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FREQUENTLY ASKED QUESTIONS
Is the static stimulation safe for my dog?
While Continuous or Momentary static stimulation may be unpleasant,
it is harmless to your dog. Electronic training devices require interaction
and training from the owner to achieve desired results.
How old does a dog have to be before using
this remote trainer?
Age is not as important as your dog’s developmental ability to learn. Your
dog should be able to learn basic obedience commands such as “Sit” or
“Stay.” The Collar Receiver may be too large for dogs under 8 pounds.
Once my dog is trained and has been
obeying my commands, will my dog have to
continue to wear the Collar Receiver?
Your dog may need to wear the Collar Receiver from time to time for
reinforcement. Also, many hunters keep the Collar Receiver on their dogs
while hunting for maximum control because they possess a high drive
and experience many distractions while in the field.
Is the Collar Receiver waterproof?
Yes. If the rechargeable battery pack ever needs to be replaced, make
sure the o-ring and o-ring groove are free from dirt and debris.
Can my Collar Receiver be used around salt
water?
If the Collar Receiver is used in or around salt water, the Collar Receiver
should be rinsed with fresh water following each use.
Can I use this remote trainer with more than
one dog?
Yes, your remote trainer is expandable to a maximum of 3 dogs.
SportDOG
®
Add-A-Dog
®
Collar Receivers must be purchased. Please refer
to STEP 7 for a list of compatible Collar Receivers.
Can I use this remote trainer on aggressive
dogs?
We do not recommend any of our products to be used on aggressive
dogs. We recommend you contact your local veterinarian or professional
trainer if you believe your dog might be aggressive.
Will I get the exact range claimed with this
remote trainer?
The range you get with your remote trainer will vary according to terrain,
weather, vegetation, as well as transmission from other radio devices.
To get the maximum amount of range, please refer to “How the System
Works” section of this guide.
How long can I continuously deliver static
stimulation to my dog?
The maximum amount of time you can press the Continuous Static
Stimulation Button and deliver static stimulation to your dog
continuously is 10 seconds. After 10 seconds, the Remote Transmitter
will “time-out,” and the Continuous Static Stimulation Button must be
released and pressed again.
What do I do if my dog’s neck becomes red
and irritated?
This condition is due to the Contact Points irritating the skin. Discontinue
use of the Collar Receiver for a few days. If the condition persists beyond
48 hours, see your veterinarian. Once the skin returns to normal, resume
use, and monitor the skin condition closely. Avoid leaving the collar on
your dog for more than 12 hours per day.
The Intensity Dial seems difficult to rotate.
Is this normal?
Yes. This prevents accidental changes in intensity and encourages an
optimal waterproof seal. The knob will “break in” and be slightly easier to
turn as you use it.
Can I attach a leash to this remote trainer?
DO NOT attach a leash to your remote trainer. You may put a separate
non-metallic collar on your dog’s neck and attach a leash. Be sure the
extra collar does not interfere with the Contact Points.
My Remote Transmitter is sending a
signal to more than one Collar Receiver
unintentionally, what should I do?
In the rare event this occurs, you can change your Remote Transmitter’s
ID Code (see STEP 8).
