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CUSTOMER SERVICE
In principle, our products have a legal warranty duty
of 2 years. Further claims can only be processed in
conjunction with a proof of purchase. Wearing parts
exclude any warranty claims, when usual abrasion has
occurred. The durability is determined by the respecti-
ve handling and use of the products and is thus variable.
For questions concerning handling and functionality of
our products, please contact our customer-service:
Free hotline for Germany/Austria only:
0800 270 70 27
From other EU countries: +49 211 - 749 55 10*
*Different costs may apply.
E-Mail: [email protected]
The bag loses its vacuum
after some time.
• Vacuum the bag
again and then make
sure that you have
completely pressed
and sealed the adhe-
sive valve with your
finger.
• Make sure the that
the bag, valve, and
bag seal are not
damaged.
