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Legal Terms

PRODUCT WARRANTY AND SOFTWARE LICENCE

PRODUCT WARRANTY

BY USING YOUR ZED CAMERA YOU AGREE TO THIS WARRANTY. BEFORE SETTING IT UP, PLEASE READ THIS

WARRANTY CAREFULLY. IF YOU DO NOT ACCEPT THIS WARRANTY, DO NOT USE YOUR ZED CAMERA. RETURN IT

UNUSED TO STEREOLABS FOR A REFUND. Contact STEREOLABS at

[email protected]

1. Definitions

“ZED Camera” means a new ZED Camera purchased from STEREOLABS.

“Warranty Period” means 1 year from the date You purchased Your ZED Camera.

“You” means the original end-user.

“Normal Use Conditions” means ordinary consumer use under normal home conditions according to the User Guide for

the ZED Camera.

2. Warranty

2.1. During the Warranty Period, STEREOLABS warrants, only to You, that the ZED Camera will not malfunction under

Normal Use Conditions.

2.2. This is the only warranty STEREOLABS gives for Your ZED Camera and STEREOLABS gives no other guarantee, warranty,

or condition. No one else may give any guarantee, warranty, or condition on STEREOLABS’s behalf.

3. How to Get Warranty Service

3.1. Before starting the warranty process, please use the trouble-shooting tips at http://www.stereolabs.com.

3.2. If the troubleshooting tips don’t resolve Your problem, then follow the online process at http://www.stereolabs.com.

4. STEREOLABS’s Responsibility

4.1. After You return Your ZED Camera, STEREOLABS will inspect it.

4.2. If STEREOLABS determines that the ZED Camera malfunctioned during the Warranty Period under Normal Use Condi-

tions, STEREOLABS will (at its option) repair or replace it, or refund the purchase price to You. Repair may use new or

refurbished parts. Replacement may be with a new or refurbished unit.

4.3. After repair or replacement, Your ZED Camera will be covered by this warranty for the longer of the remainder of Your

original Warranty Period, or 95 days after STEREOLABS ships it to You.

4.4. STEREOLABS’S RESPONSIBILITY TO REPAIR OR REPLACE YOUR ZED CAMERA, OR TO REFUND THE PURCHASE

PRICE, IS YOUR EXCLUSIVE REMEDY.

4.5. If Your ZED Camera malfunctions after the Warranty Period expires, there is no warranty of any kind. After the Warranty

Period expires, STEREOLABS may charge You a fee for its efforts to diagnose and service any problems with Your ZED

Camera.

5. Warranty Exclusions

5.1. damaged by use with products not sold or licensed by STEREOLABS (including, for example, games and accessories not

manufactured or licensed by STEREOLABS, and “pirated” games, etc.);

5.2. used for commercial purposes (including, for example, rental, pay-per-play, etc.);

5.3. opened, modified, or tampered with (including, for example, any attempt to defeat any ZED Camera technical limitation,

security, or anti-piracy mechanism, etc.), or its serial number is altered or removed;

5.4. damaged by any external cause (including, for example, by being dropped, used with inadequate ventilation, etc., or

failure to follow instructions in the instruction manual for the ZED Camera); or

5.5. repaired by anyone other than STEREOLABS.

6. EXCLUSION OF CERTAIN DAMAGES

STEREOLABS IS NOT RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAM-

AGES; ANY LOSS OF DATA, PRIVACY, CONFIDENTIALITY, OR PROFITS; OR ANY INABILITY TO USE YOUR ZED

CAMERA. THESE EXCLUSIONS APPLY EVEN IF STEREOLABS HAS BEEN ADVISED OF THE POSSIBILITY OF THESE

DAMAGES, AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE

7. Additional Terms

If You attempt to defeat or circumvent any ZED Camera technical limitation, security, or anti-piracy system, You may

cause Your ZED Camera to stop working permanently. You will also void Your warranty, and make Your ZED Camera

ineligible for authorized repair, even for a fee. French law governs the interpretation of this warranty and any claim that

STEREOLABS has breached it, regardless of conflict of law principles.

Doc Rev 1.3 - November 7, 2015

14

Summary of Contents for ZED

Page 1: ...Getting Started ...

Page 2: ...e ZED SDK Linux 5 Getting to know your ZED Camera 6 Camera Calibration Settings 6 Updating the firmware 7 Testing the ZED using the ZED Explorer 8 Video Modes 8 Recording Video 8 Saving Still Images 9 Other Tools 10 ZED Depth Viewer 10 ZED SVO Editor 12 Troubleshooting 13 General Messages 13 Common Error Messages 13 Legal Terms 14 PRODUCT WARRANTY AND SOFTWARE LICENCE 14 Doc Rev 1 3 November 7 201...

