ... the CHM Key lock When the power is on an electronically controlled lock solenoid latch engages automatically after the door is locked with the key When you turn the key the door will not unlock until the CHM finishes performing the current command and moves to the park position Operator panel Allows you to manually change control modes set SCSI IDs and perform diagnostics A security option preven...

Page 28: ...ard Power supply assembly Includes a power entry module fan fuse and power switch The AC power connector power switch fuse and cooling fan protrude through the back panel Remote hardware reset port Allows you to perform a manual hardware reset of the tape library to clear hardware related errors SCSI bus jumper block Connects two internal portions of the SCSI bus together 0 SCSI bus jumper blocks ...

Page 29: ...a cleaning cartridge or an additional data cartridge above the removable holder Cartridge handling mechanism CHM This robotic assembly moves cartridges between the storage locations and the tape drives Tape drives in carriers One or two tape drives are installed in the tape library Bar code scanner This scanner gathers specific information from bar code labels on the cartridges within the tape lib...

Page 30: ...1 6 Sun StorEdge L400 Installation and User s Guide April 1998 ...

Page 31: ...eople to unpack and install the tape library Unpacked the tape library and check the contents against the packing slip to make sure you have the following items A Sun StorEdge L400 tape library with one or two tape drives installed Two power cords SCSI cable 2 meters Removable tape cartridge holder One data tape cartridge Cover for cartridge holder Cleaning cartridge Regulated SCSI terminator Acce...

Page 32: ...rmation 2 2 Preparing the Tape Library Caution Before performing any of the following steps be sure that the power switch is off To avoid damaging the tape library be sure that the work area is free of conditions that could cause electrostatic discharge ESD 1 Locate the key in your accessory kit 2 Insert the key vertically into the lock and turn it clockwise 90 degrees FIGURE 2 1 FIGURE 2 1 Lock L...

Page 33: ... 2 a Remove the large piece of packing material b Pull the CHM towards you and push it to the top of the tape library to free it from the second piece of packing material that is inserted in the holder c Remove the packing material that is in the removable cartridge holder Keep the packing material in case the tape library ever needs to be transported ...

Page 34: ...2 4 Sun StorEdge L400 Installation and User s Guide April 1998 FIGURE 2 2 Removing Packing Material CHM First piece ...

Page 35: ... reaching in through the door and pulling the right side of the removable tape cartridge holder towards you while lifting its left end slightly FIGURE 2 3 FIGURE 2 3 Removing the Cartridge Holder 7 Rotate the spindle and remove the second removable tape cartridge holder Removable cartridge holder ...

Page 36: ... whether data can be written to the cartridge write enabled or whether data on the cartridge is protected from being erased or overwritten write protected You can use your finger or a ball point pen to set the write protect switch FIGURE 2 4 Setting the Write Protect Switch To write protect a cartridge Move the write protect switch away from the edge of the tape cartridge FIGURE 2 4 If the red tab...

Page 37: ...FIGURE 2 5 Placing Bar Code Labels 2 3 3 Placing the Tape Cartridge in the Removable Holder 1 Make sure the write protect switch is write enabled switch is to the right on the tape cartridges 2 Using the holder s single mounting guide for orientation insert a cartridge into the holder FIGURE 2 6 Very little force is needed to install a cartridge into the cartridge holder If the cartridge does not ...

Page 38: ...rEdge L400 Installation and User s Guide April 1998 The holder can contain up to ten cartridges Note Only use a holder designed for 8 mm tape cartridges FIGURE 2 6 Inserting a Tape Cartridge Single mounting guide ...

Page 39: ...e so that the single mounting guide on the top of the holder is on the right 3 Place the holder s two mounting guides on its bottom end into the matching holes in the left side of the mounting plate 4 Snap the cartridge holder into place by pressing against the right side of the holder 5 Rotate the spindle and perform the above steps for the second removable cartridge holder FIGURE 2 7 Installing ...

Page 40: ...e video cleaning cartridges as they may damage the tape drives Insert the cartridge into the fixed cartridge holder until it snaps into place FIGURE 2 8 Close the door and lock it by turning the key counterclockwise 90 degrees FIGURE 2 8 Inserting a Cartridge in the Fixed Holder Removable cartridge holder Fixed cartridge holder ...

Page 41: ...and are unavailable discharge static electricity from your body before handling the tape library or the tape drives by touching a known grounded surface such as your workstation metal chassis Determine the SCSI bus length The total SCSI bus length of your system unit the external SCSI cables and the tape library must not exceed a maximum SCSI bus length of 20 feet 6 meters To determine if the tota...

Page 42: ...er on the tape library 6 If necessary set the SCSI IDs for the tape library and the tape drives using the Operator Panel 7 Turn on the remaining peripherals and your system 8 Reboot your system using the boot r command 3 3 Verifying the Operating System Version Verify that you are using the Solaris 2 5 or higher level software environment on your system Type uname rs and press Return The SunOS lev...

Page 43: ...ary To check for available SCSI IDs enter probe scsi all at the ok prompt Note which SCSI IDs are returned by this command These SCSI IDs are already assigned The tape library uses three SCSI IDs The default settings for the SCSI IDs are If a device is already set to a default tape library SCSI ID then you can change the tape library s SCSI IDs later in this installation procedure 4 Turn off the p...

Page 44: ... Connecting the SCSI Cables The following procedures explain how to install a tape library in a direct connection to a system and how to install a tape library in a daisy chain connection with other external peripherals and a system There are six SCSI ports on the back panel of the tape library Use these connectors to enable multiple devices to be connected in a series for daisy chained configurat...

Page 45: ...er than some fault tolerance there is no significant advantage to the multiple bus configuration There is no throughput advantage to having the internal drives on two buses except in the extreme case of very un compressible data when using data compression on the drives And with the multiple bus configuration control and access by the applications software can be an issue You must verify that the ...

