Stuart Turner supersub 230a Installation, Operation & Maintanance Manual Download Page 14

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Cont ...

8  TROUBLE SHOOTING GUIDE

8.11 

Environment Protection:

 Your appliance contains valuable materials which    

 

can be recovered or recycled.

 

At the end of the products’ useful life, please leave it at an appropriate local civic  

 

waste collection point. 

Symptoms

Probable Cause

Recommended Action

Pump stops running.

Thermal overload 
protection has 
tripped.

Disconnect the power supply to the 
pump.
Allow to cool for 30 mins.
Check to ensure the pump is connected 
to the correct voltage supply.
Check to ensure the impeller is not 
jammed and can rotate freely.
Check to ensure water to be pumped 
does not exceed recommended 
temperature, ensure pump has not run 
dry and is fully submerged.
Check probable causes and remedy, 
allow to cool reinstall and connect cable.

Pump will not start.

Power not 
connected to the 
electricity supply.

Check the cable is connected correctly 
and power supply is switched on.
Check fuse.

Impeller Jammed.

Clean away debris from the impeller.

Float switch not 
working
(if fitted).

Check the float switch by hand (do not 
attempt to dismantle float switch) for 
further advice contact Stuart Turner.

Pump runs but no 
water is supplied.

Low water level.

Ensure the pump is fully submersed 
below the water level.
Ensure that the pump is not able to suck 
air in (low water level).

Discharge pipe 
clogged.

Remove pipe and ensure the discharge 
is clear of any debris.

Suction filter 
blocked.

Check inlet pre-filters (if fitted), are free 
from blockages.

Summary of Contents for supersub 230a

Page 1: ...the home owner as it contains important guarantee maintenance and safety information Read this manual carefully before commencing installation This manual covers the following products Supersub 230A P...

Page 2: ...any other application without the written consent of Stuart Turner Limited and in particular must not be connected directly to the mains water supply z z This appliance can be used by children aged fr...

Page 3: ...age Checklist 4 Important Facts read before commencing installation 5 Location 6 Pump Connections 8 Electrical Installation 9 Commissioning 11 Maintenance 12 Technical Specification 13 Trouble Shootin...

Page 4: ...on Qty Pump 1 Connector 1 Elbow 1 Float switch part of pump 1 A C B Fig 1 IMPORTANT With the pump removed from its packaging check for any damage prior to installation If any damage is found contact S...

Page 5: ...connection section for details which can be screwed directly into the pump discharge connection 1 14 The hose connector is suitable for a range of flexible hose sizes and can be cut to suit the selec...

Page 6: ...or further details 2 17 Supersub When siting this pump in a location where organic or general debris is likely ensure the pump is placed on its base on a flat horizontal surface eg on a paving slab to...

Page 7: ...minimum level The number of starts should not exceed 30 per hour Note It is not possible to empty the sump completely a minimum depth must remain Figs 5 6 Chart shows min and max float switch adjustm...

Page 8: ...0o elbow and stepped hose connector which can be screwed into the pump outlet port Pump Type Pump Outlet Elbow Hose Connector Thread Hose Bore mm Supersub G1 F G1 M x G1 M x 90o G1 F 25 32 G 1 M Super...

Page 9: ...liance with BS 1363 2 The socket outlet should be mounted in an easily accessible position and should be labelled if confusion is possible to allow easy identification of the pump isolating switch 4 2...

Page 10: ...al for 230 volt pumps on distances up to 40 metres inclusive of original cord length the same specification cord as fitted to the pump can be used For distances above 40 metres a larger cord size may...

Page 11: ...and gently agitating whilst doing so This will enable any trapped air pockets to be released 5 13 Turn on the electrical supply and water movement should be immediately evident from pump outlet If it...

Page 12: ...t be cleaned as follows 6 15 Supersub Range 1 Disconnect electrical supply before working on pump 2 Release system pressure from pipework and remove pump from water do not use cable to lift pump 3 Cle...

Page 13: ...7 metres Minimum immersion depth 90 mm 120 mm Performance 50 l min 6 9 metres 3 7 metres 6 5 metres Performance 100 l min 5 4 metres 2 4 metres 5 2 metres Maximum flow 230 l min 140 l min 240 l min M...

Page 14: ...rature ensure pump has not run dry and is fully submerged Check probable causes and remedy allow to cool reinstall and connect cable Pump will not start Power not connected to the electricity supply C...

Page 15: ...etc If you have any doubt about removing a pump please consult a professional 44 0 800 31 969 80 Proof of purchase should accompany the returned unit to avoid delay in investigation and dealing with y...

Page 16: ...BS EN 61000 3 3 BS EN 61000 4 2 BS EN 61000 4 3 BS EN 61000 4 4 BS EN 61000 4 5 BS EN 61000 4 6 BS EN 61000 4 11 2011 65 EU IT IS HEREBY CERTIFIED THAT THE STUART ELECTRIC MOTOR DRIVEN PUMP COMPLIES W...

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