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Starkey Hearing Technologies Control Surface BTE 312, Operation Manual, Page: 10 / 40

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Starkey Hearing Technologies Control Surface BTE 312 Operation Manual Download Page 10

10   |   Preparation

Tamper Resistant Battery Compartment 

To lock the battery door:

Use an appropriate tool to slide the recessed switch to 
the left until it “clicks” and the colored mark is visible.

To unlock the battery door:

Slide the recessed switch to the right until it “clicks” 
and the colored mark disappears.
Locking the door is not required for operation.

 

  My hearing aid has a tamper resistant battery 

compartment. See below.

Summary of Contents for Control Surface BTE 312

Page 1: ...Standard Products BTE Behind The Ear O P E R AT I O N S M A N U A L ...

Page 2: ...t Hearing Aid Select Aid Controls Rocker Switch Controls p 17 Control Surface Controls p 17 Size 312 Battery Brown Size 13 Battery Orange Size 13 Battery Orange Size 312 Battery Brown Size 13 Battery Orange ...

Page 3: ...d Removal 12 Operation On Off 16 Volume Control Volume Settings 16 Memory 19 Telephone Use 21 Manual Switching 22 Direct Audio Input DAI 23 Accessories Wireless Accessories 25 Hearing Aid Care Hearing Aid Care 26 Standard Tubing Thin Tubing 27 Service and Repair 29 Troubleshooting Guide 30 Tips for Better Communication 31 Regulatory Information Safety Information 33 FDA Information 35 FCC Informat...

Page 4: ...control 5 Tamper resistant battery compartment lock not available on all hearing aids 6 Side indicator RED is for right ear BLUE is for left ear Your hearing aid can be identified by 7 Location of serial number 8 Location of manufacturer s name and model name Comfort fit solutions 9 Standard earmold with tubing 10 Thin tube with instant fit earbud 11 Thin tube with custom eartip ...

Page 5: ...Rocker Switch BTE 312 and 13 Overview 5 1 5 7 6 4 Serial number 9 10 11 00 000000 3 2 8 ...

Page 6: ...artment on off control 5 Tamper resistant battery compartment lock BTE Power BTE and Power Plus BTE only 6 Side indicator RED is for right ear BLUE is for left ear Your hearing aid can be identified by 7 Location of serial number 8 Location of manufacturer s name and model name Comfort fit solutions 9 Standard earmold with tubing 10 Thin tube with instant fit earbud 11 Thin tube with custom eartip...

Page 7: ...Control Surface BTE 312 and 13 Overview 7 1 5 6 9 10 11 3 2 Serial number 00 000000 7 8 4 ...

Page 8: ...e old battery 3 Remove the tab from the new battery 4 Line up the battery s sign flat side of the battery with the on the battery door 5 Close the battery door Battery Indicators An indicator will sound when the battery voltage is low You have approximately five minutes to replace the battery An indicator may also sound just before the battery stops working Actual time between low battery indicato...

Page 9: ...Preparation 9 2 1 4 3 5 ...

Page 10: ...e the recessed switch to the left until it clicks and the colored mark is visible To unlock the battery door Slide the recessed switch to the right until it clicks and the colored mark disappears Locking the door is not required for operation My hearing aid has a tamper resistant battery compartment See below ...

Page 11: ...ON HOTLINE 202 625 3333 Preparation 11 Helpful Hints NEVER FORCE THE BATTERY DOOR SHUT This could result in serious damage if the door will not close securely check that the battery is inserted correctly Do not open the battery door too far or damage is likely to occur Dispose of used batteries immediately in the proper waste or recycling container Batteries vary in size and performance Your heari...

Page 12: ...he custom earmold into your ear canal 3 Rotate the custom earmold backward 4 Softly press the custom earmold into place with your fingertip 5 Carefully place the BTE behind your ear wrapping the earhook over the top of your ear To remove the hearing aid and custom earmold Take the hearing aid from behind your ear and gently pull the custom earmold outward Pulling lightly down on the earlobe may he...

Page 13: ...Preparation 13 2 1 4 3 5 ...

Page 14: ... 2 Gently wrap the BTE over your ear until it rests securely behind your ear 3 Place the lock in the concha bowl of your ear To remove the hearing aid and instant fit earbud or custom eartip 1 Remove the lock from the concha bowl of your ear 2 Remove the hearing aid from behind your ear 3 Gently grasp the tubing at the opening of the ear canal and pull outward 1 2 3 ...

Page 15: ...aving an object in it if so please contact your hearing professional If an actual allergic reaction occurs alternative earmold materials are available contact your hearing professional Severe swelling discharge from the ear excessive wax or other unusual conditions warrant immediate consultation with a physician ...

Page 16: ...fully powered on Your switch can be set to perform different functions Ask your hearing professional how your hearing aid is set Volume Control Automatic Volume Control Your hearing aid has been set to a specific volume level by your hearing professional If sounds are generally too loud or too soft please contact your hearing professional for advice and adjustment Your hearing aid uses the followi...

Page 17: ...u reach the desired volume or the maximum setting To make sounds softer sweep your finger from A to B Each sweep decreases the volume one step until you reach the desired loudness or the minimum setting Touch and Release Volume Control Your volume control is configured as a Touch and Release volume control Each time you touch anywhere on the control surface the volume of your hearing aid changes T...

Page 18: ...ing aid to increase the volume and the Left hearing aid to decrease the volume Ask your hearing professional if this setting would benefit you Your hearing aid will always power on to the optimal volume setting determined by your hearing professional The minimum and maximum steps will have an additional tone following the beeps Ask your hearing professional about your specific hearing programs Vol...

