Fall Alert | 25
24 | Fall Alert
Introduction
Fall Alert can be used to notify others should you fall
or experience a non-fall-related event. This feature
can be configured to send an SMS text message to
predefined contacts. Fall Alert can be configured to
send automated and/or manually-initiated alerts.
Auto Alert
If Auto Alert has been activated in the Thrive app
on your smartphone, the sensors in your hearing
aid(s) will monitor your head movement to detect
a fall automatically. When a fall is detected, a text
message will be initiated by the Thrive app on your
smartphone. An SMS text message will be sent to
a maximum of three predefined contacts, notifying
them of the detected fall event. The SMS text
message will contain a link from which each contact
can confirm receipt of the message and view a map,
indicating your location.
WARNING:
Auto Alert may not detect 100 percent
of falls.
Manual Alert
If the user control on your hearing aid(s) has been
configured for Manual Alert by your hearing
professional, and there is a confirmed contact in
the Thrive app, a long “press and hold” of the user
control will initiate an alert text message by the Thrive
app on your smartphone. An SMS text message will
be sent to a maximum of three predefined contacts,
notifying them of the alert. The SMS text message will
contain a link from which each contact can confirm
receipt of the message and view a map, indicating
your location.
Alert Cancellation
An Auto Alert or Manual Alert can be cancelled from
either your hearing aid(s) or your smartphone. To
cancel an SMS alert text message from your hearing
aid(s), press the user control on either hearing aid. Fall
Alert messages can be cancelled within the 60 or 90
second preselected cancellation time following alert
initiation. It may take up to 20 seconds for a fall alert
to be automatically initiated.
Contacts
You can identify up to three contacts to whom you
would like alert text messages sent. You must enter
the name and smartphone number for each contact
into the Thrive app on your smartphone. Each of your
contacts will receive an SMS text message prompting
them to confirm participation in your Fall Alert system.
