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Sensor

Leaving the standby mode

When the thermostat has been put in standby mode from the True Comfort app, 

press twice on      or      to turn back ON the thermostat. The thermostat will 

resume operation under its last program settings. 

A thermostat that is placed on standby before a power failure will be on standby 

by default when power is restored.

Operating voltage: 

120/208/240 Vac, 50/60 Hz

Maximum load: 

1800 W @ 120 V / 15 A 

3120 W @ 208 V / 15 A 

3600 W @ 240 V / 15 A

Setpoint range: 

5 °C to 36 °C (41 °F to 97 °F) 

Display range: 

0 °C to 50 °C (32 °F to 99 °F) 

Resolution: 

±

 0.5 °C (

±

 1 °F) 

Storage: 

-20 °C to 50 °C (-4 °F to 122 °F)

Auxiliary output: 

24 Vac/Vdc / 0.1 A 

GFCI protection:

 Class A (5mA)

The thermostat is equipped with a 

ground fault protection that can 

detect a current leakage of 5 mA. 

When a current leakage is detected, 

the ground fault protection is 

triggered and quickly interrupts the 

power supply to prevent any 

serious injuries.

Resetting the ground fault protection 

The RESET button warning light turns ON (red) when the ground fault protection 

is triggered. If the RESET button warning light turns ON during normal operation 

of the thermostat, simply press the RESET button to reset the ground fault 

protection. The light will turn OFF. If for any reason this situation occurs again, cut 

the power to the heating system from the main electrical panel and ask a 

qualified electrician to verify the installation. 

Testing the ground fault protection 

This thermostat has an Auto Test which periodically verifies the correct operation 

of the protection circuit. You can also do this manually:
1) Press the TEST button. If the RESET button's red warning light does not turn ON, 

the test has failed. Cut the power to the heating system from the main electrical 

panel and ask a qualified electrician to verify the installation. 
2) Press the RESET button to restart the thermostat's base. 

4) Maximum limit of the ambient temperature (F mode)

Thermostat limits floor heating so as not to exceed the set ambient 

temperature limit 

5) Maximum floor temperature limit

The thermostat limits floor heating to the set temperature to ensure it does 

not exceed the selected limit: ideal for protecting engineered wood floors.
This parameter can only be used when a floor sensor is connected to

the thermostat.

TECHNICAL SPECIFICATIONS

INSTALL YOUR THERMOSTAT

Unlock and lift the 

thermostat cover.

Warnings 

Before starting the installation of your new thermostat, make sure that the 

breakers for your heating system are off at the main electrical panel!

The installation of this thermostat must be performed by a certified 

electrician and comply with the national and local electrical codes 

and regulations.

1

Connect the sensor.

(Only for control applications in 

F mode or with floor limit.)

3

Connect the heating floor by using the  load / line wire 

connectors located on the back of the thermostat. 

Connect the ground wire to the screw in the electrical box 

intended for this purpose.

2

Use the screws to secure the 

thermostat to the electrical box.

Replace the cover and lock.

4

Power up the thermostat.

After performing a test sequence, the 

thermostat should display the floor 

temperature. If not, refer to the 

troubleshooting guide in 

this manual.

5

USER SETTINGS 

Get the setpoint to its minimum and hold the       button for 10 seconds to 

access the menu.

Press the     or     button to change the setting. 

Increasing or lowering the 

temperature 

To adjust the temperature, 

press       or      . The requested 

temperature will blink to confirm 

the new setpoint.

All of the thermostat's settings 

can be set through the True 

Comfort app. 

However, if you have not 

created your account and wish 

to change the temperature 

format or the control cycle, 

you need to: 

The following table lists the settings that 

can be changed directly on 

the thermostat. You can change more 

settings through the True Comfort 

application.

10 sec.

10 sec.

Press the      and      buttons 

simultaneously to save and go to 

the next parameter. Continue to 

press until the end of the list to 

exit the menu.

Settings which can be modified directly on the device:

Control 

Load

Display

Max Floor

Min Floor

Max Air

Aux

Sensor

Load power

0 watt to 3600 watt

Temperature format

°C or °F (default: °C)

Control mode

A (Air), F (Floor) (default: F)

Maximum floor temperature limit

(Only visible in A mode)

5 °C to 36 °C (default: OFF)

Minimum floor temperature limit

(Only visible in A mode)

5 °C to 36 °C (default: OFF)

Maximum ambient temperature limit

(Only visible in F mode)

5 °C to 36 °C (default: OFF)

Floor sensor

10K or 12K (default: 10K)

Assignment of auxiliary output

OFF, EXP, 15 sec, 15 min (default: OFF)

CONNECT THE 

AUXILIARY OUTPUT 

Second heating stage 

(15 sec / 15 min functions)

When installing your floor 

heating system: add a second 

sensor in the floor and store 

the connection cable in the 

thermostat’s housing. This 

additional sensor can be 

plugged in and used as a 

replacement without altering 

your floor heating system.

