SPOT Global Phone User Manual Download

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101

Troubleshooting

This section provides information to help troubleshoot your phone.
If the problems with your phone are not resolved by following these

troubleshooting tips, contact your service provider.

Turning the phone on

Hold

for more than one second.

Check the battery installation.
Recharge or replace the battery.

Charging the battery

Install only SPOT batteries.
Check that the battery contacts are

clean and dry.
Check the charger connection.
If the battery does not charge at first,

remove the charger plug from the

phone, wait ten seconds, and then

reinsert the plug.
Check the battery temperature. If it is

too warm, allow it to cool before

recharging it.
Replace the battery if it is several

years old.

00-80-C6302-2.book Page 101 Tuesday, August 22, 2006 3:31 PM

Summary of Contents for Global Phone

Page 1: ...SPOT Global Phone User Manual ...

Page 2: ...t specifications without prior notice SPOT LLC 300 Holiday Square Blvd Covington LA 70433 Copyright 2013 SPOT LLC All rights reserved This technology was exported from the United States Government Diversion contrary to U S law prohibited Digital by QUALCOMM is a registered trademark of QUALCOMM Incorporated All trademarks and registered trademarks are properties of their respective owners ...

Page 3: ...tures and keypad 8 Display indicators 10 Antenna 11 Calling Basics 13 Turning the phone on and off 13 Standby mode 14 Power save mode 14 Entering numbers 15 Making emergency calls 16 Redialing a call 17 Muting a call 17 Possible service provider services 17 Menu Basics 19 Accessing the Main Menu 21 Navigating and using menus 21 Phone Book Menu 23 Entering letters and other characters 23 Entering p...

Page 4: ...Reading messages 37 Voice messages 38 Text messages 39 Features Menu 45 Key Guard 45 Scratchpad 46 Current position coordinates 46 Call Information Menu 49 Last Call 49 Home Calls 50 Roam Calls 50 Recent Calls 50 Data Calls 51 All Calls 51 Resetting call counters 51 Security Menu 53 Lock code 53 Locking the phone 54 Restricting the phone 55 Entering priority numbers 55 Erasing call history list 56...

Page 5: ...ery care and charging 86 Battery chargers 87 Low battery 87 Battery removal 88 Battery replacement 89 Safety Information 91 FCC IC notice 91 Exposure to radio frequency signals 92 Body worn operation 93 Antenna care 94 Phone operation 94 Driving 94 Electronic devices 95 Aircraft 96 Blasting areas 96 Potentially explosive atmospheres 96 For vehicles equipped with an air bag 97 Battery care 97 Other...

Page 6: ...Contents vi AC wall charger 99 Universal travel charger 99 Car power adapter vehicle charger 99 Data cables 100 Hands free operation 100 Troubleshooting 101 ...

Page 7: ...ing any use in airplanes or any other Aviation application is prohibited and will void your warranty Caution Avoid exposing the phone and accessories to rain or other liquids If the phone gets wet turn the power off immediately and remove the battery pack See Battery Care and Maintenance page 85 for more information Note When using the SPOT Global Phone near a television or radio the phone can cau...

Page 8: ...viii ...

Page 9: ...atellite phone is unique This section provides information on the following basic concepts Understanding this guide Preparing to make calls Making voice calls Making data calls Receiving calls Ending calls Displaying your phone number Solving problems Contacting customer service For more detailed information on usage refer to the other sections in this guide If you need further assistance see Solv...

Page 10: ...antenna located on the back of the phone see Phone features and keypad page 8 Type of Action Example Action Key Presses Press Press key briefly Press and hold Press key for more than one second Using SMART KEY options Press menu Press the SMART KEY under the appropriate option on the screen Scrolling Scroll to select yes or no Press either of the volume buttons on the side of the phone or the and ...

Page 11: ... does it operate in a vehicle unless you are using the Globalstar Installation Kit works with SPOT Global Phone To prevent dropped calls use the phone outdoors where you can see the whole sky and have direct line of sight access to the satellite If a call is dropped a fade alert sounds to verify that this feature is turned on see Fade page 71 For best performance move away from tall obstacles such...

Page 12: ...hen using the keypad or viewing the screen keep the antenna pointing up to maintain service 4 Press A message displays if the phone is locked the phone number is restricted or there is another problem Making Data Calls SPOT offers a packet data service so you can make data calls The SPOT Global Phone data cable is required to connect your computer to the phone Depending on the computer or other de...

Page 13: ...tenna to find service Note To answer calls the antenna must be extended and rotated to vertical in a location with a view of the whole sky 3 When you receive a call the phone rings the indicator light flashes and the Incoming Call message flashes on the screen until the call is answered 4 To answer a call do one of the following Press Fully Extend Antenna ...

