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TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)
Condition
Troubleshooting
Water Is On The Floor
Call service provider.
Fan Emits Excessive Noise
Call service provider.
Case Lights Are Not
Working
Check that light switch is in the
on
position.
Check that ALL of the light cords and plugs are properly connected. See
MAINTENANCE FUNDAMENTALS: SHELF ASSEMBLY / SHELVES /
LIGHT FIXTURE
section in this manual for specifics.
If case lights still do NOT come on, call service provider.
Case is Not Holding Proper
Temperature
If a large amount of warm product was added to the case, it will take time
for the temperature to adjust. Product must be pre-chilled before placing
in case.
Check that the case is not in the sun or near a heat or air-conditioning
vent. See
OVERVIEW / CONDITION / COMPLIANCE / WARNINGS /
PRECAUTIONS / WIRING
section in this manual for specifics.
If case is located near front doors, temperature fluctuation can hinder
unit’s ability to maintain temperature.
Check that condenser coil air filter and condenser coil has been cleaned.
See
CLEANING SCHEDULE (PERFORMED BY STORE PERSONNEL
& TRAINED SERVICE PROVIDERS)
section in this manual for specifics.
Check air return grilles (area at front of decking) for obstructions.
DO NOT set product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.
Product is Drying Out
Check the relative humidity in the store.
