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The audio source may be connected to the video channel. Select the full-screen
mode to check.
The hardware of DVR could be defective - take the device to a certified
technician to have it examined.
7.
What if the sound cannot be heard during playback?
There may be a settings problem: open the DVR settings menu and the
computer’s audio settings menu, and check the settings.
Check the audio to see if it is set as “closed” in the playback interface.
8.
What if the system time is not correct?
The wrong setting might be selected. Correct the time, and make sure to click
“
” to confirm the changes.
The battery may not be connected properly.
The battery might be dead, in which case, change the battery.
9.
After right-clicking “Stop recording” on the toolbar, the recording does not stop. How
do I stop recording?
The “Stop recording” function can only be executed by right-clicking during
Manual recording.
If you want to stop recording, please set the time is not recording.
10. What if the motion detection function is not working?
The setting of motion detection area may not have been set correctly.
Check the sensitivity of the motion detector. The sensitivity level may be too low.
11. What if the remote control does not work?
The address of remote control may be incorrect.
The distance from the remote control to the device may be too far or the angle
may be too large.
Check the remote control batteries have not been drained.
Make sure that the remote control and the front panel of the DVR are not
damaged.
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