E-19
TROUBLE SHOOTING GUIDE
If you experience difficulties in the use of this workstation, please check the following or call
1-800-777-5331 for Customer Service and support.
Symptom
Possible Cause
Solution
The unit is disconnected from
the AC outlet.
Reconnect to the AC outlet.
The unit does not
respond (no power)
The AC outlet has no power.
Try the unit on another AC outlet.
Unit is ON but there
is low or no volume
Volume set too low.
Tap the button to
increase the volume level.
FM no sound
Unit not in Radio mode.
Tap the SOURCE button to select
FM mode.
Bluetooth no sound
Unit is not linked with your
Bluetooth enabled device.
Go through “Bluetooth Operations”
process to link the device.
Unit placement out of range.
Relocate the unit within
Bluetooth operating range (30
feet)
Your Bluetooth enabled device
Volume is set too low.
Increase Volume level of your
Bluetooth enabled device.
Station not tuned properly.
Fine tune the FM broadcast station.
Noise or sound
distorted on FM
broadcast
FM antenna is not fully
extended.
Fully extend the FM antenna.
Unit not in CD function mode.
Tap the SOURCE button to
select CD mode.
CD is installed incorrectly.
Insert CD with label side
upward.
CD player will not
play
If the CD is self-compiled, the
media used may not be
compatible with the player.
Use better quality blank media
and retest.
CD skips while
playing
Disc is dirty or scratched.
Wipe CD with clean cloth or use
another disc.
Dirty or defective disc.
Clean or replace the defective
disc.
Dirty pickup lens.
Use a CD-lens cleaning disc to
clean the lens.
Intermittent sound
from CD Player
Player is subject to excessive
shock or vibration.
Relocate the player away from
shock or vibration.
Volume level is set too high.
Decrease the volume.
Sound is distorted
Sound source is distorted.
Try a different sound source.
If you are using an external
sound source like older
generation of iPod, try reducing
the output volume on the device
itself. Also try turning bass
boost OFF or change the EQ
setting.
Summary of Contents for SB5050
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