Page 14: ...The total duration of the call is displayed For details of all calls see Viewing call history details page 35 Displaying your phone number To display the phone number Press menu Press for My Number See My Number page 84 Note The currently registered phone number briefly displays when the phone is turned on Solving problems If you have problems using your phone see Troubleshooting page 101 If the p...

Page 15: ...7 Phone Basics This section provides information on the following functions Phone features and keypad Display indicators Antenna ...

Page 16: ...e in all markets or voice mail messages 2 Earpiece 3 Volume buttons Adjust ringer volume when not on a call Scroll through the menu items if a scroll arrow displays Scroll through call history and phone book Move the cursor when editing alphabetic characters or digits menu book 1 2 3 4 5 6 18 17 7 8 15 9 10 11 12 13 16 14 19 GLOBAL PHONE powered by satellite ...

Page 17: ...ttery status see Display indicators page 10 10 Screen 11 Clear key Delete characters see Entering numbers page 15 and Entering letters and other characters page 23 Return to previous screen 12 End Power key Press to end a call return to the main menu or turn the phone on or off 13 Scroll keys Scroll through menu items if a scroll arrow displays on the screen Move cursor 14 Message key To access me...

Page 18: ... available If service is unavailable the phone sounds a beep when you try to make a call Roaming service is established outside the home area Home service is established inside the home area Notification of a text message not available in all markets Notification of a voice mail message Battery charge Ranges from four vertical bars full charge to one bar minimal charge to no bars and blinking no c...

Page 19: ... antenna Never hold the phone by the antenna Do not use the phone if the antenna is damaged unless the phone is being used with the Globalstar Installation Kit works with SPOT Global Phone For more information on how to use the antennas see Preparing to make calls page 2 Indicates that encryption is turned on Designates the menu option currently selected Indicates that you can scroll between scree...

Page 20: ...Phone Basics 12 ...

Page 21: ... on 1 Before turning the phone on make sure that the battery is charged and properly installed see Battery chargers page 87 and Battery replacement page 89 2 Press and hold until the indicator light illuminates about one second 3 The phone is now in standby mode see Standby mode page 14 searching for service Tip When the phone is turned on a Globalstar animation sequence displays To stop this anim...

Page 22: ...ed also called service registered your banner the date and time and the appropriate icons display Power save mode If service is not established registered while in standby mode the phone switches to power save mode Power save mode maximizes battery life by periodically looking for service The following message displays To return to standby mode press any key Looking for service menu book banner Se...

Page 23: ...numbers From standby mode use the keypad to enter the desired telephone number directly into the opening screen After the first number key is pressed a new screen displays the number and provides the following options To save this number in your phone book press save To find this number in your phone book press find To clear this number and start again press To place the call to this number press ...

Page 24: ...elete numbers Press to delete one previous character at a time Press one of the volume buttons to position the cursor over a digit or character then press to delete Press and hold to delete the entire entry Making emergency calls When making emergency calls no special conditions apply Locking or restricting the phone does not prevent making calls to emergency numbers To make an emergency call 1 En...

Page 25: ...ord Mute replaces the word Time on the screen until you end the call or turn mute off To turn mute off Press mute The word Time replaces the word Mute on the screen Possible service provider services International dialing To make international calls 1 Enter the international access code the country code and the phone number Shortcut Press and hold until a plus displays on the screen and then enter...

Page 26: ...ng an incoming call by sounding a beep For instructions on how to use call waiting contact your service provider Three way calling Three way calling allows you to talk to two callers at the same time For instructions on how to use three way calling contact your service provider Caller ID Caller ID displays an incoming call s phone number on the screen if available If the phone number of the caller...

Page 27: ...nu Basics This section provides a guide to Accessing the Main Menu menu Navigating and using menus The following chart shows the various menus available from the Main Menu Press menu to access the Main Menu ...

Page 28: ... preferences 4 Features 1 Keyguard 2 Scratchpad 3 Current Position Coordinates 3 Messages Voice Text 2 Call History View 1 Phone Book 1 Entering Letters and Other Characters 2 Entering Pauses 3 Saving Entries 4 Finding Entries 5 Editing Entries 6 The Secret Feature 7 Speed Dialing 8 One touch Dialing 9 My Number 7 Preferences 1 Sounds 2 Display 3 Alerts 4 Calling 1 Ringer Type 2 Ringer Volume 3 Ea...

Page 29: ...roll arrows display on the screen you can scroll between screens to access additional menu options Each Main Menu item is explained in sequential order in separate sections of this guide Navigating and using menus To navigate the menus When a scroll arrow or arrows displays on the screen there are additional menu items available Press a scroll key or to access those items 0DLQ 0HQX 3KRQH RRN DOO L...