Page 46: ... tape library FIGURE 3 1 Note Power cords are supplied with the tape library for 120 volt use in the United States and Canada With the power switch in the off 0 position and the door closed and locked 1 Connect the three hole end of the power cord to the power receptacle on the rear panel of the tape library then connect the three prong end of the power cord to the nearest power source outlet Caut...

Page 47: ...tion by moving along the long axis Verifies the presence of the cartridge holder by touching it Reseats all cartridges by touching each of them Moves to the park position If the tape library does not power on as described check the following If the LCD is not illuminated Is the power switch in the on position Is the power cord inserted correctly Is the fuse good If the LCD is illuminated Is there ...

Page 48: ...l 1998 3 8 Powering On Peripherals and the System 1 Power on your other peripherals and then your system Note If your system starts to reboot interrupt the reboot process by pressing the Stop and A keys together 2 Reboot your system using the boot r command ...

Page 49: ...f such a mat or wristband are unavailable discharge static electricity from your body before handling the tape library or the tape drives by touching a known grounded surface such as your workstation s metal chassis Determine the SCSI bus length The total SCSI bus length of your system unit the external SCSI cables and the tape library must not exceed a maximum SCSI bus length of 20 feet 6 meters ...

Page 50: ...ary to your system 6 Power on the tape library 7 If necessary set the SCSI IDs for the tape library and the tape drives using the Operator Panel 8 Turn on the remaining peripherals and your system 9 Reboot your system using the boot r command 4 3 Verifying the Operating System Version Verify that you are using the Solaris 2 5 or higher level software environment on your system Type uname rs and pr...

Page 51: ...eruser by typing su and pressing Return 2 Shut down the operating system Use either the init or shutdown commands See the man pages for these commands or the Solaris AnswerBook online documentation Note If your system is acting as a server use the shutdown command to inform the mounted users that the system will be going down Otherwise use the init 0 command The system should now be at the ok prom...

Page 52: ... to the equipment by static electricity from your body Caution Always allow 10 seconds between turning off the power and turning it back on again This pause prevents possible damage to power supply components 4 5 Installing the Tape Library Follow these instructions to install a tape library in a system or expansion cabinet 4 5 1 Preparing the System Follow the instructions in the Preparing for Se...

Page 53: ...ses the two part portion FIGURE 4 1 Rail Release Button on the Slide Rail d Continue extending the slide rail until it separates from the runner e Repeat for the other slide rail 2 Install runners on the tape library FIGURE 4 2 a Locate the slide rail runners that you separated from the slide rails b Position the runners on the sides of the tape library just behind the front panel by aligning each...

Page 54: ... 4 2 Installing Slide Rail Runners 4 5 3 Installing Locking Brackets on the Tape Library 1 Locate the two locking brackets shipped with the tape library 2 Attach a locking bracket on each side of the tape library using the 10 32 Phillips screws provided Slide rail runner ...

Page 55: ...orEdge L400 tape library behind a bezel mount the locking brackets with the short side facing back Use the set of slotted holes farthest from the short side Install the bracket so that the screws are in the middle of the slotted holes FIGURE 4 3 Positioning the Locking Brackets Behind a Door ...

Page 56: ...ing front Use the set of slotted holes closest to the short side Install the bracket so that the screws are in the middle of the slotted holes FIGURE 4 4 Positioning the Locking Brackets Behind a Bezel 4 5 4 Installing Slide Rails in the Cabinet 1 Place both slide rails inside the cabinet with the bent brackets towards the rear of the cabinet and facing inside the cabinet FIGURE 4 5 ...

Page 57: ...ion refer to http docs sun com Select Storage Peripherals Rackmount Placement Matrix 3 Standing at the front of the cabinet position the front part of the slide rail over the proper hole positions FIGURE 4 6 FIGURE 4 6 Securing the Front Part of the Slide Rail to the Cabinet 4 Use a Phillips screwdriver and two 10 32 screws to loosely secure the front part of the slide rail to the cabinet FIGURE 4...

Page 58: ...f one slide rail over the proper hole positions FIGURE 4 7 FIGURE 4 7 Securing the Bent Bracket to the Cabinet 7 Loosely secure the bent bracket to the cabinet using a Phillips screwdriver and two 10 32 screws FIGURE 4 7 8 Repeat Step 6 and Step 7 for the other slide rail 9 With the slide rails correctly positioned tighten all the screws at the cabinet front and the rear Rear ...

Page 59: ...o install the tape library in the cabinet 1 Mount the tape library on the slide rails a Completely push both slide rails into the cabinet b Position the tape library on the rails and slide it towards the cabinet until you hear a click FIGURE 4 8 FIGURE 4 8 Positioning the Tape Library on the Slide Rails 2 Press the buttons in the center of the slide rails and completely push the tape library into ...

Page 60: ...cabinet rails If you are installing the Sun StorEdge L400 tape library behind a bezel FIGURE 4 9 Mounting a Tape Library Behind a Bezel a Loosely install two 10 32 screws in each locking bracket using a Phillips screwdriver b Tighten the screws to secure the locking brackets to the cabinet rail faces ...

Page 61: ...ole information refer to http docs sun com Select Storage Peripherals Rackmount Placement Matrix b Use a Phillips screwdriver and thread two 10 32 screws through the back of the rail for each of the mounting brackets FIGURE 4 10 FIGURE 4 10 Mounting a Tape Library Behind a Door c Loosely put the mounting brackets over the screws d Use an 3 8 inch open ended box wrench to install 10 32 nuts over th...

Page 62: ...ct cord for your system Match the connector on the cord to the connector type on the power sequencer 2 Plug the female end of the power cord into the power receptacle at the rear of the tape library FIGURE 4 11 FIGURE 4 11 Location of the Power Receptacle on the Tape Library 3 Route the power cord down the right side and along the bottom of the cabinet 4 Route the power cord up through the cut out...

