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Sprint AIRAVE 3 LTE, User Manual

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Sprint AIRAVE 3 LTE User Manual Download Page 29

Using the AIRAVE

26

Maintenance

With normal use, AIRAVE is maintenance-free. Follow the recommendations below to ensure that it runs
optimally.

Ventilation

The AIRAVE has ventilation slots that work best if you don’t block the flow of air to them. For desk
mounted devices, keep the device at least 2 inches (5 cm) from walls and other surfaces to ensure proper
air flow.

Cleaning

Dust the AIRAVE occasionally to keep air vents clear of debris. Do not use liquid cleaners.

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Summary of Contents for AIRAVE 3 LTE

Page 1: ...AIRAVE 3 LTE User Guide UG template version 16a sprint_commscope_airave_3_lte_ug_en_022717_d5...

Page 2: ...e 26 Troubleshooting 27 Troubleshooting installation problems 27 Router connection problems 28 LED quick reference 29 Using LEDs 30 Setting the AIRAVE to factory defaults 32 RESET buttons 32 When to d...

Page 3: ...TOC ii General precautions 36 FCC information 36 FCC radiation exposure statement 36 FCC Part 15 37...

Page 4: ...een indoor and outdoor coverage It also offers dual concurrent 2 4 5 GHz 802 11ac WiFi to deliver high data rates and performance The WiFi capabilities include automatic channel selection and Interfer...

Page 5: ...g the AIRAVE Router Using the AIRAVE Troubleshooting Safety information It is important that you read each section and note any special requirements before you use the device Please read the Safety in...

Page 6: ...ox Setup at a glance Setting up your AIRAVE Begin Self Installation Setting up optional components NOTE When you complete this section configure WiFi and other services of the internal router in Confi...

Page 7: ...Getting Started 4 Setup at a glance The following diagram shows a typical AIRAVE desktop setup Place the unit on its side on a flat surface to expose the bottom of the unit...

Page 8: ...e the unit The following diagram shows a typical placement of an AIRAVE 3 LTE in a building Place the device In an elevated location such as the top of a bookshelf or tall cabinet Within 10 to 20 feet...

Page 9: ...ork If you are connecting to a LAN network Open UDP ports 53 67 500 and 4500 bi directionally Contact your IT administrator for assistance 2 Connect the other end of the Ethernet cable to the WAN port...

Page 10: ...t surface near a closed window Do not place the GPS antenna Outdoors it is not weatherproof Behind large heavy objects such as furniture doing so could affect the signal NOTE You may defer step 2 unti...

Page 11: ...rt Stand the unit upright and carefully move all cables so they come out of one long end of the unit There is room for cables to come out from beneath the unit once it is placed upright 2 Plug the oth...

Page 12: ...e approximately 15 minutes NOTE If the WAN or NET LEDs are solid red after 15 minutes talk to your IT administrator to diagnose problems with your internet connection 5 This is a good time to take a b...

Page 13: ...or a LAN router to one of the AIRAVE s LAN ports To ensure the best service quality always connect the LAN router to your AIRAVE Do not connect it to the broadband connection device NOTE If needed us...

Page 14: ...Getting Started 11...

Page 15: ...configure the built in router to work with your ISP modem or connection device The following table lists typical ISP setups and actions to take so that the built in router works with your existing IS...

Page 16: ...enter the following URL http 192 168 16 1 NOTE This IP address is the LAN bridge IP address The login dialog box appears 4 Enter the User name admin and the Password admin 5 Click OK NOTE If you canno...

Page 17: ...the menu bar on the top of the screen and the browser s Back button to navigate You must click Save before changing screens or the software does not save changes Configuring WiFi service Follow this...

Page 18: ...dio Enable or disable Radio 1 and Radio 2 Operating Mode The following options are supported on Radio 1 IEEE 802 11ac IEEE 802 11n IEEE 802 11a The following options are supported on Radio 2 IEEE 802...