Page 30: ...view the menu item 1 Phone Book press To save changes or a setting Press ok To return to previous screen without saving changes Press To return to standby mode without saving changes if not on a call Press To return to standby mode without saving changes if on a call Press repeatedly ...

Page 31: ...d dialing One touch dialing Entering letters and other characters To enter letters and other characters 1 To display a letter in uppercase then lowercase and finally the corresponding number press a key repeatedly For example if you repeatedly press the following characters display D E F d e f 3 1 Entering Letters and Other Characters 2 Entering Pauses 3 Saving Entries 4 Finding Entries 5 Editing ...

Page 32: ...cursor on the character to be edited by choosing one of the following options Press or Press one of the volume buttons on the side of the phone 2 From the keypad enter a new character To delete letters and other characters To delete one character at a time Position the cursor over a character Press to delete To delete the entire entry press and hold To enter a space between words To enter a space ...

Page 33: ...saved in a phone book entry There are two types of pauses Hard Pause Stops until you press resume to send the rest of the number sequence Timed Pause Stops for two seconds and then resumes automatically Note If Auto Hyphen is set to on and you manually enter pauses Auto Hyphen is temporarily set to off See Auto Hyphens page 66 and Manual Hyphens page 66 To enter pauses when entering numbers 1 To e...

Page 34: ...phone number 1 Enter a phone number using one of the following options From standby mode Enter a phone number Press save From the call history list see Call History Menu page 33 Select a number Press view Press options Press save From the scratchpad see Scratchpad page 46 Press options Press save From the screen Select a number on the screen such as Caller ID Press save 2 Using the keypad enter a ...

Page 35: ...entries by name phone number or location number Quickly advance to groups of ten entries or scroll through each entry one at a time To find an entry 1 From standby mode press book 2 Choose one of the following options Scroll through each entry one at a time Advance to groups of ten entries by entering 1 through 9 For example enter 6 location number 60 is selected If 60 is empty the previous filled...

Page 36: ...name phone number or location To edit an entry 1 From standby mode press book 2 Scroll to the entry to be changed 3 Press view 4 Press options 5 To edit press Select one of the following categories Name Press Enter changes Press ok Phone Press Enter changes Press ok Location Press Select one of the following options Use the same location number press ok Enter a location number of your choice press...

Page 37: ...om displaying on the screen use the secret function To view or change a secret entry use the lock code See Lock code page 53 Note When receiving an incoming call caller ID prevents the name and phone number from displaying if the entry in your phone book is secret To configure the secret function 1 From standby mode press book 2 Scroll to the entry to be changed 3 Press view 4 Press options 5 Pres...

Page 38: ...d When viewing a number you can also prepend add numbers at the beginning of a phone number and save those changes To view a number 1 From standby mode press book 2 Scroll to the entry to be viewed 3 Press view 4 Press options 5 Press View 6 Select one of the following options To return to the previous menu press ok To return to standby mode press Sending tones While making a call you may need to ...

Page 39: ...ee Key Beep Length page 62 To send tones manually While on a call enter the appropriate numbers The tones associated with the numbers are immediately sent over the air To send tones saved in your phone book 1 While on a call press book 2 Scroll to an entry 3 Press view 4 Press options 5 Press Send Tones The tones associated with the numbers are immediately sent over the air Prepending numbers Add ...

Page 40: ...ions are available for speed dial See Restricting the phone page 55 To speed dial a phone number 1 Enter the location number 2 Press One touch dialing If one touch dialing is set to on dial any of the 99 location numbers without pressing To one touch dial a location number 1 Set one touch dial to on see One Touch Dial page 74 2 Press and hold the location number Tip For double digit locations pres...

Page 41: ... first position in the list and the oldest call is deleted The list is saved after you turn the phone off If the caller s phone number is stored in the phone book the caller s name displays in the call history list If more than one name matches a call back number the entry with the lowest phone book location number displays Called By Incoming calls if caller ID is available see Caller ID page 18 C...

Page 42: ...l down to select a call from the most recent to the oldest calls or scroll up to select a call from the oldest to the most recent 4 After selecting a call choose one of the following options To call the number press To save the number in your phone book Press view Press options Press save Press ok see Saving entries page 26 To exit call history without calling or storing a number press or John 555...

Page 43: ... history details 1 Scroll to select a call on the list 2 Press view 3 Press options 4 Select one of the following Date Time Display the date and time of the call view Wendy 0 1 Bob 2 658 0987 options CALL TO Bob 202 987 6543 2 Date Time Sept 22 Wed 3 45 PM MDT ok ...

Page 44: ...w the entire number Send Make a call to the number Send Tones Send DTMF tones while on a call See Sending tones page 30 Prepend Add numbers such as an area code or country code at the beginning of the phone number and save it in your phone book Call Duration 2 min 25 sec ok Options 1 Date Time 2 Duration 3 Save ...