Page 63: ...t Personal injury may result if you work on a tape library that is plugged into another power source since that power source may still be active when you work on the tape library FIGURE 4 12 Power Distribution Unit SWITCHED 2 SWITCHED 1 UNSWITCHED REMOTE POWER CONTROL BUS UNSWITCHED REMOTE POWER CONTROL BUS SWITCHED 2 SWITCHED 1 230V Power Distribution Unit 240V Power Distribution Unit Connect fir...

Page 64: ...s FIGURE 4 13 FIGURE 4 13 SCSI Connectors on the Tape Library Rear Panel If the tape library is not the last physical device on the SCSI bus plug a SCSI cable into an available connector If the tape library is the last physical device on the SCSI bus plug a SCSI cable into the left end connector and the appropriate SCSI external terminator into the right end connector If you are connecting the tap...

Page 65: ... separating the second drive onto a separate SCSI bus or separate host system If you configure your tape library for multiple SCSI buses you must order and install one or more of the appropriate SCSI terminators and SCSI cables and SCSI bus host adapter cards if not available 4 7 2 Installing the SCSI Cable 1 Connect a 4 meter SCSI data cable to the tape library Note If you are installing the tape...

Page 66: ...s on the back panel of the tape library 6 Install the SCSI regulated terminator if the tape library is the last unit of your configuration If this is not the last device in the SCSI chain then a Connect one end of another SCSI cable to the other single SCSI port on the back panel of the tape library b Connect the other end of the SCSI cable to the SCSI port on the back panel of the next peripheral...

Page 67: ...s test the tape library first engages the locking solenoid in the front door then the CHM does the following tests Verifies its full range of motion by moving along the long axis Verifies the presence of the cartridge holder by touching it Reseats all cartridges by touching each of them Moves to the park position If the tape library does not power on as described check the following If the LCD is ...

Page 68: ...ide April 1998 4 10 Powering on the System 1 Power on your other peripherals and then your system Note If your system starts to reboot interrupt the reboot process by pressing the Stop and A keys together 2 Reboot your system using the boot r command ...

Page 69: ...must have a drive blank installed in the outside drive carrier slot the left slot in the table top and rack mounted units or the bottom slot in the tower unit Failure to install a drive blank will interrupt the SCSI bus and failure to install the drive blank in the outer slot will disrupt air flow within the library Before you begin any procedure in this section obtain a long medium size flatblade...

Page 70: ...en the front door b Push the Unload square button on the tape drive FIGURE 5 1 FIGURE 5 1 Location of the Unload Button c Wait 10 to 90 seconds d Remove all data cartridges 3 Turn off the power but leave the power cord connected to the wall outlet 4 Attach a wrist strap to your wrist and to the metal chassis Unload button LEDs ...

Page 71: ...n the drive carrier faceplate FIGURE 5 2 FIGURE 5 2 Screws on the Drive Carrier Faceplate 6 Pull out the lever on the faceplate using your finger Do not try to pull out the lever without first loosening the screws 7 Pull the drive carrier out of the slot Drive carrier Captive screw Lever Faceplate ...

Page 72: ... units FIGURE 5 3 FIGURE 5 3 Inserting the Drive Carrier 2 Push the drive carrier into the slot until the rear surface of the bezel is flush with the frame When the tape drive reaches the SMC controller card connection you will feel some resistance Push firmly until it is seated Make sure the lever closes all the way when the connection is made 3 Tighten the two captive screws on each end of the d...

Page 73: ...ia movement control methods Sequential Random access mode Manual modes How to set up Solstice backup 6 1 Understanding the Operator Panel The tape library s Operator Panel includes a four line liquid crystal display LCD screen and a keypad You can tilt the LCD screen for better visibility rackmounted version only The Main Screen By default when you turn on the power the tape library s Main Screen ...

Page 74: ... information on changing the default display see Chapter 7 FIGURE 6 1 Operator Panel Keypad Buttons on the Operator Panel Scrolls up Scrolls down Scrolls right Scrolls left Help Goes to the Help screen Escape No action Enter Selects the item next to the arrow Reset Goes to the reset screen Help Escape Enter Reset Keypad LCD main screen Tilts in rack buttons mounted version only ...

Page 75: ...et SCSI IDs for the tape library and the two tape drives View error messages for the tape library Reset the tape library Monitoring CHM Functions The two bottom lines on the Main Screen of the LCD show an operational status of the tape library These status messages describe the CHM s movements and placement procedures Accessing Menu Options The Main Menu of the LCD includes 12 menu options To acce...

Page 76: ...ng that security is active Security remains in effect even after you reset the tape library or power the tape library off and back on You can disable security by entering your password in the Security submenu Viewing Errors If an error occurs the tape library displays an error message on the bottom two lines of the LCD The upper line includes the error number and the lower line gives a brief descr...

Page 77: ... mode the CHM places cartridges in Drive 2 for processing 6 2 0 3 Dual Sequential Mode For tape libraries with two tape drives dual sequential allows you to use ten tape cartridges Magazine 0 in the removable cartridge holder in Drive 1 and ten tape cartridges Magazine 1 in Drive 2 6 2 0 4 LCD Interface Mode When the tape library is operating in LCD Interface mode the user can instruct it to perfo...

Page 78: ...is complete press Escape to return to the Control Mode Menu 6 3 Interrupting the Tape Library s Operation You can temporarily stop the tape library s operation without turning off power and without disturbing the cartridge processing order to Remove and replace individual cartridges Remove and replace cartridge holder s To stop the tape library s operation 1 Turn the key in the door lock to unlock...

Page 79: ...have finished correcting a hardware error Hardware errors can include problems in picking and placing a cartridge or difficulties in moving the CHM When a hardware error occurs a message appears on the LCD describing the error Caution Never press Reset while a tape cartridge is in a tape drive If this should happen manually eject the cartridge To reset the tape library Press Reset then Enter on th...

Page 80: ...ttempts to perform any of the above operations when security is enabled the Main Screen displays a message that states security is active The message also states whether security was enabled through the LCD or SCSI Note Security remains in effect even after you reset the tape library 6 6 1 Enabling or Disabling Security 1 Select the Configuration Menu by pressing or then Enter 2 Select Set Securit...

