28
Condition
Troubleshooting
Case Not Lining
Up
See Installation Section for instructions on properly aligning case (alongside other
cases) and adjusting levelers.
Water Is On Floor Caution!
Water on flooring can cause much damage! Until cause is determined
(and repaired), follow these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drain into. Swap out regularly until case has
completely drained.
Check that the drain trap is free of debris.
Check that the drain hose is correctly positioned over evaporator pan (or floor drain,
for remote units).
Check store conditions. To prevent condensation in Type 1 environments, maximum
conditions are to be 55% humidity / 75° Fahrenheit. For Type 2, maximum conditions
are to be 60% humidity / 80° Fahrenheit. See serial label (at case rear near main
power switch) for condition Type of your case.
Check that hot gas condenser pan is operating properly.
Check that overflow condenser pan is properly plugged in or connected.
Caution!
Disruption of power can cause water to overflow pan and seep onto
flooring causing damage! Check that power to case is constant. Until power is
restored, follow these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drainage. Swap out regularly until evaporation of
case is complete (or until power is restored).
When power to case is restored, evaporator pan should function properly and
water will no longer overflow onto flooring.
Caution!
Wicking material (if any on your particular hot gas loop system) may be
dirty or worn and need replacement (Hot Gas Evaporator system only).
Slide refrigeration system out from under unit.
After refrigeration system has been carefully slid out from under unit, replace
wicking material with new. If wicking material is not available, contact Structural
Concepts®. See toll-free number at last page of this operating manual.
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 of 3