Page 45: ...an SMS message is received the phone alerts you by Flashing an indicator light Sounding a beep Displaying the text message indicator or voice mail notification indicator on the screen The text message and voice mail notification indicators display until all messages are read Reading messages When you read a message new messages are accessed first If the message contains a call back number matching...

Page 46: ...otifications is updated To access voice mail notifications 1 From standby mode press and hold The total number of voice mail messages received displays under Old 2 Press voice The voice mail notification displays either a call back number or a name if the call back number matches one in the phone book Note If more than one name matches a call back number the entry with the lowest phone book locati...

Page 47: ...epend add digits before the voice mail phone number For example if you are out of the area of your voice mail phone number prepend the area code or country code 7 Press again 8 To retrieve your messages follow the voice mail system instructions To erase voice message notifications 1 Press and hold 2 Press voice 3 To find the voice mail notification you want press next 4 Press view 5 To erase the m...

Page 48: ... deleted 3 Select a message then chose one of the following To display more detail if available press view The text automatically scrolls on the screen and pauses so you can read it To manually scroll press a scroll key To read the next message press next To call back numbers in text messages 1 Press and hold 2 Press text 3 To find the message you want press next 4 Press view 5 Press The call back...

Page 49: ...essage press options 6 Press erase Note You can erase a text message even if it is locked 7 To erase the message press ok Tip To erase all unlocked messages see Erasing SMS messages page 57 Storing text messages Text messages are saved until you erase them or until the phone memory is full To keep enough memory available delete each message If more than 75 of the phone s memory is full a message d...

Page 50: ...ory Erase locked or unlocked messages that you no longer need When the phone is out of memory and all text messages are locked it no longer accepts new messages and this message displays To exit this screen press ok Note The network may try to deliver lost messages later Locking and unlocking text messages The Lock feature prevents messages from being automatically deleted if the phone is out of m...

Page 51: ...atically scrolls on the screen and pauses so that you can read it 4 To manually scroll press a scroll key 5 Scroll to the bottom of the message and press options 6 Press for Lock or for Unlock The lock indicator or the unlock indicator displays to the left of the SMART KEY options ...

Page 52: ...Messages Menu 44 ...

Page 53: ...use If you receive an incoming call when the key guard is on answer the call by pressing Note The key beeps are silenced when the keyguard is set to on To turn the key guard on Press and hold the key To turn the key guard off Press the following keys in sequence Note Lock your phone to prevent unauthorized use see Locking the phone page 54 4 Features 1 Keyguard 2 Scratchpad 3 Current Position Coor...

Page 54: ...de To send tones you must be on a call To access the scratchpad 1 From standby mode press menu 2 Press Features 3 Press Scratchpad 4 Enter numbers 5 Press options 6 Choose one of the following options AddToHist press the number is added to call history Save to your phone book press see Saving entries page 26 Send Tones press the tones are immediately sent over the air Current position coordinates ...

Page 55: ...dinates while making a call 1 Press menu 2 Press Features 3 Press Position Note Before the update button is pressed the coordinates that appear show the last known position 4 Press Update Position N 40 5 30 W 105 10 6 update Accuracy to within 10 kms ...

Page 56: ...Features Menu 48 ...

Page 57: ...g call counters Last Call Last Call displays the duration of the last call in minutes and seconds If Call History is empty None displays on the screen You cannot reset this counter To display last call information 1 From standby mode press menu 2 Press Call Information 3 Press Last Call 4 Press ok 1 Last Call 2 Home Calls 3 Roam Calls 4 Recent Calls 5 Data Calls 6 All Calls 7 Resetting call counte...

Page 58: ...Roam Calls Roam Calls displays the number and duration of calls made while roaming out of your home service area To reset this counter to zero see Resetting call counters page 51 To display Roam Calls information 1 From standby mode press menu 2 Press Call Information 3 Press Roam Calls 4 Press ok Recent Calls Recent Calls displays the number and duration of calls made or received since resetting ...

Page 59: ...lls 4 Scroll to view the number of bytes received or transmitted and the duration of each call 5 Press ok All Calls All Calls displays the number and duration of all calls both voice and data for the lifetime of your phone You cannot reset this counter To display All Calls information 1 From standby mode press menu 2 Press Call Information 3 Press All Calls 4 Press ok Resetting call counters All c...

Page 60: ...er to zero 1 From standby mode press menu 2 Press Call Information 3 Select a call counter 4 Press zero Press ok to reset the counter Note After you press ok you cannot undo the counter reset Press undo to go back to the call counter information ...

