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17 Troubleshooting
17.1 Troubleshooting Hedge Trimmer and Charging Cable
17 Troubleshooting
Condition
LEDs on hedge
trimmer
Cause
Remedy
Hedge trimmer does
not start when
switched on.
1 LED flashes
green
Hedge trimmer has low
charge.
► Charge the hedge trimmer.
3 LEDs glow red
Hedge trimmer is too hot. ► Remove the activation key.
► Allow the hedge trimmer to cool down.
3 LEDs flash red. There is a electrical
malfunction.
► Remove the activation key.
► Do not use your hedge trimmer and contact your
STIHL servicing dealer.
Cutting blades do not move
freely.
► Spray both sides of blades with STIHL resin
solvent.
► If 3 LEDs continue to flash red: Do not use your
hedge trimmer and contact your STIHL servicing
dealer.
The hedge trimmer is
damp.
► Allow the hedge trimmer to dry.
Hedge trimmer cuts
out during operation.
3 LEDs glow red
Hedge trimmer is too hot. ► Remove the activation key.
► Allow the hedge trimmer to cool down.
There is a electrical
malfunction.
► Switch off the hedge trimmer, wait 5 seconds and
then switch it on again.
Cutting blades do not move
freely.
► Spray both sides of blades with STIHL resin
solvent.
Hedge trimmer
runtime is too short.
The hedge trimmer is not
fully charged.
► Fully charge the hedge trimmer.
Normal hedge trimmer life
has been exceeded.
► Replace the hedge trimmer.
Hedge trimmer is not
being charged.
3 LEDs glow red
Hedge trimmer is too hot. ► Remove the activation key.
► Allow the hedge trimmer to cool down.
Malfunction in hedge
trimmer or charging cable.
► Remove the activation key.
► Contact your STIHL servicing dealer.