Page 81: ...llation If the tape library has been stored for six months or more you need to perform some warm up exercises on the tape drives and the tape library The exercises involve inserting tapes into the tape drives and using your application software to write and read data TABLE 6 1 Tape Drive LED States Top LED Error Clean Middle LED Tape Ready Bottom LED Tape Motion POST or reset on on on Error or fai...

Page 82: ...artridge into the drive 1 Make sure the cartridge is not write protected 3 Close and lock the door The tape drive loads the tape and positions it at the logical beginning of tape LBOT in about 35 seconds All three LEDs will be off for the first eight seconds then the bottom LED will flash When the bottom LED stays lit the drive is ready If the top amber LED remains on or flashing an error has occu...

Page 83: ... move media inside the unit Sequential mode offers the functionality of moving from one tape cartridge to the next cartridge in a serial fashion Sequential mode is supported with the standard utilities offered in the Solaris environment Random access mode allows you to select any of the tapes in the magazine in any order Random access mode requires the use of a specialized applications package suc...

Page 84: ...ential modes Sequential 1 for the first drive Sequential 2 for second drive Dual Sequential for use of two drives simultaneously 3 To enable the unit to eject a tape from the drive use mt f dev rmt x offline replace x with the drive number or use the l flag with ufsdump Access to the on line man ual page is via man ufsdump 4 To load the first tape after ejecting the last use the front panel contro...

Page 85: ...To run this library effectively you need the Turbo version of Solstice and a jukebox module and enabler Consult your sales representative for the complete list of the options The tape library offered by Sun is based on the Exabyte EXB 220 product Select the EXB 210 device in the Solstice Backup device menu The software allows use of either a software or hardware data compression scheme You should ...

Page 86: ...6 14 Sun StorEdge L400 Installation and User s Guide April 1998 ...

Page 87: ...enu on the display panel from which you can access several menus The menus you can choose are displayed by the LCD as follows To access the Primary Menu Press Escape until the Primary Menu is displayed FIGURE 7 1 Main Screen Interface Menu Configuration Menu Maintenance Menu Library Info Menu ...

Page 88: ... Menu Connect Drive 1 Set SCSI IDs Set Parity On Off Sequential Options Loop Restart Adjust Contrast Backlight On Off Set Date Set Time Set Security Clean drive Menu Clean drive 1 Clean drive 2 Demo Menu Drive Demo Slot Demo Diagnostics Menu Self Test Position to Element Park Move Cartridge Scan Scan With Range Home Gripper Home CHM Cycle Pick Place Cycle Gripper Cycle S Axis Cycle L Axis Cycle So...

Page 89: ... use the SunDiag or SunVTS system exerciser The tape library has the following control modes LCD Interface SCSI Interface Sequential 1 Sequential 2 Dual Sequential 25 Pin Serial Port not supported 9 Pin Serial Port not supported Use to scroll up through the control mode functions and to scroll down 7 2 1 1 LCD Interface LCD Interface Mode is required when you want to control the motions of the CHM...

Page 90: ...he Control Mode Menu by pressing or then Enter 4 Select SCSI Interface by pressing or then Enter 7 2 1 3 Sequential 1 Sequential 2 or Dual Sequential Modes Set the tape library to Sequential 1 Sequential 2 or Dual Sequential mode in order to run the SunDiag system exerciser If only one tape drive is installed only Sequential 1 mode is displayed 1 Check to see if there are any tapes in the tape dri...

Page 91: ...Retrieves the cartridge from the CTS and returns it to its original slot in the holder 4 Repeats the process with the next cartridge 7 2 1 4 Running the SunDiag or SunVTS System Exerciser See the SunDiag User s Guide for instructions on how to use SunDiag 1 Select the Interface Menu by pressing or then Enter 2 Select the Control Mode Menu by pressing or then Enter 3 Select Sequential CTS1 Sequenti...

Page 92: ...g system exerciser 7 2 2 25 pin 9 pin and 4 pin Serial Port Modes The 25 pin 9 pin and 4 pin serial port modes are not supported on Sun systems 7 3 Configuration Menu The Configuration Menu consists of the following submenus Set SCSI IDs Set SCSI parity checking Sequential options Adjust contrast Backlight Set date Set time Set security Set serial number Use Mammoth 7 3 1 Set SCSI IDs The tape lib...

Page 93: ...Caution Each device on a SCSI loop must have an unique SCSI ID To view or change the SCSI IDs 1 Locate the LCD and keypad on the front panel FIGURE 6 1 2 Press Escape until the Primary Menu is displayed 3 Select the Configuration Menu by pressing or then pressing Enter 4 Select Set SCSI IDs by pressing or then pressing Enter 5 Set the SCSI IDs for Drive 1 the top tape drive Drive 2 the bottom tape...

Page 94: ...hecking OFF 7 3 3 Sequential Options With the Sequential Options you can perform the following actions to control how the cartridges are processed Note The loop and restart options are application specific 7 3 3 1 Restart Option 1 Select the Configuration Menu by pressing or then Enter Restart option On Off Determines whether the tape library restarts at the first cartridge or restarts where it le...

Page 95: ...r The following screen is displayed 3 Select Loop for Drive 1 or Loop2 for Drive 2 by pressing or 4 Set the Loop option on or off by pressing or 7 3 4 Adjust Contrast 1 Select the Configuration Menu by pressing or then Enter 2 Select Adjust Contrast by pressing or then Enter 3 Raise the contrast by pressing or lower the contrast by pressing 7 3 5 Back Light The Back Light feature turns the light i...

Page 96: ... or then Enter 3 Set the date using these keys 7 3 7 Set Time Use the Set Time screen to set the time shown on the Main Screen and the command history screen 1 Select the Configuration Menu from the Primary Menu by pressing or then Enter 2 Select Set Time by pressing or then Enter 3 Set the time using these keys Increases the day month or year Decreases the day month or year Moves to the column on...