Page 19: ...user to optionally select Above Control Channel or Below Control Channel Mode Channel Bandwidth Data Rates Radio 1 5 GHz IEEE 802 11ac 20 MHz Up to 173 3 Mbps 40 MHz Up to 400 Mbps 80 MHz Up to 866 7...

Page 20: ...are configured from the Operator Parameter Description SSID The name of the network to which a device associates Enable To enable disable a SSID check uncheck the box for the SSID Click Apply Status...

Page 21: ...aximum stations per radio is for the number of radios and not for SSIDs For example if the value of Max Stations Per Radio is configured for 5 the maximum stations allowed for that SSID is 5 5 or 10 s...

Page 22: ...values open WPA Personal WPA Enterprise WPA2 Personal WPA2 Enterprise WPA WPA2 Personal WPA WPA2 Enterprise NOTE For Enterprise versions a RADIUS server based security check is performed You will ente...

Page 23: ...SID IP configuration To configure the IP address and subnet for an SSID navigate to Advanced LAN IP Setup On this page you can view the various subnets including the default IP address range and subne...

Page 24: ...an Interface Details SSID NOTE All parameters described above apply to the SSID for the Local Area Network LAN Default DMZ Server When checked the IP Address for this Demilitarized zone is the default...

Page 25: ...ction DFS Channels This option allows the Auto Channel Selection ACS mechanism to either select unselect DFS channels The following channels are classified as DFS channels 52 56 60 64 100 104 108 112...

Page 26: ...o the list Disable MAC Filtering used to DISABLE MAC Address Filtering Adding your ISP User Name and Password If you are using a DSL modem and your device cannot connect to the Internet you may need t...

Page 27: ...e Service name information if you have it Click OK 6 Accept the defaults in other fields on the screen Click Apply When the WAN LED is solid green your Internet connection is available If setting up P...

Page 28: ...table across VAPs Users with dual band radio capable receivers will reap the benefits of shared SSID and security credentials and will enjoy a high quality user experience Users who travel out of rang...

Page 29: ...optimally Ventilation The AIRAVE has ventilation slots that work best if you don t block the flow of air to them For desk mounted devices keep the device at least 2 inches 5 cm from walls and other su...

Page 30: ...ow these procedures 1 Unplug all cables including power cables from all devices You can unplug devices in any order 2 Connect all Ethernet and GPS cables as described in Setting up your AIRAVE Do not...

Page 31: ...to 255 255 255 0 Refer to the CommScope S1000 Web GUI User Guide 913110 for details on checking the PC s TCP IP settings Ensure that your PC and the AIRAVE router are on the same network segment Ensur...

Page 32: ...to your PC and related information such as Network Mask Gateway IP address and DNS address LED quick reference Each side of the AIRAVE has a set of LEDs specific to Data or Voice services The NET GPS...

Page 33: ...es or a hardware error occurred during startup Contact Customer Care as described in Getting help Blinking Red Wait The IPSec tunnel to the Operator s core network is establishing a connection The tun...

Page 34: ...off either by the Operator or via local device GUI CDMA Solid Green None The Voice service is up Solid Red Voice services error The CDMA service has not been up for more than 30 minutes Contact Custo...

Page 35: ...button for more than 4 seconds sets the S1000 back to factory defaults NOTE During this reset Voice services will be impacted When to do a reset If your AIRAVE operates properly for an extended perio...

Page 36: ...nking red the cFAP may have a problem requiring a reset Press the Voice Services RESET button for more than 4 seconds to invoke a factory default of the cFAP After resetting your AIRAVE goes through a...

Page 37: ...r device does not resume services contact Customer Care as described in Getting help Can you move the AIRAVE to another location Yes you can move your device to another location within the Sprint netw...

Page 38: ...Getting help If you need help with your AIRAVE contact Customer Care Online at sprint com airave By Phone Sprint Customer Care 888 206 3585 NOTE Call your Internet Service Provider for Internet acces...

Page 39: ...and can be broken Avoid dropping hitting bending or sitting on it Do not immerse the AIRAVE in water or get it wet If your device does get wet unplug it immediately until it dries Do not allow childr...

Page 40: ...with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmf...

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