Legal Terms
PRODUCT WARRANTY AND SOFTWARE LICENCE
PRODUCT WARRANTY
BY USING YOUR ZED CAMERA YOU AGREE TO THIS WARRANTY. BEFORE SETTING IT UP, PLEASE READ THIS
WARRANTY CAREFULLY. IF YOU DO NOT ACCEPT THIS WARRANTY, DO NOT USE YOUR ZED CAMERA. RETURN IT
UNUSED TO STEREOLABS FOR A REFUND. Contact STEREOLABS at
1. Definitions
“ZED Camera” means a new ZED Camera purchased from STEREOLABS.
“Warranty Period” means 1 year from the date You purchased Your ZED Camera.
“You” means the original end-user.
“Normal Use Conditions” means ordinary consumer use under normal home conditions according to the User Guide for
the ZED Camera.
2. Warranty
2.1. During the Warranty Period, STEREOLABS warrants, only to You, that the ZED Camera will not malfunction under
Normal Use Conditions.
2.2. This is the only warranty STEREOLABS gives for Your ZED Camera and STEREOLABS gives no other guarantee, warranty,
or condition. No one else may give any guarantee, warranty, or condition on STEREOLABS’s behalf.
3. How to Get Warranty Service
3.1. Before starting the warranty process, please use the trouble-shooting tips at http://www.stereolabs.com.
3.2. If the troubleshooting tips don’t resolve Your problem, then follow the online process at http://www.stereolabs.com.
4. STEREOLABS’s Responsibility
4.1. After You return Your ZED Camera, STEREOLABS will inspect it.
4.2. If STEREOLABS determines that the ZED Camera malfunctioned during the Warranty Period under Normal Use Condi-
tions, STEREOLABS will (at its option) repair or replace it, or refund the purchase price to You. Repair may use new or
refurbished parts. Replacement may be with a new or refurbished unit.
4.3. After repair or replacement, Your ZED Camera will be covered by this warranty for the longer of the remainder of Your
original Warranty Period, or 95 days after STEREOLABS ships it to You.
4.4. STEREOLABS’S RESPONSIBILITY TO REPAIR OR REPLACE YOUR ZED CAMERA, OR TO REFUND THE PURCHASE
PRICE, IS YOUR EXCLUSIVE REMEDY.
4.5. If Your ZED Camera malfunctions after the Warranty Period expires, there is no warranty of any kind. After the Warranty
Period expires, STEREOLABS may charge You a fee for its efforts to diagnose and service any problems with Your ZED
Camera.
5. Warranty Exclusions
5.1. damaged by use with products not sold or licensed by STEREOLABS (including, for example, games and accessories not
manufactured or licensed by STEREOLABS, and “pirated” games, etc.);
5.2. used for commercial purposes (including, for example, rental, pay-per-play, etc.);
5.3. opened, modified, or tampered with (including, for example, any attempt to defeat any ZED Camera technical limitation,
security, or anti-piracy mechanism, etc.), or its serial number is altered or removed;
5.4. damaged by any external cause (including, for example, by being dropped, used with inadequate ventilation, etc., or
failure to follow instructions in the instruction manual for the ZED Camera); or
5.5. repaired by anyone other than STEREOLABS.
6. EXCLUSION OF CERTAIN DAMAGES
STEREOLABS IS NOT RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAM-
AGES; ANY LOSS OF DATA, PRIVACY, CONFIDENTIALITY, OR PROFITS; OR ANY INABILITY TO USE YOUR ZED
CAMERA. THESE EXCLUSIONS APPLY EVEN IF STEREOLABS HAS BEEN ADVISED OF THE POSSIBILITY OF THESE
DAMAGES, AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE
7. Additional Terms
If You attempt to defeat or circumvent any ZED Camera technical limitation, security, or anti-piracy system, You may
cause Your ZED Camera to stop working permanently. You will also void Your warranty, and make Your ZED Camera
ineligible for authorized repair, even for a fee. French law governs the interpretation of this warranty and any claim that
STEREOLABS has breached it, regardless of conflict of law principles.
Doc Rev 1.3 - November 7, 2015
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Summary of Contents for ZED
Page 1: ...Getting Started ...