Page 61: ...ock code When accessing the Security menu for the first time enter the lock code supplied by your service provider 0000 If you forget your lock code contact your service provider Entering a new lock code If it becomes necessary to change the lock code create a new 4 digit code 1 Lock code 2 Locking the phone 3 Restricting the phone 4 Entering priority numbers 5 Erasing call history list 6 Erasing ...

Page 62: ...rity and emergency numbers Incoming calls are not affected No shortcuts are available for dialing emergency or priority numbers All other functions are locked Tip To unlock the phone enter the lock code used to access the Security menu To lock the phone 1 From standby mode press menu 2 Press Security 3 Enter your lock code 4 Press Lock Phone 5 Scroll to select one of these options Never The phone ...

Page 63: ... phone 1 From standby mode press menu 2 Press Security 3 Enter your lock code 4 Press Restrict 5 Scroll to select one of these options Yes Make calls to emergency numbers priority numbers and phone book locations 1 to 9 only There are no shortcuts for dialing emergency numbers or priority numbers unless you add them to your phone book No Make calls to any number Entering priority numbers Priority ...

Page 64: ...ss Security 3 Enter your lock code 4 Press Erase Call 5 Press ok To erase the entire call history list press ok To return to the menu without erasing the list press Erasing phone book entries This feature erases all entries in the phone book 1 From standby mode press menu 2 Press Security 3 Enter your lock code 4 Press Erase Book 5 Press ok To erase all entries in the phone book press ok To return...

Page 65: ... to the menu without erasing any messages press Resetting preferences This feature resets all preferences to the original settings defaults entered by your service provider These preferences include those described in Preferences Menu page 59 with these exceptions The banner is not reset The Service Provider Preferred and Prohibited Lists are deleted see Service Provider Select page 79 The lock co...

Page 66: ...Security Menu 58 ...

Page 67: ...ds 2 Display 3 Alerts 4 Calling 1 Ringer Type 2 Ringer Volume 3 Earpiece Volume 4 Key Beep Sound 5 Key Beep Volume 6 Key Beep Length 7 Mute Stereo 1 Backlight 2 Sort Book 3 Banner 4 Auto Hyphens 5 Show Time 6 Time Zone 7 Language 8 Display Color 1 Fade 2 Minute 3 Service change 4 New Message 1 Auto Answer 2 Auto Redial 3 One Touch Dial 4 Auto Key Answer ...

Page 68: ...nger can be changed to one of eight different rings or melodies To set the incoming calls ringer type 1 From standby mode press menu 2 Press Preferences 3 Press Sounds 4 Press Ringer Type 5 Press or to select the ringer type or melody from the list 6 Press ok Ringer Volume From standby mode to change the ringer volume choose one of the following Press the volume buttons on the side of the phone Pr...

Page 69: ...or from standby mode To adjust the earpiece volume while on a call Press the volume buttons on the side of the phone To adjust the earpiece volume while in standby mode 1 Press menu 2 Press Preferences 3 Press Sounds 4 Press Earpiece Vol 5 Press to increase or to decrease the volume 6 Press ok Key Beep Sound The sound you hear when pressing the keys key beep can be adjusted to either a tone or a c...

Page 70: ...key beep volume 1 From standby mode press menu 2 Press Preferences 3 Press Sounds 4 Press KeyBeepVol 5 Press to increase or to decrease the volume 6 To turn the key beep volume off press until the word Silent appears 7 Press ok Key Beep Length The length of the sound you hear when pressing the key key beep can be changed The standard key beep is short and fixed in length The custom key beep sounds...

Page 71: ...and fixed in length Custom Key beep sounds as long as you press a key 6 Press ok Mute Stereo To use this feature the Globalstar Installation Kit works with SPOT Global Phone mute line must be connected to the stereo mute line When using the kit this feature can beset to automatically mute the stereo in your vehicle when receiving incoming calls Press when making outgoing calls Contact your service...

Page 72: ...ted to maximize battery life To set the backlight 1 From standby mode press menu 2 Press Preferences 3 Press Display 4 Press Backlight 5 Scroll to select one of the following Always Off The backlight is always off which significantly increases battery life 7 Seconds Turns the backlight off 7 seconds after the last key press 15 Seconds Turns the backlight off 15 seconds after the last key press 30 ...

Page 73: ... in numerical location order or by alphabetic name order To set the sort order 1 From standby mode press menu 2 Press Preferences 3 Press Display 4 Press Sort Book 5 Press or to select location Press again to select alphabetic 6 Press ok to confirm sort change Banner When the phone is turned on a banner or personal greeting can be displayed As many as 12 characters can be added to the startup scre...

Page 74: ...ing example shows hyphens are inserted automatically when numbers are entered Note To manually enter hyphens see Manual Hyphens page 66 To set auto hyphen 1 From standby mode press menu 2 Press Preferences 3 Press Display 4 Press AutoHyphen 5 Press or to select yes Press again to select no 6 Press ok Manual Hyphens Hyphens can be entered manually from standby mode or when editing phone numbers in ...

