TROUBLE SHOOTING
Problem
Possible cause
Possible solution
Steam
mop
will
not
operate
1.
Power cord not
firmly plugged into
outlet.
2.
No power in wall
outlet.
3.
Needs servicing
1.
Plug unit in firmly.
2.
Check fuse or breaker.
Replace fuse/reset
breaker.
3.
Take it to a qualified
service person for
examination and repair.
Steam mop will not make
steam
1. No water in water
tank.
1.
Add water to the water
tank
following
instructions
Steam mop leaves water
on the floor
1. Micro-fiber cleaning
pad is too wet.
1.
Unplug unit from power
outlet and change the
micro-fiber towel.
Steam mop left white spot
on floor
1.
Steam mop left in
one spot too long.
2.
Hard water.
1.
Never leave the steam
mop on the floor with a
damp or wet towel still
attached when not in use.
2.
Use distilled water.
16
AFTER-SALES SERVICE
For any repair or exchange
Contact us :
STEAMONE
22 rue de Courcelles
75008 Paris
France
Tel : +33.8.26.10.28.61
Fax : +33.1.47.63.49.65
Mail [email protected]