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9 THE GUARANTEE - 1 YEAR
Congratulations on purchasing a Stuart Turner pump.
We are confident this pump will provide many years of trouble free service as all our
products are manufactured to the very highest standard.
All Stuart Pumps are guaranteed to be free from defects in materials or workmanship
for 1 year from the date of purchase.
Within the guarantee period we will repair, free of charge, any defects in the pump
resulting from faults in material or workmanship, repairing or exchanging the whole
unit as we may reasonably decide.
Not covered by this guarantee: Damage arising from incorrect installation, improper
use, unauthorised repair, normal wear and tear and defects which have a negligible
effect on the value or operation of the pump.
Reasonable evidence must be supplied that the product has been purchased within
the guarantee term prior to the date of claim (such as proof of purchase or the pump
serial number).
This guarantee is in addition to your statutory rights as a consumer. If you are in any
doubt as to these rights, please contact your local Trading Standards Department.
In the event of a claim please telephone
‘PumpAssist’
or return the pump and flexible
hoses with the accessories removed e.g pipes etc. If you have any doubt about
removing a pump, please consult a professional.
+44 (0) 800 31 969 80
Proof of purchase should accompany the returned unit to avoid delay in investigation
and dealing with your claim.
You should obtain appropriate insurance cover for any loss or damage which is not
covered by Stuart Turner Ltd in this provision.
Please record here for your records.
TYPE NO.
SERIAL NO.
DATE PURCHASED
Installers – Register with Stuart Turner and move up to Approved Installer status
We receive thousands of enquiries every month from people seeking a Stuart Turner installer and by registering your details with
us, we can offer consumers the opportunity to quickly locate an installer in their area.
Registration is free - simply click on the
‘register as an installer’
link on our homepage at
www.stuart-
turner.co.uk
and complete a short form which will enable visitors to find your contact details on our web
site ‘installer finder’. Alternatively use your smartphone to scan this QR code and go straight to the form.
We’ll do the rest!
In addition we will ensure you receive advance notice on all new product launches and access to any special
offers or promotions.
Following initial registration, Stuart Turner offers a professional training programme, enabling you to achieve Approved Installer
status and opening the door to a range of additional benefits.
Contact approvedinstaller@stuart-turner.co.uk for further details.