Page 97: ...is enabled the tape library displays a message stating security is active To enable or disable security 1 Select the Configuration Menu by pressing or then Enter 2 Select Set Security On Off by pressing or then Enter 3 Select a three digit password To disable security enter the same password used to turn security on a Move from column to column by pressing or b Change the password default password...

Page 98: ... installed This option is factory set 1 Select the Configuration Menu by pressing or then Enter 2 Select Use Mammoth by pressing or then Enter 3 Select mammoth by pressing or 4 Press Enter to save the changes or Escape to cancel the changes 7 4 Maintenance Menu The Maintenance Menu consists of the following submenus Clean drive menu Demo menu Diagnostics menu 7 4 1 Clean Drive Menu To clean the ta...

Page 99: ...lude the tape drive in the demo Use or If you select YES the CHM pushes the cartridge all the way into the drive If you select NO the CHM inserts the cartridge into the drive slot but does not push the cartridge all the way into the drive The tape will not automatically eject the cartridge 7 The system begins the demo and displays this screen Drive Demo Causes the CHM to move randomly between slot...

Page 100: ...he tape library 4 Select Demo Menu by pressing or then Enter 5 Select Slot Demo by pressing or then Enter The system begins the demo and displays this screen Where To stop the demo press Escape and Enter N Indicates the number of cycles that have run so far NN NN Indicates the source and destination element indexes of the current move SLOT DEMO Total Cycles N Status Move NN NN Moving to Slot N N I...

Page 101: ...right of magazine 0 and then right of magazine 1 TABLE 7 4 Diagnostic Menu Descriptions Self Test Performs the following tests Moves the gripper to the home position bottom or left side of the tape library Moves the CHM along the short axis once Moves the CHM along the long axis once Moves the CHM to the home position Position to Elem Moves the CHM to the tape drive or to one of the cartridge slot...

Page 102: ...d of the long axis Cycle Pick Place Causes the CHM to take a cartridge from a specified slot or CTS and replace it in the same slot You must specify the source slot see TABLE 7 3 and the number of pick place cycles that the CHM should perform in increments of 10 up to 250 Cycle Gripper Causes the gripper to open and close You must specify the number of cycles in increments of 10 up to 250 Cycle S ...

Page 103: ... To run the test again with a different element index press Escape to return to the Diagnostics Menu then repeat steps 4 and 5 To abort the Position to Element diagnostic press Escape and Enter 7 4 3 3 Park Test The Park test moves the CHM to the end of the long axis called the park position 1 Select the Maintenance Menu by pressing or then Enter 2 Select the Diagnostics Menu by pressing or then E...

Page 104: ...to pick the cartridge by pressing or then Enter The system displays the following screen 5 Select the element index of the cartridge slot from which you want the CHM to place the cartridge by pressing or then Enter The CHM moves the cartridge from the source to the destination 7 4 3 5 Scan Test The Scan test scans all the elements The information is stored in the cartridge inventory Scan errors an...

Page 105: ... pressing or then Enter The system displays the following screen 5 Select the element index shown in the upper right corner where you want the bar code scanner to end scanning by pressing or then Enter The test scans a range of bar code labels and stores the information in the cartridge inventory To abort this diagnostic press Escape and Enter 7 4 3 7 Home Gripper Test The Home Gripper test closes...

Page 106: ...y and places it back in the same element You can specify the number of times you want this test repeated 1 Select the Maintenance Menu by pressing or then Enter 2 Select the Diagnostics Menu by pressing or then Enter 3 Select Cycle Pick Place by pressing or then Enter The system displays the following screen 4 Select the element index of the cartridge slot from which you want the CHM to pick and p...

Page 107: ...ments of ten you want the Cycle Gripper test to run by pressing or then Enter The test closes and opens the gripper the number of times you specify To abort this diagnostic press Escape and Enter 7 4 3 11 Cycle SAxis Test The Cycle S Axis test positions the CHM in front of the fixed cartridge slot and moves the CHM back and forth on the short axis the number of times you specify 1 Select the Maint...

Page 108: ...pressing or then Enter 2 Select the Diagnostics Menu by pressing or then Enter 3 Select Cycle L Axis by pressing or then Enter The system displays this screen 4 Select the number of cycles in increments of ten you want the Cycle L Axis test to run Press or then Enter The test positions the CHM in front of the fixed cartridge slot and moves the CHM back and forth on the long axis the number of time...

Page 109: ...Menu consists of the following submenus Set Cycles 10 Increase Decrease SCSI Menu Contains SCSI mode parameters reservations and sense data Statistics Contains data about CHM operations and elements System Sensors Contains information about the mechanical sensors Command History Displays the contents of the history buffer Inventory Menu Contains information about bar code labels and elements Drive...

Page 110: ...t by a MODE SELECT command After specifying a value with the MODE SELECT command this value takes effect each time you power on the tape library CHM Addr The element address of the cartridge handling mechanism Stor Addr The element address of the fixed slot The remaining cartridge slots are numbered consecutively starting from the right cartridge CTS Addr The element address of the first cartridge...

Page 111: ...n systems However SCSI Sense Data is displayed in the console window on the Sun system 7 5 2 Statistics The statistics menus enables you to review the statistics for the tape library and for each element 1 Select the Library Info Menu by pressing or then Enter 2 Select Statistics by pressing or then Enter The system displays the System Stat screen followed by the Element Stat screen Fixed slot Car...

Page 112: ...e Put Retry Number of times the CHM retried placing a cartridge Scans Number of times the tape library scanned a bar code label Scan Retry Number of times the tape library retried scanning a bar code label Scan Fail Number of times the tape library failed to scan a bar code tries six times before logging a failure Total Puts Number of times a cartridge was placed in that element since the library ...