Page 19: ...ogram To advance through programs press the top part of the switch To reverse cycle through programs press the bottom part of the switch Ask your hearing professional about your specific hearing programs Touch and Release Memory Control Your memory control is configured as a Touch and Release memory control Each time you touch anywhere on the control surface the memory of your hearing aid changes ...

Page 20: ...rograms and present indicators Release the switch when you are at the desired program The upper part of the switch increases volume and advances through programs The lower part of the switch decreases volume and reverse cycles through programs Combined Sweep Volume and Memory Control Your control surface is set up to allow changes for both volume and memory program To make sounds louder sweep your...

Page 21: ...lephone and Automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone To use place the telephone receiver on your ear as you normally would and the hearing aid will select the telephone setting It might be necessary to move the telephone receiver slightly to find the best reception My hearing aids have the following telephone s...

Page 22: ... needed Ask your hearing professional which program you should access for manual telephone use General Telephone Use Some hearing aids work best by holding the phone close to but not fully covering your ear In some instances if you encounter whistling feedback tilt the receiver at an angle until the whistling stops Additionally the hearing aid in the non phone ear ear opposite the phone may switch...

Page 23: ...player DAI can improve communication and sound quality when reverberation distance and background noise compete with what you want to hear To attach the DAI shoe Snap the DAI shoe on the bottom of the BTE To access the battery with the DAI shoe attached Hold the BTE and DAI shoe and press the lower part of the DAI shoe then open the battery door My hearing aid is set up for DAI use My hearing aid ...

Page 24: ...p the BTE in one hand and the DAI shoe in the other Gently bend at the seam between the DAI shoe and the hearing aid There are many FM systems available to help improve communication in challenging environments Ask your hearing professional about personal FM systems ...

Page 25: ... aid These include a remote control as well as wireless connection to your cell phone and entertainment system Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you Wireless accessories are only compatible with hearing aids that have 900 MHz wireless technology ...

Page 26: ...at moisture and foreign substances can result in poor performance Use a cleaning brush or soft cloth to clean debris from around the switches microphone and battery compartment Never use water solvents cleaning fluids or oil to clean your hearing aid My hearing aid has Standard tubing Thin tubing ...

Page 27: ... soapy water Never use solvents 2 Slide the custom earmold tubing onto the BTE earhook when completely dry Your hearing professional can provide further information on additional maintenance procedures for your hearing aid if needed Thin Tubing 1 Unscrew the tubing from the tip of the hearing aid 2 Thread the cleaner through the tubing starting at the end just removed from the hearing aid until it...

Page 28: ...rbud eartip and tubing are completely dry before reconnecting to your hearing aid earhook When not wearing your hearing aid open the battery door to allow any moisture to evaporate Do not take apart your hearing aids or insert the cleaning tools inside them When not in use remove the batteries completely place your hearing aid in the storage container and store In a dry safe place Away from direct...

Page 29: ...to violate any applicable warranties or insurance you could easily cause further damage Should your hearing aid fail or perform poorly check the guide on the next page for possible solutions If problems continue contact your hearing professional for advice and assistance Many common problems may be solved right in your hearing professional s office or clinic ...

Page 30: ...h brush Inconsistent Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace wax guard as needed Unclear Distorted Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace wax guard as needed Defective hearing aid Contact your hearing professional Dead Low battery Replace battery Blocked earmold tubing Clean or replace wax guard as neede...

Page 31: ...d add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speaker Sit face to face in a quiet room Try different locations to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that peopl...

Page 32: ... that they Get your full attention before beginning to speak Look at you or sit face to face in a quiet room Speak clearly and at a normal rate and level shouting can actually make understanding more difficult Rephrase rather than repeat the same words different words may be easier to understand Minimize distractions while speaking ...

Page 33: ...nce Your hearing aids should not be worn during an MRI procedure or in a hyperbaric chamber Your hearing aids are classified as a Type B applied part under the IEC 60601 1 medical device standard Your hearing aids are not formally certified to operate in explosive atmospheres such as may be found in coal mines or certain chemical factories Your hearing aids should be stored within the temperature ...

Page 34: ...re operating normally WARNING Use of accessories components or replacement parts other than those provided by the manufacturer of your hearing aids could result in increased electromagnetic emissions and decreased electromagnetic immunity and could result in degradation of performance WARNING If Portable Radio Frequency communications equipment is used closer than 30 cm 12 inches from your hearing...

Page 35: ... the ear IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otorhynolaringolo...

Page 36: ...ring aid user Some hearing aid users have reported a buzzing sound in their hearing aid when they are using mobile phones indicating that the mobile phone and hearing aid may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids the compatibility of a parti...

Page 37: ...D The receiver section of the radio has a bandwidth of 300kHz This hearing aid model has been tested to and has passed the following emissions and immunity tests IEC 60601 1 2 radiated emissions requirements for a Group 1 Class B device as stated in CISPR 11 RF radiated immunity at a field level of 3 V m between 80 MHz and 2 7 GHz Immunity to power frequency magnetic fields at a field level of 3 A...

Page 38: ...accept any interference received including interference that may cause undesired operation of the device Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment Hereby Starkey Hearing Technologies declares that the BTE is in compliance with the essent...

Page 39: ...nt must be handled according to local regulations Consult Operations Manual Starkey Hearing Technologies 6700 Washington Ave South Eden Prairie MN 55344 USA Wm F Austin House Bramhall Technology Park Pepper Road Hazel Grove Stockport SK7 5BX United Kingdom ...

Page 40: ... 2018 Starkey Hearing Technologies All Rights Reserved 86143 007 2 18 BKLT2995 00 EE XX ...

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