Frequently asked questions
Q. Can I connect the camera to my computer to access the
recordings?
A. Computer access is not explicitly
supported, the power
requirements of the camera can exceed the output level of most
computers.
Q. My vehicle has a USB port, can I connect the camera there?
A. The USB port is a service port, the camera will not function as
intended if connected via USB and interfere with the correct
operation of the camera.
Q. How often should I format the memory card?
A. It is good practice to format the memory card on a regular basis
and check to ensure the card is in working order, memory cards are a
consumable and although they have no moving parts they do wear
out.
Q. I use a Mac, anything I need to know?
A. Mac can leave hidden system files on the memory card that can
prevent the camera from recycling correctly and cause recordings to
fail, memory cards should
always
be reformatted in the camera
before use.
Q. Can I just format the memory card in my computer?
A. It is advisable to only format memory cards in the camera to
ensure the file system parameters are correct, if the memory card
becomes corrupt you may need to format the card in your computer