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MODEL: SUC54EEW | PRODUCT CODE: 62878 | 11/2018
FAQs
If you experience problems with your oven, or it appears not to be operating correctly, check on the following
pages for solutions to common problems. If none of the solutions offered help you solve your problem, please
contact our after sales support centre for advice; contact details are printed at the bottom of the page.
Do not attempt to repair the appliance yourself.
Problem
Causes
What to do
No spark obtained when
gas burner knob is
pushed / turned
Power not turned on
Switch on electricity
Household fuse blown
Check fuses
Circuit breaker tripped
Check circuit breaker
Spark plug is wet or dirty
Dry or clean spark plug
Oven or grill not working
Timer not set properly
Refer to timer instructions
120min timer not in “Manual” position
Refer to 120 min timer instructions
Power not turned on
Switch on electricity
Household fuse blown
Check fuses
Controls incorrectly set
Reset controls
Circuit breaker tripped
Check circuit breaker
Oven light not working
Power not turned on
Switch on electricity
Household fuse blown
Check fuses
Circuit breaker tripped
Check circuit breaker
Lamp blown or loose in socket
Replace or tighten globe
Oven not hot enough
Heat escaping through incorrectly
sealed door
Check shelves or dishes are not
preventing door closing properly,
Check that door is fitted properly
after door removal for cleaning
Door seal is worn or has moved
Replace seal or refit it
Unit smoking when first
used
Protective oils being removed
This is normal
Allow 2–4 hours for odour to
dissipate (open all windows)
120 minute timer buzzer
not audible
Timer not wound sufficiently
Turn timer knob past 15 minute
mark, Then turn to the required
number of minutes
Oven shelf tight
Oven shelf not inserted correctly, may
be upside down or back to front
Remove shelf and insert as per
diagram
