![StarTech.com SV1110IPEXT Instruction Manual Download Page 50](http://html1.mh-extra.com/html/startech-com/sv1110ipext/sv1110ipext_instruction-manual_1366471050.webp)
SV1110IPEXT Instruction Guide
46
Appendix D: The Modem Option Upgrade
Background
The modem option allows the SV1110IPEXT to act as an Internet connection server for
increased security and flexibility in connecting with the host computer. Unlike the
TCP/IP connection used with the standard Web configuration and VNC clients, the
modem creates a one-to-one connection between the SV1110IPEXT and the computer
you are using to manage the host computer that is essentially private, as it bypasses the
public Internet completely. Note this option requires both an external modem (most
standard connection protocols are supported) and a dedicated phone line that can be
connected to the modem for external access. While it is technically possible to use the
modem feature through some PBX systems, this increases the complexity and reduces the
performance of the connection. For clarity, the instructions presented here assume that
the modem is connected to a typical POTS (plain old telephone system) line that is not
routed through a phone management system or shared with other devices. If you wish to
use this feature through a PBX system, it may require some experimentation and
additional support from your telecom services provider, and is not supported by
StarTech.com.
Activating the Modem Option
A system without the modem option enabled
The SV1110IPEXT contains the necessary hardware to attach a modem. To enable the
modem capability, you must purchase the software option from StarTech.com unless you
have purchased a model with the feature pre-enabled. To verify whether the modem
feature is enabled on your unit, login to the Web interface as
Admin
, click the
Setup/Admin
button at the top of the page, and click
Firmware and flash memory
management
. If
MODEM
is not listed beside
Software Options
(see above) then the
modem option is not present and you will have to purchase the software option to use the
feature.
To purchase the modem option, contact StarTech.com Technical Support:
USA/Canada:
1-800-265-1844
UK/Ireland/Europe:
00-800-7827-8324
Rest of the World:
+1-519-455-9675