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Troubleshooting
Malfunction
Cause
Remedy
Light does not switch ON
L
No supply voltage
L
Lux setting too low
L
No motion being detected
L
Check supply voltage
L
Slowly increase lux setting
until light switches ON
L
Ensure unobstructed sensor
vision
L
Check detection zone
Light does not switch OFF
L
Lux setting too high
L
Stay-ON time running out
L
Interference from unintended
sources of motion, e.g.: ceiling
fan, heater, HVAC, open doors
and windows
L
Reduce lux setting
L
Wait until stay-ON time
elapses; reduce stay-ON time
if necessary
L
Readjust coverage zone or
apply masking material
Sensor switches OFF in spite of
persons being present
L
Stay-ON time too short
L
Light-level threshold too low
L
Increase stay-ON time
L
Change light threshold
Sensor does not switch OFF
quickly enough
L
Stay-ON time too long
L
Reduce stay-ON time
Sensor does not switch ON
quickly enough when ap-
proached from the front
L
Reach is reduced when
approached from the front
L
Install additional sensors
L
Reduce distance between
two sensors
Sensor does not switch ON when
persons are present in spite of it
being dark
L
Lux setting too low
L
Sensor deactivated by
switch/button?
L
Semi-automatic mode?
L
Increase light-level threshold
Manufacturer's warranty
Disposal
Electrical and electronic equipment, accessories
and packaging must be recycled in an environ-
mentally compatible manner.
Do not dispose of electrical and elec-
tronic equipment as domestic waste.
EU countries only:
Under the current European Directive on Waste
Electrical and Electronic Equipment and its imple-
mentation in national law, electrical and electronic
equipment no longer suitable for use must be col-
lected separately and recycled in an environmen-
tally compatible manner.
As purchaser, you are entitled to your statutory
rights against the vendor. If these rights exist in
your country, they are neither curtailed nor re-
stricted by our Warranty Declaration. We guarantee
that your STEINEL Professional sensor product will
remain in perfect condition and proper working or-
der for a period of 5 years. We guarantee that this
product is free from material-, manufacturing- and
design flaws. In addition, we guarantee that all
electronic components and cables function in the
proper manner and that all materials used and
their surfaces are without defects.
Making Claims
If you wish to make a claim, please send your prod-
uct complete and carriage paid with the original
receipt of purchase, which must show the date of
purchase and product designation, either to your
retailer or contact us at STEINEL (UK) Limited,
25 Manasty Road, Axis Park, Orton Southgate, Pe-
terborough, PE2 6UP, for a returns number. For this
reason, we recommend that you keep your receipt
of purchase in a safe place until the warranty peri-
od expires. STEINEL shall assume no liability for the
costs or risks involved in returning a product.
For information on making claims under the terms
of the warranty, please go to
www.steinel-professional.de/garantie
If you have a warranty claim or would like to ask
any question regarding your product, you are wel-
come to call us at any time on our Service Hotline
01733 366700.
GB
MANUFACTURER'S
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