CUSTOMER SERVICE 1-888-707-1880
EMAIL:
Dyaco Canada Inc. 2017
40
Before contacting your dealer for aid, please review the following information. It may save you
both time and expense. This list includes common problems that may not be covered under the
treadmill’s warranty.
PROBLEM SOLUTION/CAUSE
Display does not light
1) Tether cord not in position.
2) Circuit breaker on front grill tripped. Push circuit breaker in until
it locks.
3) Plug is disconnected. Make sure plug is firmly pushed into
120 VAC wall outlet.
4) Breaker panel circuit breaker may be tripped.
5) Treadmill defect. Contact your SPIRIT dealer.
Tread-belt does not stay centered
The user may be walking while favoring or putting more weight
on either the left or right foot. If this walking pattern is natural,
track the belt slightly off-center to the side opposite from the belt
movement.
Treadmill belt hesitates when walked/run on
See General Maintenance section on Tread-belt Tension.
Adjust as necessary.
Motor is not responsive after pressing start
1) If the belt moves, but stops after a short time and the
display shows “Low Speed”, run calibration.
.
2) If you press start and the belt
never
moves, then the
display shows Low Speed, contact service.
Treadmill will only achieve approximately
This indicates motor should be receiving power to
12 mph but shows higher speed on display
operate. Low AC voltage to treadmill. Do not use an extension
cord. If an extension cord is required it should be as short as
possible and heavy duty 14 gauge minimum. Low household
voltage. Contact an electrician or your SPIRIT dealer. A
minimum of 120 volt AC current is required.
High belt/deck friction. See General Maintenance
If cleaning
doesn’t prevent this from reoccurring, check the amp draw of
the motor. If this is high and there are signs of significant wear of
the deck, it may need to be flipped if it is on its
original side
Treadmill trips on board 20 amp circuit
High belt/deck friction. See General Maintenance
If cleaning
doesn’t prevent this from reoccurring, check the amp draw of
the motor. If this is high and there are signs of significant wear of
the deck, it may need to be flipped if it is on its
original side.
Computer shuts off when console is
Treadmill may not be grounded. Static electricity is “crashing” the
touched (on a cold day) while walking/running
computer. Refer to Grounding Instructions.
Service Checklist - Diagnosis Guide
Circuit breaker trips, but not the
treadmill circuit breaker
Need to replace the breaker with a “High In-rush current”
type breaker.
Tread-belt stops quickly/suddenly when
tether cord is pulled