Page 75: ...r UTC or Off UTC universal time coordinated displays as the default mode To set the time format 1 From standby mode press menu 2 Press Preferences 3 Press Display 4 Press Show Time 5 Press or to select one of the following 12 hour Time displays in 12 hour format 24 hour Time displays in 24 hour format Off Time does not display 6 Press ok Time Zone This feature allows you to select the display of a...

Page 76: ... UTC 1 hour CET Central Europe Time UTC 1 hour CEST Central Europe Summer Time UTC 2 hours EET Eastern Europe Time UTC 2 hours EEST Eastern Europe Summer Time UTC 3 hours MSK Moscow Time UTC 3 hours MSD Moscow Summer Time UTC 4 hours MSD Moscow Summer Time Irkutsk MSD 5 hours MSK Moscow Chita Yakutsk MSK 6 hours MSD Moscow Summer Time Chita Yakutsk MSK 6 hours MSK Moscow Vladivostock Khabavorsk Sa...

Page 77: ...light Saving Time UTC 3 hours EST Eastern Standard Time UTC 5 hours EDT Eastern Daylight Saving Time UTC 4 hours CST Central Standard Time UTC 6 hours CDT Central Daylight Saving Time UTC 5 hours MST Mountain Standard Time UTC 7 hours MDT Mountain Daylight Saving Time UTC 6 hours PST Pacific Standard Time UTC 8 hours PDT Pacific Daylight Saving Time UTC 7 hours HST Hawaiian Standard Time UTC 10 ho...

Page 78: ...s 3 Press Display 4 Press Language 5 Press or to select from the list of available languages 6 Press ok Display Color Scheme Several color schemes are available for your phone s screen To set the display color 1 From standby mode press menu 2 Press Preferences 3 Press Display 4 Press Display Color 5 Press or to select from the list of available color schemes 6 Press ok Alerts For your convenience ...

Page 79: ... Press again to select off 6 Press ok Minute The minute alert occurs ten seconds before the end of every minute To set the minute alert 1 From standby mode press menu 2 Press Preferences 3 Press Alerts 4 Press Minute 5 Press or to select on Press again to select off 6 Press ok Service Change The service change alert occurs when the phone enters or leaves service This alert displays a message and c...

Page 80: ...alert 1 From standby mode press menu 2 Press Preferences 3 Press Alerts 4 Press New Message 5 Press or to select one of the following options Off Phone does not sound a beep when a new message is received Once Phone sounds one beep when a new message is received Periodic Phone sounds a beep periodically when a new message is received until you retrieve the message by pressing 6 Press ok Calling Th...

Page 81: ... After 2 rings Phone automatically answers after 2 rings Car kit only 1 ring When installed in the kit the phone automatically answers after 1 ring Car kit only 2 rings When installed in the kit the phone automatically answers after 2 rings 6 Press ok Note If you select an option other than off the message Auto Answer flashes while in standby mode Auto Redial Use this feature to set the time inter...

Page 82: ...edial every 60 seconds 6 Press ok One Touch Dial Use the one touch dial feature to call any of the 99 phone book location numbers without pressing To set one touch dial 1 From standby mode press menu 2 Press Preferences 3 Press Calling 4 Press One Touch Dial 5 Press or to select yes Press again to select no 6 Press ok See One touch dialing page 32 for more information Any Key Answer If you prefer ...

Page 83: ...Preferences Menu 75 To set any key answer 1 From standby mode press menu 2 Press Preferences 3 Press Calling 4 Press AnyKeyAnsw 5 Press or to select yes Press again to select no 6 Press ok ...

Page 84: ...Preferences Menu 76 ...

Page 85: ...te of the phone s antenna Globalstar Installation Kit works with SPOT Global Phone battery memory lock and self test Indicates a good condition or ready for use Indicates a faulty condition or not ready for use Indicates not in use 8 System 1 Status 2 Find Home 3 Version 4 Service Provider Select 1 Viewing Lists 2 Adding to List 3 Editing List 4 Erasing a Provider 5 Force Selection 5 Service Provi...

Page 86: ...ble phone memory If displays delete text messages and voice mail notifications Unlocked If displays the service provider has not locked your phone If displays contact your service provider Self test If displays the phone has made a successful self test If displays contact your service provider 4 Press or Find Home The Find Home feature quickly locates your home service provider If the home provide...

Page 87: ...or Service Provider Select The Service Provider feature accesses three lists of service providers Known Preferred and Prohibited This feature allows you to select and force registration with a service provider Phone Registering Registration means your phone is looking for service and obtains service after network approval If the service change alert is set to on the alert sounds a tone and display...