Page 113: ...ens Digital System Sensors Table 4 2 lists the digital system sensor descriptions DIGITAL SENSORS Door Closed 1 Key Lock 1 Gripper Home 0 ANALOG SENSORS Temperature 23C 12V 11816 mV 12V 12233 mV TABLE 7 5 Digital System Sensor Descriptions Sensor Sensor Position 1 Sensor Position 0 Door Closed Door is closed Door is open Key lock Door locked Door is unlocked Gripper Home Gripper is located in the ...

Page 114: ...reen similar to the following 3 Press and to scroll through the entries The most recent event in the history buffer is displayed first 4 To exit Command History press Escape TABLE 7 6 Analog System Sensor Descriptions Sensor Description Temperature Indicates the temperature of the tape library in degrees C 12V Indicates the output of the 12 volt power supply in milliVolts 12V Indicates the output ...

Page 115: ...r 000 299 000 most recent event MOVE From Process name that caused this event 19 37 45 Time Time according to the internal clock the event took place Move from 8 to 82 complete Description Event description 1861 Line Line number of the source code that caused this event 9 29 94 Date The date according to the internal calendar the event took place 04441 Seq Sequence number of this event across all ...

Page 116: ...the bar code was unable to read the cartridge label ELEM LABEL INX 0 Label Valid Error 0 0 Send Vol Match 0 INX Element index for which information is being displayed Label If the element location contains a bar code that has been scanned the Label field contains the cartridge label Label Valid 1 0 Indicates whether the field is accurate Label field is accurate Label field is not accurate TABLE 7 ...

Page 117: ... Info by pressing or then Enter This screen is displayed 4 Display information for each element index by pressing or 62 The bar code scanner could not read the bar code label because the cartridge holder or tape drive was not installed 65 The bar code scanner could not read the bar code label because a Direct Memory Access DMA overrun occurred 69 The bar code scanner could not read the bar code la...

Page 118: ...ontain a tape cartridge as follows Element location does not contain a tape cartridge Element location contains a tape cartridge V Occupied Valid 0 1 Indicates whether the Occupied flag is accurate Occupied flag is questionable may not be accurate Occupied flag is accurate P Cartridge Holder or Tape Drive Present 0 1 Indicates if a cartridge holder or tape drive is installed If the element index r...

Page 119: ... not To display information from the Drive Info Menu 1 Select the Library Info Menu by pressing or then Enter 2 Select the Drive Info Menu by pressing or then Enter The system displays this screen ELEM POS INX 0 Long Axis 104 Depth 0 INX Displays the element index Long Axis Indicates the distance the CHM has to move along the long axis from its home position to the specified element location Depth...

Page 120: ...nt Present 1 0 Indicates if a tape drive is installed Tape drive present Tape drive not present Accessible 1 0 Indicates if the tape drive is accessible to the CHM A cartridge is protruding from the tape drive or the drive is empty A cartridge is loaded in the tape drive or the drive status is unknown Clean 1 0 Cleaning status Drive needs to be cleaned or the cleaning tape is used up Drive is clea...

Page 121: ...slot and using the Clean Drive 1 or Clean Drive 2 options By opening the front door and manually inserting a cleaning cartridge into the tape drive To clean the tape drive through the display panel 1 Make sure a cleaning cartridge is in the fixed cartridge slot 2 Disable the security option 3 Select the Maintenance Menu by pressing or then Enter 4 Select Clean Drive Menu and press Enter a Select C...

Page 122: ...ace cleaning cartridge and clean again If the LEDs still indicate cleaning is required after the second cleaning there is a problem with the tape drive To manually clean a tape drive 1 Open the front door 2 Eject a tape from the drive if necessary by pressing the Unload button 3 Manually insert a cleaning cartridge into the appropriate tape drive The tape drive automatically ejects the cleaning ca...

Page 123: ...g the Front Door Caution To avoid scratching or marring the window do not use abrasive cleaners abrasive cleaning implements or harsh chemicals or solvents for example alcohol kerosene or petroleum spirits to clean the door Use the wet wipe and dry wipe cleaning packets provided with the tape library 8 2 Cleaning Tape Drives Clean the tape drive heads and tape paths after every 72 tape motion hour...

Page 124: ...ns from the Maintenance Menu on the LCD By installing a cleaning cartridge in the removable cartridge holder preferably the fixed slot and using SCSI commands to automate the cleaning process By opening the front door and manually inserting a cleaning cartridge into the tape drive The CTS automatically ejects the cleaning cartridge when finished Note It may take up to two minutes for a cleaning ca...

Page 125: ...be connected to a separate SCSI port that does not contain fast SCSI devices Do not connect fast SCSI devices and old style connectors in the same daisy chain Old style connectors can be identified by 3 row 50 pin D connector 50 pin ribbon style connector 50 pin Centronics style of a connector 1 2 inch Front Load Tape FCT drive There are four microminiature SCSI ports on the back panel of a tape l...

Page 126: ... Daisy Chain Connection A daisy chain connection is a means of connecting a maximum of seven SCSI peripherals to a host system It enables a single port on the desktop system to connect to more than one SCSI peripheral If you want more than one SCSI peripheral on a bus you need to daisy chain Note For best performance connect no more than four tape drives to the same SCSI bus If another drive is al...

Page 127: ...CSI Bus Length A 2 1 Computing SCSI Bus Lengths When connecting the tape library to your system find the total SCSI bus length for your configuration To do this add the length of the internal bus lengths of each device of the system to the length of the external SCSI cable which can measure either 0 8 2 or 4 meters in length The total length must be less than 20 feet 6 meters For example if you we...

Page 128: ...SI Host Adapter card into your system the SCSI bus length total does not include the internal cable length of the system listed in Table B 2 Additional SCSI buses SCSI bus 1 2 3 and 4 are named based on the order they are found by the OpenBoot PROM when probing SBus slots SBus slots are probed in this order on board slot 0 slot 1 slot 2 slot 3 For example if the first FSBE S SBus card is in slot 2...

