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SPARE PARTS

LIMITED WARRANTY

LIMITED WARRANTY

Y. Stern Engineering Ltd. warrants that its electronic faucets, soup dispensers, flush valves and controls 
will be free of defects in material and workmanship during normal use for two years from the date the 
product is purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair, provide a 
replacement part or product, or make appropriate adjustments. Damage caused by accident, misuse, 
or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of 
purchase (original sales receipt) must be provided to Stern Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other incidental or consequential 
costs other than those noted above. In no event shall the liability of Stern Engineering Ltd. exceed the 
purchase price of the shower, valve or control.
If you believe that you have a warranty claim, contact your Stern Distributor, Dealer or Plumbing 
Contractor. Please be sure to provide all pertinent information regarding your claim, including a complete 
description of the problem, the product, model number, the date the product was purchased, from whom 
the product was purchased and the installation date. Also include your original invoice.

Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR 
CONSEQUENTIAL DAMAGES. 

This warranty excludes product damage due to installation error, incorrect maintenance, wear and tear, 
battery, water composition, product abuse, or product misuse, whether performed by a contractor, 
service company, or the consumer. This warranty does not cover product damage caused by the following:
• 

Incorrect installation, inversions of supply pipes.

• 

Pressures or temperatures exceeding recommended limits.

• 

Improper manipulation, tampering, bad or lapsed maintenance.

• 

Foreign bodies, dirt or scale introduced by the water supply. battery, water composition, product 
abuse, or product misuse, whether performed by a contractor, service company, or the consumer. 
This warranty does not cover product damage caused by the following:

• 

Incorrect installation, inversions of supply pipes.

• 

Pressures or temperatures exceeding recommended limits.

• 

Improper manipulation, tampering, bad or lapsed maintenance.

• 

Foreign bodies, dirt or scale introduced by the water supply.

• 

Use of the soap outside of viscosity specifications.

• 

Alteration of the original soap/foam dispenser components (including pipes).

Seals & Screws Kit (D28 faucet)

07210102

10-Pack Sensor Kit (D28 faucet)

08004503

Seals & Screws Kit (Tubular faucet)

07210138

Seals & Screws Kit (Quadrat faucet)

07210035

10-Pack Sensor Kit (Tubular/Quadrat faucet)

07220355

10-Pack Solenoid Valve (D28/Tubular/Quadrat faucet)

07232005

Dual Power Input Box (D28/Tubular/Quadrat faucet)

06530042

Remote Control for Faucets

07100005

Seals & Screws Kit (Tubular Soap Dispenser)

07210150

Seals & Screws Kit (Quadrat Soap Dispenser)

07210128

10-Pack Sensor Kit (Tubular/Quadrat Soap Dispenser)

07220280

Soap Dispenser Pump

07222032

6-Pack 1L Soap Tank Kit

07100035

6-pack 1L Bottle Support Kit

07100037

Dual Power Input Box

06530042

Power Splitter

06001025

12V Transformer (EU)

06522081

12V Transformer (UK)

06522086

12V Transformer (US)

06522080

12V Transformer (AU)

06522085

Remote Control for SD (Optional)

07100008

Remote Control 13B (Optional)

07100005

Summary of Contents for D28 500100

Page 1: ...1 INSTALLATION AND MAINTENANCE GUIDE INSTALLATION AND MAINTENANCE GUIDE D28 TUBULAR QUADRAT SOAP WATER KE SYSTEM D28 TUBULAR QUADRAT...

Page 2: ...re installing the faucet Do not allow dirt Teflon tape or metal particles to enter the faucet Shut off water supply when done Notes Cautions Cautions 1 PRE INSTALLATION 2 3 PACK CONTENTS 4 TECHNICAL D...

Page 3: ...VE OPTIONAL QTY QTY 1 1 SOAP BOTTLE SOAP BOTTLE AND BRACKET AND BRACKET QTY QTY 1 1 SCREW ANCHOR SCREW ANCHOR FOR SOAP BOTTLE FOR SOAP BOTTLE BRACKET BRACKET QTY QTY 2 2 DUAL POWER DUAL POWER INPUT BO...

Page 4: ...ng sensor Adjustable by remote control Sensor range soap dispenser 30 100 mm 10 mm Adjustable by remote control Soap capacity 1 Liter 33 8 oz Soap viscosity 100 3800 CPS Standard soap discharge 1 4 cc...

Page 5: ...ollowing parts will protrude out of the wall Faucet and Soap Dispenser bases with dust covers C1 NOTE It is recommended to fill the cavities around the base with cement to better secure it inside the...

Page 6: ...nd one water Inlet flexible tube The soap dispenser has two electrical wires and one soap inlet flexible tube and these wires and pipes will be connected at a later stage 7 Connecting the water supply...

Page 7: ...esting the System Important Note The D28 TUBULAR QUADRAT faucet and soap dispenser system include the self adjusting sensors The ideal sensor range for the specific location will be set automatically...

Page 8: ...t of the recommended range too close or too far will not operate The remote control can be used to adjust the following functions 1 SOAP QUANTITY The 1 4 drop keys allow the user to choose the desired...

Page 9: ...Wait until a quick flashing of the LED in the sensor eye is perceived Then press to increase the range and to reduce it Every push will increase or decrease one level Note Once you have changed the d...

Page 10: ...Press the IN button Wait until a quick flashing of the LED in the sensor eye is perceived Then press to increase the delay in time and to reduce it DELAY OUT TIME This button allows modifying the wat...

Page 11: ...e whether performed by a contractor service company or the consumer This warranty does not cover product damage caused by the following Incorrect installation inversions of supply pipes Pressures or t...

Page 12: ...the sensor does not flash once when user s hands are within the sensor s range No water is coming out of the faucet Decrease the range 2 Range is too long 3 Unit is in Security Mode Eliminate the caus...

Page 13: ...22 03 20 01500462 B 777 Passaic Avenue Clifton NJ 07012 USA Tel 1 973 773 8011 Fax 1 973 779 8768 Toll Free 1 800 4364410 info sternfaucets com sternusa sternfaucets com...

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