Page 88: ...known service providers that can be added to the Preferred or Prohibited Lists This list is created and updated by the service provider New service providers are automatically added as they become available Service providers placed on the Preferred List are highlighted Service providers placed on the Prohibited List are crossed out Service providers on both the Preferred and Prohibited Lists are h...

Page 89: ...the service provider s MCC mobile country code and MNC mobile network code If the service provider is on the Preferred List the preferred location number displays Pref Loc If the service provider is on the Prohibited List yes displays Prohib If the service provider is on both the Preferred and the Prohibited Lists the preferred location number and yes displays 6 Press ok Adding to lists To add to ...

Page 90: ...ferred List 1 From standby mode press menu 2 Press System 3 Press SP service provider Select 4 Press Prefr List 5 Scroll to select a service provider 6 Press edit 7 Choose one of the following Reorder Press Reorder Scroll to move the selected service provider to a new position in the Preferred List Press ok Delete Press Delete Press ok to delete the selected service provider from the list 8 Press ...

Page 91: ...th a service provider in the following order of priority 1 The phone attempts to register with your home service provider 2 The phone attempts to register with service providers on the Preferred List 3 The phone attempts to register with service providers on the Known List To force service provider selection 1 From standby mode press menu 2 Press System 3 Press SP service provider Select 4 Press F...

Page 92: ...s MCC mobile country code and MNC mobile network code To display the territory information 1 From standby mode press menu 2 Press System 3 Press Territory 4 Press or My Number This feature displays your phone number and service provider name To display your phone number 1 From standby mode press menu 2 Press My Number ...

Page 93: ...of the phone batteries Battery care and charging Battery chargers Low battery Battery removal Battery replacement Battery A rechargeable battery is located on the back of the phone The following is typical battery performance Service Mode Talk Time Standby Time Globalstar Satellite 4 hours 36 hours ...

Page 94: ... designed for this phone Do not use any other battery or charger To maximize battery life set the backlight option to off see Backlight page 64 To prevent damage do not charge the battery in temperatures less than 32 F 0 C or greater than 104 F 40 C Do not use the battery in temperatures less than 4 F 20 C or greater than 140 F 60 C Do not use the battery charger in direct sunlight or in places wi...

Page 95: ...ges while the phone is in use For faster charging turn the phone off The battery does not need to be completely drained before recharging After connecting the phone to one of the chargers check the charging status If the battery is charging the bars on the battery indicator flash in sequence If the phone is turned off a message displays and the bars on the battery indicator flash in sequence When ...

Page 96: ...e phone alerts you with five beeps The message Low Battery Turning Off Phone Now displays on the screen Tip To turn off the battery alert set the ringer volume to zero 0 Battery removal To remove the battery complete the following steps 1 Turn the power off to avoid losing data 2 Press and hold the battery release latch in the direction of the arrow to release it from the phone 3 Lift the battery ...

Page 97: ...eps 1 If a battery is already installed turn the power off to prevent losing data and then remove the battery see Battery removal page 88 2 On the new replacement battery locate the three tabs shown below 3 Align the tabs to the slots in the battery cavity of the phone 4 Insert the battery into place ...

Page 98: ...intenance 90 5 Align the tabs of the battery cover with the slots on the battery cavity 6 Press down on the battery lid to snap it securely into place Safely dispose of the old battery as described in Battery care page 97 ...

Page 99: ... Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation To comply with FCC radiation exposure requirements use of this device for body worn operational configurations is limited to accessories tested and approved by Globalstar Other accessorie...

Page 100: ...ant scientific literature For example over 120 scientists engineers and physicians from universities government health agencies and industry reviewed the available body of research to develop the ANSI Standard C95 1 The SAR limit for the United States and Canada is set by the FCC at 1 6 mW g averaged over one gram volume limit The standard incorporates a substantial margin of safety to give additi...

Page 101: ...found under the Display Grant section fcc gov oet fccid after searching on FCC ID J9CGSK2UT More information on SAR can be found on the Cellular Telecommunications and Internet Association CTIA web site wow com com Tests were also performed as required by the EU for each model The highest SAR value for this model phone when used at the ear is 0 013 mW g and when worn on the body is 0 345 mW g at 1...

Page 102: ...h the antenna unnecessarily when the phone is in use Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed Driving In the areas where you drive always obey the local laws and regulations on the use of wireless telephones If using your phone while driving please Give full attention to driving driving safely is your first respo...

Page 103: ...e is turned on Do not carry the phone in a breast pocket Use the ear opposite the pacemaker to minimize the potential for interference If you have any reason to suspect that interference is taking place turn your phone off immediately Hearing aids Some digital wireless phones may interfere with some hearing aids In the event of such interference you may want to consult your service provider Other ...