Page 129: ...on a fast SCSI host FIGURE A 2 Regulated and Unregulated Terminators SCSI termination guidelines are as follows The SCSI device at the end of a daisy chain must be electrically terminated Only the last device in a SCSI daisy chain is terminated Any fast SCSI device or a daisy chain of fast SCSI devices must be terminated with a regulated terminator Any configuration of the tape library with an Ext...

Page 130: ...d style connectors in the same daisy chain is not recommended since errors can be created and performance may be degraded If fast SCSI devices and old style connectors must be used in the same system the old style connectors should be connected to a separate SCSI port that does not contain fast SCSI devices ...

Page 131: ... will recognize the tape drives inside of the tape library If you are familiar with this procedure go to Section B 2 Modifying the st conf File For more information on this procedure go to Section B 1 Understanding the st conf File B 1 Understanding the st conf File The beginning of the st conf file contains possible values that you might use to configure third party or other unsupported tape driv...

Page 132: ...g system sees when it looks at a tape device 2 The information the operating system outputs when queried about the tape device by programs such as SunVTS diagnostic software 3 A string which acts as a pointer to values that will be used to configure the tape device Note The first two lines of the example end in commas The last line in the example ends with a semi colon You must follow this format ...

Page 133: ...Python 28454 and the ARCHIVE Python 29279 lines end with the string ARCH_Python This means that the operating system will configure both tape devices according to the parameters set in the ARCH_Python line Note Each line in the configuration section must start with a unique string Also each line in this section ends in a semi colon B 2 Modifying the st conf File Read this entire procedure before e...

Page 134: ... enabled lines uncommented only the last uncommented line with this format must end with a semicolon All previous lines with this format must end with a comma d Using the editor continue to scroll until you come to the end of the Configuration Values section The line will look something like e On the next line add the following entry exactly as shown Note All lines in this section end with semicol...

Page 135: ...e Drives The tape drive used in the Sun StorEdge L400 tape library is model 8900 This 8 mm device incorporates internal data compression and uses AME data grade tapes only FIGURE C 1 Tape Drive and Carrier Carrier Tape Drive Eject button Locking lever ...

Page 136: ...e head and mechanism Cleaners that require a cleaning fluid are not recommended C 4 Data Capacity With Data Compression The data capacity of drives with data compression is dependent on the redundancy of the stored data Sun specifies capacity figures that assume a compression ratio of two to one 2 1 The compressibility of data can vary Text and binary files tend to compress at about a three to one...

Page 137: ...ually expand in size C 5 Choosing a Blocking Factor or a Block Size You must use the proper block size in the data transfers to the tape drive The block size determines the amount of data sent to the drive in one command and more importantly determines the amount of data on each logical block on the drive You get the best performance and throughput when you use the largest block size blocking fact...

Page 138: ... 0 through dev rmt 7 TABLE C 1 lists the possible responses and their meaning Typically rewinds are issued as part of the basic write or read commands to the drive The device identifier specifies rewind unless the no rewind case is documented For example when you use the dev rmt 0n identifier you are specifying to not rewind the tape after the operation If the n is not present a rewind is implied ...

Page 139: ...es stored on the tape type tar tvbf 126 dev rm 0 C 6 3 ufsdump The ufsdump command provides a number of capabilities including incremental backup and restore operations Foremost for the tape library the l parameter fills each tape and then loads the next tape using of the library sequential mode To access the on line man page type man ufsdump The ufsdump command replaced the dump command The dump ...

Page 140: ...C 6 Sun StorEdge L400 Installation and User s Guide April 1998 ...

Page 141: ...te 12 of the sense data returned in response to the REQUEST SENSE command ASCQ Additional Sense Code Qualifier Corresponds to byte 13 of the sense data returned in response to the REQUEST SENSE command LCD Number For hardware error conditions see TABLE D 4 this is the numerical code that appears in the console window of the Sun system when the error occurs Description Provides an explanation of th...

Page 142: ...lace a cartridge because of mechanical problems Make sure there is nothing blocking the CHM or the tape drives If the error persists contact your service provider 14 PICK MECH FAILURE The CHM could not successfully pick a cartridge due to mechanical problems Make sure there is nothing blocking the CHM or the tape drives If the error persists contact your service provider 15 16 NO SRC ELEMENT NO DE...

Page 143: ...ny host then press Reset on the operator panel If the error persists contact your service provider 25 PICK STALL The CHM stalled while trying to pick a cartridge from the tape drive Open the door and look for anything that might be obstructing the gripper Make sure the library and tape drives are not being used by any host then press Reset on the operator panel If the error persists contact your s...

Page 144: ...is closed Make sure the library and tape drives are not being used by any host then press Reset on the operator panel If the error persists contact your service provider 40 L AXIS DOES NOT MOVE The CHM could not move along the long axis Open the door Look for anything that might be obstructing the CHM gripper Make sure the library and tape drives are not being used by any host then press Reset on ...

Page 145: ...by the host computer then press Reset on the operator panel If this error still occurs contact your service provider 67 DMA CH 2 TIMEOUT Controller board error 69 LABEL UPSIDE DOWN The bar code scanner could not read the bar code label because the label is upside down If present this error appears on the Label Info screen Remove the label and reposition it on the cartridge If the label is affixed ...

Page 146: ... not reach its destination along the long axis Open the door Look for anything that might be obstructing the CHM along its long axis Make sure the tape library and the tape drives are not being used by the host computer then press Reset on the operator panel If the error still occurs contact your service provider 77 INTERFACE DISABLED The tape library was not in correct control mode when a command...

Page 147: ... your service provider 108 INCOMPATIBLE BOOT ROM The installed boot ROM is not compatible with the flash EEPROM code You do not have the correct boot ROM for the firmware you are trying to run in the library Contact your service provider 109 CHECK CLEANER The cleaning cartridge was ejected immediately after being loaded into the tape drive Replace the cleaning cartridge If the error persists conta...