Page 3: ...D Viewer For further information about the ZED SDK and code structure please refer to the following section Getting Started with the ZED SDK page 8 What s In The Box Make sure your ZED package is complete when you open the box for the first time 1 ZED Stereo Camera 2 USB Drive for Drivers and SDK 3 Mini Tripod Stand The ZED Camera has an integrated 2 0m 6 5 feet USB3 0 cable On the provided ZED US...

Page 4: ...on of the SDK as soon as possible when the next version of CUDA is released Recommended configuration Dual core 2 5GHz processor or faster 4 GB of RAM NVidia GTX 560 CUDA 6 5 USB 3 0 port Windows 7 Windows 8 Windows 8 1 64 bits Ubuntu 14 04 L4T21 3 4 Additionally if you plan to record high resolution footage i e 3840x1080 30fps we recommend having a fast SSD with transfer speeds easily reaching 25...

Page 5: ...u will find in the ZED USB Drive and follow the instructions 3 Finish the setup procedure unplug your ZED and restart your computer 4 If you have experienced an issue because your ZED wasn t detected or internet access wasn t found please refer to the Camera Calibration Settings section below Internet access is required since the installer will fetch your camera calibration file from our online da...

Page 6: ...nstructions ex user ubuntu1404 path to sdk ZEDSDK Linux x86_64 vX X run_ Internet access is required since the installer will fetch your camera calibration file from our online database If you don t have an internet access at all on your computer you can still use the ZED SDK but depth measurement won t be accurate The SDK will be installed in usr local zed the installer shouldn t be launched at r...

Page 7: ...id blue Camera Calibration Settings The ZED camera is factory calibrated meaning you will not have to calibrate the camera each time you power it on Each ZED camera has its own calibration data enclosed in a calibration file This file is fetched automatically from our online database during the ZED SDK Setup If you have experienced an issue during setup or you didn t have internet access during se...

Page 8: ...h your ZED Camera plugged in by clicking on the Update button and selecting the latest firmware it can be downloaded on our website as a bin file DO NOT unplug the ZED Camera while the firmware is being uploaded Doing that can permanently damage your ZED Camera Doc Rev 1 3 November 7 2015 7 ...

Page 9: ...iew 2 2K 4416x1242 15fps Wide 1080p 3840x1080 30fps Wide 720p 2560x720 60fps Extra Wide VGA 1280x480 100fps Please note that the field of view is linked to the video mode Recording Video The ZED Explorer records feeds in a Stereolabs SVO format that is compatible with the ZED SDK functions With SVO files you can record stereo feeds from the ZED and compute later the depth map for these feeds using...

Page 10: ...Saving Still Images You can save a Side by Side raw PNG image by clicking on the Save Image button Doc Rev 1 3 November 7 2015 9 ...

Page 11: ...Other Tools ZED Depth Viewer The ZED Depth Viewer tool allows you to visualize Depth and Point Cloud computed from the ZED Camera or from an SVO File Doc Rev 1 3 November 7 2015 10 ...

Page 12: ...s Select the video speed Close the file Settings This is the Settings panel Several Depth properties are customizable such as Sensing Mode and Quality You can also save RGB Images Depth and Point Cloud in different file formats NB The 3D Point Cloud visualization is not available with FULL Sensing Mode Saving options Images Depth Point Cloud Left PNG PCD Right PGM PLY Anaglyph PFM XYZ Difference V...

Page 13: ... size ZED SVO Editor The ZED SVO Editor tool allows you to cut a part of an SVO file and also merge multiple SVO files into a single one Running the program This program must be run in a command prompt Cut an SVO file ZED SVOEditor cut SVOToCut svo s 100 e 200 Output svo Merge multiple SVO files ZED SVOEditor merge SVO1 svo SVO2 svo Output svo Available Options Option Description Arguments help Di...

Page 14: ...C 2012 and 2013 Redistributable Packages You can download these packages from Microsoft website or find them on the ZED USB drive CUDART32_65 DLL missing You need to have an NVIDIA graphics card and NVIDIA CUDA installed to run the samples included in the SDK To fix this issue download and install CUDA 6 5 from NVIDIA website or from the ZED USB drive GPU Device Not Found Your NVIDIA Display Drive...

Page 15: ...nty Period or 95 days after STEREOLABS ships it to You 4 4 STEREOLABS S RESPONSIBILITY TO REPAIR OR REPLACE YOUR ZED CAMERA OR TO REFUND THE PURCHASE PRICE IS YOUR EXCLUSIVE REMEDY 4 5 If Your ZED Camera malfunctions after the Warranty Period expires there is no warranty of any kind After the Warranty Period expires STEREOLABS may charge You a fee for its efforts to diagnose and service any proble...

Page 16: ...king permanently after a Software update ii You will not use or install any Unauthorized Software If You do Your ZED Camera may stop working permanently at that time or after a later Software update iii You will not attempt to defeat or circumvent any Software technical limitation security or anti piracy system If You do Your ZED Camera may stop working permanently at that time or after a later So...

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