Errors and malfunctions
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6
Errors and
malfunctions
6.1
Safety-relevant information
The following information always applies for resolving
problems:
Danger due to voltage!
Contact with voltage can
result in severe injury or
death due to electric
shock!
Attach or detach connectors only
when the equipment is de-
energised.
Do not open the housings of the
following components:
- Controller
- Columns
- Control panel
ATTENTION
Risk of damage to electrical equipment!
Do not use the mains cable to pull
the plug out of the socket.
Error messages on the display of the Active
Touch operating panel
If faults occur during operation of the Flex Height-
Adjustable Desk, please check whether it is being
operated in accordance with the operating manual.
In most cases, this will help you find and eliminate
the problem.
Some errors that may occur are shown on the display
of the Active Touch operating panel. The "Error"
segment flashes.
The table below should help you to find the cause
and to correct the error or fault.
Table of error messages
Error message
Name
Description
8
Unexpected Reset
Unexpected error message due to external reset
9
LIN error
Fault in "LIN bus" (local connection network)
10
Power fail
Power failure or voltage regulator set below 10%.
11
Channel count changed
Number of channels connected to the system has changed
12
Position difference
Difference between minimum and maximum position ex-
ceeded
13
Short circuit
Short circuit detected during operation
14
Checksum
Item checksum failed
15
Power limit
System has reached voltage limit
16
Key error
Invalid key combination / Change of keys
17
No Safety
Safety system prevents movement
18
Missing initialisation plug
Special tool necessary to change the number of connections
23
Channel 1 missing
Drive element not detected
24
Channel 2 missing
25
Channel 3 missing
26
Channel 4 missing
27
Channel 5 missing
EN
