6.4 Servicing and repair
Defective equipment should be serviced and repaired by factory trained technicians and replacement
parts must be ordered from KARL STORZ.
Third party substitutions may result in noncompliance of this product with its original specifications.
KARL STORZ maintains a repair and replacement warehouse which is normally adequate to ensure
prompt replacement of damaged telescopes and instruments. Under the repair and replacement plan,
you receive an identical as-new instrument and are only charged the repair costs for the defective
instrument. For telescopes, you receive a guarantee of 1 year, and for instruments 6 months.
For fiberscopes and equipment, individual repair is necessary. Usually to bridge the repair period, you
will receive a device on loan which you then return to KARL STORZ as soon as you receive the repaired
device.
In Germany you can refer repairs direct to our service hotline
Phone: +49 (0)7461 708-980
Fax: +49 (0)7461 708-404
or
KARL STORZ GmbH & Co. KG
Repair Service Dept.
Dr. Karl-Storz-Str. 34
D-78532 Tuttlingen
In other countries please contact your local KARL STORZ branch or authorized dealer.
6.5 Fuse replacement
6.6 Cleaning and disinfection
For detailed information please see instruction manual.
For detailed information please see instruction manual.
XENON NOVA
®
300
MODEL 20
1340 20
6-4
06.11 / V1.6
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