Page 104: ...ns turn your phone off when in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions Potentially explosive atmospheres Turn your phone off when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive at...

Page 105: ...ed suddenly and result in potential injury Do not overheat the battery by leaving it on a heater or in the sun Do not dispose of the battery in a trash compactor or incinerator Use only charging accessories approved by SPOT or Globalstar and discontinue use of the battery if it becomes damaged Other safety issues In order to avoid the potential for confusing the phone as a weapon the phone feature...

Page 106: ...Safety Information 98 ...

Page 107: ...ailable at all times AC wall charger The North American version AC wall chargers supply power to the phone and fast charge the battery while it is attached to the phone Chargers operate at 110V and 220V Car power adapter vehicle charger The car power adapter vehicle charger supports North American vehicles Plug the adapter into your vehicle s charger to supply power to the phone with or without th...

Page 108: ...receive email use Telnet or FTP or browse the Internet Hands free operation The Globalstar Installation Kit works with SPOT Global Phone includes a hands free component that adapts your phone for hands free operation in your vehicle For more information see the GIK 1700 Globalstar Installation Kit documentation Caution Allow only authorized personnel to install or service the kit Faulty installati...

Page 109: ...more than one second Check the battery installation Recharge or replace the battery Charging the battery Install only SPOT batteries Check that the battery contacts are clean and dry Check the charger connection If the battery does not charge at first remove the charger plug from the phone wait ten seconds and then reinsert the plug Check the battery temperature If it is too warm allow it to cool ...

Page 110: ...rature If temperatures are too warm or too cold battery life is decreased Making calls Rotate and fully extend the antenna Ensure that the antenna has a clear view of the sky Check the signal strength indicator If Calling is Restricted displays check the Restrict Phone setting under the Security menu see Restricting the phone page 55 Remove all service providers from the Prohibited List see Erasin...

Page 111: ...Prohibited List see Erasing a Provider from the Prohibited List page 83 Losing calls Ensure that your antenna is pointing straight up when placed next to your head and when using the keypad or viewing the screen Ensure that the antenna has a clear view of the sky Rotate and fully extend the antenna Check the signal strength indicator Remembering your lock code Contact your service provider for the...

Page 112: ...Troubleshooting 104 ...

Page 113: ...ife 65 guidelines 86 increase life 64 low charge 87 removal 88 replacement 89 turning off low charge alert 88 typical performance 85 C call history accessing 34 call a number 36 call types 33 date time 35 duration 36 erasing 56 prepend numbers 36 save number 36 view number 36 viewing details 35 call in progress indicator 10 call info menu 49 all calls 51 home calls 50 last call 49 recent calls 50 ...

Page 114: ...dicator 11 end key 22 ending calls 6 entering hyphens 66 67 letters 23 numbers 15 pauses 25 priority numbers 55 punctuation 24 spaces 24 erasing all phone book entries 56 all SMS messages 57 call history list 56 phone book entries 29 F fade alert 71 features menu 45 key guard 45 scratchpad 46 finding phone book entries 27 force service provider selection 83 H hands free operation 100 hard pauses 2...

Page 115: ...r 11 locking messages 42 locking phone 54 M main menu 21 medical devices 95 memory 41 42 text message 41 menu call history 33 call info 49 features 45 messages 37 my numbers 84 phone book 23 preferences 59 security 53 system 77 menu selection indicator 11 messages 37 alerts 37 call back numbers 40 calling voice mail system 39 erasing text 41 locking 42 reading 37 storing 41 text 39 40 unlocking 42...

Page 116: ...ve mode 14 preferences time zone 67 preferences menu 59 alerts 70 calling 72 color scheme 70 display 64 language 70 sounds 59 preferred list 80 adding 81 deleting 82 editing 82 reordering 82 viewing 81 prepend 31 priority numbers 55 prohibited list 80 adding 81 erasing 83 viewing 81 R radio frequency 92 recent calls 50 redialing calls 17 registering phone 79 removing battery 88 reordering preferre...

Page 117: ...d 55 unlock phone 55 sending tones 30 call history 36 manually 31 phone book 31 scratchpad 46 service alert 71 72 service provider accessing information 83 force selection 83 lists 80 select 79 show time 67 signal strength indicator 10 silence ringer 61 SMART KEYS 2 9 SMS messages about 37 erasing entries 57 software version 79 sort order 65 sound 59 speed dialing 32 standby mode 13 14 standby tim...

Page 118: ...ding manually 31 turning phone on and off 13 U undo counter 52 unlocked message indicator 11 unlocking messages 42 unlocking phone 55 V vehicle charger 99 version 79 voice mail 39 voice mail notifications 38 voice message indicator 10 voice messages 38 volume buttons 8 W wall charger 99 ...

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