6
SYMPTOM
PROBABLE CAUSE(S)
CORRECTIVE ACTION
Pump won’t start or run.
Blown fuse.
If blown, replace with fuse of proper size.
Low line voltage.
If voltage under recommended minimum, check size of wiring from
main switch on property. If OK, contact power company or hydro authority.
Defective motor.
Replace pump.
Defective float switch.
Replace float switch.
Impeller.
If impeller won’t turn, remove lower pump body and locate source of binding.
Float obstructed.
Remove obstruction.
Pump starts and stops
Backflow of water from piping.
Install or replace check-valve.
too often.
Faulty float switch.
Replace float switch.
Pump won’t shut off.
Defective float switch.
Replace float switch.
Restricted discharge
Remove pump and clean pump and piping.
(obstacle in piping).
Float obstructed.
Remove obstruction.
Pump operates but
Low line voltage.
If voltage under recommended minimum, check size of wiring from main
delivers little or no water.
switch on property. If OK, contact power company or hydro authority.
Something caught in impeller.
Clean out impeller.
Worn or defective parts or
Clean impeller if plugged; otherwise replace pump.
plugged impeller.
Check valve installed without
Drill a 1/16" - 1/8" (1.6mm - 3.2mm) dia. hole between pump
vent hole.
discharge & check valve.
TROUBLESHOOTING CHART
LIMITED WARRANTY
STA-RITE warrants to the original consumer purchaser (“Purchaser” or “You”) of the products listed below, that they will be
free from defects in material and workmanship for the Warranty Period shown below.
Product
Warranty Period
Water Systems Products — jet pumps,
whichever occurs first:
small centrifugal pumps, submersible pumps
12 months from date of original installation, or
and related accessories
18 months from date of manufacture
Pro-Source
TM
Composite Tanks
5 years from date of original installation
Pro-Source
TM
Steel Pressure Tanks
5 years from date of original installation
Pro-Source
TM
Epoxy-Lined Tanks
3 years from date of original installation
Sump/Sewage/Effluent Products
12 months from date of original installation, or
18 months from date of manufacture
Our warranty will not apply to any product that, in our sole judgement, has been subject to negligence, misapplication,
improper installation, or improper maintenance. Without limiting the foregoing, operating a three phase motor with single
phase power through a phase converter will void the warranty. Note also that three phase motors must be protected by
three-leg, ambient compensated, extra-quick trip overload relays of the recommended size or the warranty is void.
Your only remedy, and STA-RITE’s only duty, is that STA-RITE repair or replace defective products (at STA-RITE’s choice).
You must pay all labor and shipping charges associated with this warranty and must request warranty service through the
installing dealer as soon as a problem is discovered. No request for service will be accepted if received after the Warranty
Period has expired. This warranty is not transferable.
STA-RITE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES
WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE
DURATION EXPRESSLY PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on the duration
of an implied warranty, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal
rights and You may also have other rights which vary from state to state.
This warranty supersedes and replaces all previous warranty publications.
STA-RITE INDUSTRIES
293 Wright St., Delavan, WI 53115
