EN
Trouble shooting
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the service centre.
Problem
Possible cause
Treatment
The heater does not
operate, even when it is
pluged in and the
switch, thermostat are
switched on.
The plug is loose, bad
connection
Pull out the plug, check the
connection of the plug and
socket. Then connect again
No power in socket
outlet
Insert the plug in a proper
socket
The heat element
glowing
The input voltage is too
high or too low
Use power supply according to
the rating on the label
The air inlet grille is
blocked
Keep the heater far away from
articles like curtain, plastic bag,
paper and other things which
can cover the inlet or can be
easily absorbed on the air inlet.
The appliance didn’t
heat up, only ventilator
worked
The switch was not put
at heating level
Turn the switch to heating level
The thermostat
operated
Turn the thermostat and listen if
there is open/ close voice. If
there is no click and the
thermostat is not damaged, the
heater will automatic switch on
when the appliance cooled
down.
The manual reset cut-
out operated.
Disconnect the power, held the
2
㎜
stick and insert it in the
manual reset hole on the
control panel, press down the
reset button and connect the
circuit
Abnormal noise
The appliance is not
level
Put the heater on a level surface
the switch delay time is
very long, or the power
can not be cut off
The ambient
temperature is high
Use the appliance under 25
℃
ambient. When the room
temperature is higher than 25
℃
and the delay time is too long,
or delay circuit doesn’t switch
off the appliance, pull out the
plug
