Stratus U918 E1, Installation Manual

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Getting Help
3-2 U918 T1/E1 PCI Card Installation Guide (R760)
You can contact the CAC, 24 hours a day, 7 days a week. For contact information, see
‘‘Contacting the CAC” in the Preface.
Stratus does not expect you to diagnose complex problems or perform major repairs.
However, in some cases you might be able to solve a problem without replacing the
PCI card or contacting the CAC. When a status light or console message suggests that
either a U918 PCI card has failed or there is a network problem, follow these steps:
1. Check the
/var/log/messages
(Stratus ft Linux operating system) file, which
might provide more detailed information about the problem.
2. If the CAC has not contacted you, notify the CAC of the card failure. The CAC will
verify your diagnosis.
NOTE
By helping you perform online diagnostic tests, the CAC
might be able to assist you in fixing a PCI-card related
problem without replacing the PCI card.
3. If the CAC advises you to replace a PCI card, see Chapter 2, “ftServer Systems:
U918 PCI Card Installation” for the replacement procedures.
PCI Slot Status LEDs
Each core I/O enclosure contains three, single, tricolor (red-amber-green) LEDs that
indicate the status of each of the three PCI slots within that enclosure (number 2 in
Figure 3-1). The three PCI slot status LEDs are only at the rear of the enclosure. From
left to right, the PCI slot LEDs correspond to PCI slots 1, 2, and 3 (as shown in
Figure 2-3). Table 3-1 describes the PCI slot status LEDs.