www.spheros.us
Spheros North America, Inc.
Purpose of this Warranty Manual
The purpose of this manual is to provide the customer with specific “how to proceed” instructions for product defects
within the products limited warranty period. This manual provides the policies and procedures to follow for a product
warranty claim and reimbursement.
Items that ARE COVERED under this warranty
Spheros covers the following items and procedures:
• Testing & Diagnosis as described in the flat rate labor time guide on page 8.
• External items and accessories supplied by Spheros including:
Timers, Electrical Harness, Thermostats, Temperature Limiters, Relays, Control Switches, Fuel Line Connection Fittings and
Fasteners, Ignition Coils (DBW and Thermo), Coolant Pumps.
• Internal items including:
Burner Head, Intermediate Housing, Air Adjustment Ring, Drive Motor, Motor Support Plate, Fan Rotor, Coupling (Clutch),
Fuel Pump, Fuel Solenoid, Fuel Pressure Control Valve, Safety Thermostat, Nozzle Preheating Assembly, Electronic Ignition
Unit, Ignition Electrodes, Electronic Control Unit, Electrical Harnesses, Strain Reliefs, Flame Detection Photocell, Photo
Disk, Combustion Chamber, Heat Exchanger, Shaft or Bearing Assembly (DBW Series), miscellaneous hardware where
required for the replacement of parts covered under warranty.
Items that ARE NOT COVERED under this warranty
• Heater, replacement parts and accessories no longer within the warranty period.
• Normal wear of service parts.
• Removal and replacement of heater.
• Damage to product in transit. All claims must be filed with carrier.
• Improper installation, not in accordance with, supplied installation instructions or approved OEM applications.
• Deterioration due to normal wear, corrosion, abuse, damage, accident, improper storage or operation.
• Modification of product by alteration, use of non-genuine parts or repaired by unauthorized service center or personnel.
• Diagnosis time for heater inter-lock / lock-out mode reset.
• Filters, Fuel Nozzles, Fuel Lines, Fuel line couplers, Clamps (Fuel / Coolant), Coolant hoses, Illumination Bulbs, Overheat
Fuses, Intake and Exhaust tubing, Coolant (Including additives)
• Opened or altered electrical parts (not sealed in original box).
• Damage to electrical parts caused by wrong voltage or reversed polarity.
• Damage caused by improper fuel. Please reference the product related installation manual for proper fuel usage.
Owner Responsibilities
The intent of the Spheros warranty is to protect the original product owner from product defects and provide free repair and
replacement of defective parts in the manner provided herein. During the warranty period the exclusive remedy will be for
Spheros, at their discretion, to repair or replace those parts which are demonstrated to be defective in material or
workmanship.
1. Service heater at the start of each season. While such maintenance may be performed by any company, improper or
incorrectly performed maintenance or repair voids the warranty. Parts including fuel nozzles, filters and overheat fuses
are not covered under warranty.
2. A product serial number is required for all warranty claims for heaters, pumps and accessories.
This warranty gives the product owner specific legal rights and may also have other rights which vary by State or Province.
Warranty Registration
The Spheros North America, Inc. warranty is effective on the date of vehicle registration for Original equipment installation
(OE). This warranty period may not exceed twenty seven (27) months from the original date of sale by Spheros.
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Summary of Contents for DBW 230
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