Page 148: ...he door Put the tape library under SCSI control To do so select SCSI Interface under the Control Mode Menu 4h Hardware Error The tape library detected a nonrecoverable hardware failure during a selftest or while performing a command Try the command again If the error message persists replace the tape drive 5h Illegal Request The unit detected an illegal operation request For example an illegal par...

Page 149: ...ror occurs the tape library will not accept motion commands For each additional motion command the tape library returns the same Hardware Error The tape library executes all other commands normally TABLE D 4 lists Hardware Error 4h conditions To determine the corrective actions for the display panel numbers see TABLE D 1 TABLE D 3 Not Ready Sense Key 2h ASC and ASCQ Values ASC Byte 12 ASCQ Byte 13...

Page 150: ...PROM 1 3Fh 81h N A The tape library is unable to erase the flash EEPROM 2 3Fh 82h N A The tape library is unable to write zeros to the flash EEPROM 1 3Fh 83h N A The tape library is unable to write zeros to the flash EEPROM 2 3Fh 84h N A The tape library is unable to program the flash EEPROM 1 3Fh 85h N A The tape library is unable to program the flash EEPROM 2 3Fh 86h N A The flash EEPROM checksu...

Page 151: ...he tape library could not reset the servo chip for the short axis 40h A4h 37 The servo busy bit on the short axis failed 40h A5h 73 The CHM could not reach its destination on the short axis 40h B0h 40 The CHM could not move on the long axis 40h B1h 41 The CHM could not return to home position on the long axis 40h B2h 42 The motor on the long axis failed 40h B3h 46 The tape library could not reset ...

Page 152: ...Dh The destination element was occupied for a MOVE MEDIUM command 3Bh 0Eh The source element was empty for a MOVE MEDIUM command 3Bh 85h The destination for the MOVE MEDIUM command cannot be the CHM 3Bh 86h The source for the MOVE MEDIUM command cannot be the CHM 3Bh 87h A cartridge is stuck in the tape drive 3Bh 90h The source cartridge is loaded inside the tape drive and is not accessible 3Dh 00...

Page 153: ...h The bar code scanner is not installed TABLE D 6 Unit Attention Sense Key 6h ASC and ASCQ Values ASC Byte 12 ASCQ Byte 13 Description 28h 00h The door was opened then closed 28h 89h The tape library was placed in SCSI Interface mode after operating in one of the serial port modes 28h 8Dh The tape library was placed in SCSI Interface mode after operating in LCD mode 28h 8Eh The tape library was pl...

Page 154: ...library after the tape library reselected the host 57h 00h One of the following conditions occurred The message system was disabled and the tape library discovered a parity error on the SCSI bus The message system was enabled and the initiator rejected a Restore Data Pointers message that the tape library sent to recover from a parity error All parity error retries were exhausted 48h 00h One of th...

Page 155: ...a tape drive Each element has a unique address so the initiator can identify it element address Enables the tape library to identify the elements and move cartridges between them host The computer system that acts as the initiator of an operation initiator A host computer system that requests an operation to be performed by the target power on selftest POST The process that occurs when the tape li...

Page 156: ... Guide April 1998 SCSI ID A unique identifier assigned to each device or subsystem on the SCSI bus Also referred to as SCSI address target A bus device usually a controller that performs an operation requested by an initiator The tape library is a target ...

Page 157: ... pin ribbon style connector A 1 57h D 14 5h ASC and ASCQ values D 12 6h ASC and ASCQ values D 13 9 pin serial port mode 7 6 A aborted command ASC and ASCQ values D 14 additional SCSI buses A 4 Additional Sense Code D 1 analog system sensors descriptions 7 28 B Back Light 7 9 bar code label information displaying 7 30 bar code labels 2 6 Bh ASC and ASCQ values D 14 blank drive removing 5 1 blank dr...

Page 158: ...enoid 7 16 Cycle Solenoid test running 7 22 D daisy chain A 1 A 2 daisy chain connection 3 4 4 16 date setting 7 10 default element address 7 25 default SCSI IDs 7 6 Demu Menu submenus 7 13 determining SCSI ID 3 3 4 4 digital system sensors descriptions 7 27 direct connection 3 4 4 16 A 1 A 2 display panel 1 1 light adjusting 7 9 drive blank removing 5 1 carrier removing 5 1 drive blank 5 1 drive ...

Page 159: ...I device 3 6 4 18 LCD Interface mode 6 5 selecting 7 4 LCD number D 1 LEDs tape drive 6 9 Library Info Menu submenus 7 23 Loop 1 7 8 Loop 2 7 8 loop option setting 7 9 M main screen 6 1 maintenance information xxi Maintenance Menu submenus 7 12 maximum SCSI bus length 3 1 4 1 A 3 menu options 6 3 Move Cartridge 7 15 Move Cartridge test running 7 17 N not ready ASC and ASCQ values D 9 numerical cod...

Page 160: ...ing 7 7 SCSI Interface mode 6 5 SCSI Menu submenus 7 23 SCSI mode parameters checking or setting 7 24 detailed information 7 24 SCSI Mode Params 7 23 SCSI ports 3 4 4 16 A 1 SCSI regulated terminator 3 5 4 18 SCSI Reservations 7 23 SCSI Sense Data 7 23 SCSI sense key error messages D 8 security disabling 6 8 7 11 enabling 6 8 7 11 setting 7 11 Self Test 7 15 running 7 16 send volume match flag 7 3...

Page 161: ... system statistics displaying 7 26 T tape cartridges 2 5 tape drive blank removing 5 1 cleaning display panel 7 35 manually 7 36 element indexes 7 15 LEDs 6 9 removing 5 1 unloading 7 4 tape library s operation 6 6 target address See SCSI ID termination guidelines A 5 terminator definition A 5 time setting 7 10 total SCSI bus length 3 1 4 1 U uname rs command 3 2 4 2 unit attention ASC and ASCQ va...

Page 162: ...Index 6 Sun StorEdge L400 Installation and User s Guide April 1998 ...

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