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Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The
guarantee described below is in addition to the guarantee provided by law.
100% Satisfaction Guarantee
If, within 3 months of the date of purchase of this product, the purchaser is not completely satisfied with this product for any reason,
subject only to the conditions below, the purchaser can return the product to the place of purchase or to SJC Brands Pty Ltd for a
refund of the full purchase price of this product.
Conditions.
The 100% Satisfaction Guarantee is void and nullified in circumstances where:
1. There are modifications to the product or to parts of the product that were not authorised in writing by SJC Brands Pty Ltd.
2. There is damage to the product and that damage is deemed by SJC Brands Pty Ltd to be caused by incorrect assembly, misuse or
by use or storage outside of the physical or environmental specifications of the product.
2 Year Materials and Workmanship Warranty
If within 2 years of the date of purchase of this product, there is found any defect in materials or workmanship of this product, SJC
Brands Pty Ltd, will replace the
SJC Brands Pty Ltd will replace the product with a model that is functionally equivalent.
This warranty is made to the purchase and/or original owner only. For purposes of this warranty, the original owner is considered
to be the person who first makes use of the product. Note: In situations where a person purchases this product for the purpose of
gifting to another, the recipient is considered to be the original owner.
Conditions.
The 2 Year Materials and
1. The item is improperly assembled or adjusted and or not assembled strictly in accordance with the written instructions provided by
the seller in the box containing the item.
2. There is damage to the product and that damage is deemed by SJC Brands Pty Ltd to be caused by incorrect assembly, misuse or
by use or storage outside of the physical or environmental specifications of the product.
3. There are modifications to the product or to parts of the product that were not authorised in writing by SJC Brands Pty Ltd.
4. The item is transferred, gifted or disposed of by the original owner to another.
Registration and Claims
To be eligible for the above Guarantees, the original owner must register their details online at www.stromnordicdesign.com.au immediately
upon receipt of the product.
For claims under either the 100% Satisfaction Guarantee or the 2 year Materials and Workmanship Warranty, please email us via our
claims section on our website at www.stromnordicdesign.com.au or visit the store where the product was purchased
r
The product must be returned to SJC Brands Pty Ltd or to the place of purchase with proof of purchase, including date and purchase
price.
affected compontent free of charge subject to the conditions below. The replacment product will be
identical to theoriginally purchased product wherever possible,though in situations where the indentical model is discontinued or out of
stock , then
Workmanship Guarantee and warranty will be viod and nullifed in circumstances where:
Strom Guarantee
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Warranty
SJC Brands
Pty Ltd
abn.
58 106 988 578
4-6 Merryvale Rd, Minto, NSW 2566
p.o. box
5878 MINTO DC, NSW 2566
t.
02 9603 5000
f.
02 9603 7000
w.
www.stromnordicdesign.com.au