GROUND FAULT PROTECTION 

To disconnect your thermostat from the 

Wi-Fi router, press the    

      and       buttons simultaneously for 

10 seconds. The      symbol will disappear 

from the display. 

To remove your thermostat from the True 

Comfort App, press Delete in the 

thermostat’s settings.

7

8

1) Load Power

Read-only information

2 ) Temperature format

Allows you to choose the desired temperature format.

3) The thermostat offers 2 temperature regulation modes:
F mode (default): 

Regulates the floor temperature by means of an external 

temperature sensor with the possibility to limit ambient temperature.

A mode: 

Regulates ambient temperature with the possibility to limit floor 

temperature by means of an external temperature sensor.  

Alimentez le thermostat.

Alimentez le thermostat.

Smart Floor Heating 

Thermostat (3600 W)

Installation Guide

PS120/240WF

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. 

App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.

DISCONNECT YOUR 

THERMOSTAT FROM THE WI-FI 

ROUTER OR THE APP

Alimentez le thermostat.

Alimentez le thermostat.

3-year limited warranty

Stelpro warrants their thermostats against defects in material and workmanship for a 

3-year period from the date of purchase, under normal use and service, when proof of 

purchase of such is provided to the manufacturer. This warranty does not cover any 

transportation costs that may be incurred by the consumer. Nor does it cover a 

product that has been improperly installed, misused or accidentally damaged. The 

obligation of Stelpro, under the terms of this warranty, will be to supply a new unit and 

this releases the manufacturer from paying the installation costs or other secondary 

charges linked to replacing the unit or the components. 

6) Minimum floor temperature limit (A mode)

The thermostat limits the minimum temperature of the floor in order to keep 

it at a comfortable temperature. 

This parameter can only be used when a floor sensor is connected to 

the thermostat. 

7) Assigning the auxiliary output:  

The thermostat provides an auxiliary output that has three functions which 

are set from the user settings. 

15 sec function:

 Short cycle auxiliary output (15 seconds): used for a heater 

controlled through an electronic relay (SSR). 

15 min function: 

Long cycle auxiliary output (15 minutes): used for a heater 

controlled through an electromechanical relay or equipped with a fan. 

In the 15 sec and 15 min functions, the thermostat controls the ambient 

temperature with the floor. Once the floor temperature has reached its limit, 

if the desired ambient temperature is not reached, the auxiliary output 

activates the heating device to reach the set temperature. (The auxiliary 

output acts as a second heating stage.)

EXP function: 

 Auxiliary output to connect several heating floors 

(expansion unit sold separately)

OFF function (default):

 Disables the auxiliary output.

ADD YOUR THERMOSTAT TO THE APP

Open the application and sign into your True Comfort account 

or create an account.

1

2

In the menu on the right, choose "Add a device" and follow the steps 

on the screen.

3

TROUBLESHOOTING GUIDE

What should I do if the E1F code appears on my thermostat's display?

The E1F code means that the thermostat is in “Floor” mode and there is no 

connected sensor. If your thermostat is not intended to control a heated 

floor, change the thermostat’s control mode for the “A mode”.

If an error code is displayed, or for more information, contact

STELPRO customer service at : 1 844-STELPRO.

Name

Parameters & settings

Display

Baseboard

Convector

Transmitter module IC: 21098-ESPWROOM32 / FCC ID: 2AC7Z-ESPWROOM32

This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the 

following two conditions: 

(1) this device does not cause interference, and (2) this device must accept any interference, including 

interference that may cause undesired operation of the device.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant 

to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 

interference in a residential installation. This equipment generates, uses and can radiate radio frequency 

energy, and if not installed and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will not occur in a particular 

installation. If this equipment does cause harmful interference to radio or television reception, which can 

be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the 

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

If an error code is displayed, or for more information, contact 

STELPRO customer service at : 

1 844-STELPRO

Line

Load

Floor heating

Download the free True Comfort application 

on your mobile device from the App Store or Google Play *.

Make sure to firmly tighten the wire 
connectors for a secure connection. 
A loose connection can be a fire hasard.

Sensor

Transformer

660-0738-0002-C

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