SD1200 - Sectional Garage Door Opener
Page 16
Installation & Operating Instructions
V2.09/19
Troubleshooting
The opener does not work from
either door control or remote hand
transmitter.
•
Does the opener have power?
•
If there is no light, check the fuse box or circuit breaker.
•
Check plug and contact an electrician if the power point is
faulty.
Opener operates from door control
but not from remote hand
transmitter.
•
Opener antenna is loose or not extended.
•
There may be interference nearby.
•
Flat battery. If necessary, replace battery in remote.
•
Follow procedure on page 11 to reprogram your remote.
Remote hand transmitter has short
range.
•
If necessary, replace battery in remote.
•
Change location of remote control in the car.
•
A metal garage door, foil insulation or metal side walls will
reduce the transmitter range.
The door opens and closes by itself.
•
Check to ensure that remote push button is not stuck on.
•
Delete all transmitter codes, see page 11.
•
Reprogram each remote to the opener, see page 11.
The door automatically reverses to
the open position before closing
completely.
•
If door is not correctly balanced call a garage door
professional to correct the problem.
•
Re-set the travel limits, see pages 8-9.
•
Increase the safety reversal force, see page 10.
Door stops but does not close
completely.
•
Reset the travel limits, see pages 8-9.
•
Repeat safety reverse test.
The opener runs, but the carriage
does not move.
•
Check the carriage is not disengaged from the opener.
•
Operate the opener to re-engage the trolley.
Opener strains during operation.
•
Door may be unbalanced or may have a broken spring.
•
Close door and disengage carriage to test operation manually.
•
A properly balanced door should remain at any point of travel,
being supported entirely by its springs. If it does not, call a
garage door professional to correct the problem.
Opener will not activate due to power
failure.
•
Pull manual release handle/rope down to disconnect trolley.
•
Operate door manually until power is restored.
•
When power is restored, re-engage the trolley.
The opener beeps 8 times every
time the door is opened.
•
Your garage door/opener is now due for a service.
Refer to page 14 and contact a garage door professional to
carry out a service.