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SPHEROS NORTH AMERICA 
LIMITED  NON-TRANSFERABLE WARRANTY 

Spheros North  America,  Inc. (hereinafter referred to  as Spheros)  warrants  their  products against defects in material  and 
workmanship for twenty  four (24) months effective on the date of vehicle registration  for Original equipment installation 
(OE).  This warranty  period  may not  exceed  twenty  seven  (27) months  from  the  original  date  of  sale by Spheros.  This 
warranty period may be superseded by a contractual agreement. 

Replacement parts are covered for  six (6) months or the remainder of the original  warranty  period, whichever is longer. 
Replacement heaters are considered a “Replacement Part”. 

The intent  of the Spheros warranty  is to protect the original end-user of Spheros products from  such defects and provide 
free repair and replacement of defective parts in the manner provided herein. During the warranty  period the exclusive 
remedy will  be for Spheros, at their  discretion, to repair or replace those parts which are demonstrated to be defective in 
material or workmanship. 

Information  concerning all  warranties  may be obtained  by calling  (734) 218-7350 ext 103 or 112. Toll free (888)  960-
4849. 

Owner’s Responsibilities: 

Service  heater  at  the  start  of  each season. While  such maintenance  may be performed  by any company, improper  or 
incorrectly performed maintenance or repair voids this warranty. Service parts including fuel nozzles, filters and overheat 
fuses are not covered under warranty. 

Warranty Limitations: 

Spheros specifically  excludes and limits  from warranty the following: 

– Normal wear of service parts: (fuel nozzles, filters and overheat fuses are not covered).

– Removal and replacement of heater.

– Damage to product in transit. All claims must be filed with  carrier.

– Improper installation,  which is not in accordance with  valid, supplied installation  instructions or approved OEM

applications.

– Deterioration due to normal wear, corrosion, improper storage or operating conditions.

– Use of non-genuine parts or repair by unauthorized personnel.

– Economic loss for expenses related to travel, vehicle disability, personal injury or other incidental or consequential

damages arising from any breach of this expressed warranty.

THIS WARRANTY  SHALL NOT  APPLY IF PRODUCT: (a)  IS MODIFIED  OR TAMPERED WITH;  (b) IS DAMAGED   BY NEGLIGENCE, 
ACCIDENT,  UNREASONABLE  USE, OR BY OTHER CAUSES UNRELATED  TO DEFECTIVE MATERIALS  OR WORKMANSHIP;  OR (c) 
HAS  HAD  THE SERIAL NUMBER  ALTERED, DEFACED OR REMOVED. 

THE WARRANTY  DOES NOT  APPLY TO LOSS OF THE VEHICLE OR EQUIPMENT, LOSS OF TIMES,  TOWING, TELEPHONE, TRAVEL 
LODGING, LOSS OF REVENUES,  OR COST OF A REPLACEMENT VEHICLE. 

THIS WARRANTY  IS NON-TRANSFERABLE. 

ANY  APPLICABLE IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  AND  FITNESS FOR A PARTICULAR 
PURPOSE,  ARE  HEREBY  LIMITED I N   DURATION  TO THE  WARRANTY P E R I O D  DESCRIBED ABOVE.  IN  NO EVENT  SHALL 
SPHEROS BE LIABLE  FOR CONSEQUENTIAL  OR INCIDENTAL  DAMAGES  RESULTING FROM  THE BREACH OF ANY  IMPLIED  OR 
EXPRESS  WARRANTIES.   SOME  STATES DO NOT  ALLOW  LIMITATIONS  ON HOW LONG  AN IMPLIED  WARRANTY   LAST OR 
EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES,  SO THE ABOVE LIMITATIONS  MAY  NOT APPLY TO YOU. 

This warranty  gives you specific legal rights. You may also have other rights which vary from state to state or province to 
province. This warranty  is only valid in the United States and Canada. 

Spheros North America,  Inc.  reserves the right  to change this documentation anytime without  notification. 

Spheros North America, Inc. 

www.spheros.com 

Summary of Contents for DBW 230

Page 1: ...rs Water Pumps Revision 05 2016 Doc P N 100 000 32B Warranty Manual Thermo 230 Thermo 300 Thermo 350 DBW 230 DBW 300 DBW 350 GBW 300 LGW 300 NGW 300 U4814 Aquavent 5000 U4855 Aquavent 6000C U4856 Aqua...

Page 2: ...bilities 4 Warranty Registration 4 Performing Warranty Work 5 Return Material Authorization RMA 5 Claim Reimbursement 5 Flat Rate Labor Guide 5 Repair Procedure and Performance 5 Testing and Diagnosis...

Page 3: ...replacement of heater Damage to product in transit All claims must be filed with carrier Improper installation which is not in accordance with valid supplied installation instructions or approved OEM...

Page 4: ...plications Deterioration due to normal wear corrosion abuse damage accident improper storage or operation Modification of product by alteration use of non genuine parts or repaired by unauthorized ser...

Page 5: ...oduct Spheros will provide the customer with an RMA number and shipping instructions Depending on the reason for return there may be a 20 re stocking fee The RMA number must be prominently displayed o...

Page 6: ...diagnostics and functional tests on all Spheros Thermo series heaters except the DBW series 160 230 300 350 and 470 A separate tester can be obtained for DBW series heaters Spheros Thermo Test and Ad...

Page 7: ...Adjustment Ring Replace 15 Fuel Pump Replace 15 Fuel Solenoid Replace 15 Fuel Pressure Control Valve Replace 30 Safety Thermostat Replace 15 Nozzle Preheating Assembly Replace 15 Ignition Electrodes...

Page 8: ......

Page 9: ...one 1 month of receipt 5 Defective parts must be identified with the Spheros issued RMA number and returned to Spheros before a warranty claim can be approved for reimbursement IMPORTANT NOTICE Sphero...

Page 10: ...ails Contact Person Phone Defect Complaint Description Attach error report from Thermo test tool is claim is under heater category Product condition New Zero Mile Used Mileage_____________ Only for he...

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