H O T
E 0 0
7
OLOGY BENCH ERROR CODES
Error codes are only available with the Digital/Preset Controller
ERROR
CODE NAME
DESCRIPTION
POTENTIAL
CAUSE
SOLUTION/TROUBLESHOOTING
HOT
Overheating
The Control Box incorporates
overheating
E00
Internal error, Channel 1
Relay sticks, MOSFET defect
E01
Internal error, Channel 2
Relay sticks, MOSFET defect
E02
Internal error, Channel 3
Relay sticks, MOSFET defect
E12
Defect, Channel 1
Short circuit, impulse timeout
E13
Defect, Channel 2
Short circuit, impulse timeout
E14
Defect, Channel 3
Short circuit, impulse timeout
E24
Overcurrent, Motor M1
Over current on channel
E25
Overcurrent, Motor M2
Over current on channel
E26
Overcurrent, Motor M3
Over current on channel
E48
Overcurrent,
Over current on group
Motor Group 1
E49
Overcurrent,
Over current on group
Motor Group 2
E60
Collision Protection
Collision detected
E62
Overcurrent, Control Box
Control box over current over
all motor groups, or SMPS
overload
E36
Plug Detection in
Lifting Column not detected on
Motor Socket M1
channel
E37
Plug Detection in
Lifting Column not detected on
Motor Socket M2
channel
E38
Plug Detection in
Lifting Column not detected on
Motor Socket M3
channel
E61
Lifting Column Changed
Lifting Column has been
changed
E55
Synchronization Lost,
Synchronization Lost, Motor
Motor Group 1
Group 1
E56
Synchronization Lost,
Synchronization Lost, Motor
Motor Group 2
Group 2
E67
High Voltage
Over voltage
E70
Motor Confi guration
Motor Confi guration Changed
Changed
E71
Anti-Pinch Confi guration
Anti-Pinch Confi guration
Changed
Changed
E81
Internal Error
CRC fl ash
CRC
EEPROM
Data not saved at power off
HW
initialization
FW-driver
initialization
Wait until the HOT error message is no
longer displayed. May need to wait for
entire remaining 18 minutes of 20-minute
duty cycle period.
Try soft reset (unplug, wait 5 sec, plug
back in); if this does not solve the issue,
re-initialize the Control Box. Verify function
of Control Box via troubleshooting steps.
Replace Control Box if faulty.
Control box fault, or fault at
connectors
Exceeding the Duty Cycle;
hot environment
Verify low-voltage connections are
properly made, and that pins / connectors
are not damaged. Test Lifting Columns
per troubleshooting steps, and proceed
through rest of steps if Lifting Columns are
not faulty.
Lifting Column fault, or fault
in Low-Voltage Cables, or at
connections to Control Box.
Remove excessive loads, remove any
obstructions. The Lifting Columns
may need to be re-synchronized.
After this, verify proper function. If not
functioning properly, proceed through
troubleshooting steps.
Desk is overloaded, or
Desk has hit an obstruction.
Check connections for damage / proper
attachment. Check Low-Voltage Cables for
damage. Proceed through troubleshooting
steps.
Low-voltage connectors
disconnected, or not
connected properly;
Lifting Column fault.
Re-synchronize Lifting Columns.
Lifting Columns have lost
synchronization.
Verify power at outlet is normal using
another device. If power is abnormal,
disconnect from source. Try soft reset /
initialization of Control Box if power is normal.
Internal fault, or power
supply too high
Try soft reset (unplug, wait 5 sec, plug
back in); if this does not solve the issue,
re-initialize the Control Box. Verify function
of Control Box via troubleshooting steps.
Replace Control Box if faulty.
Control box fault, or fault at
connectors.
The display reads HOT.
The display reads E + an error code.
