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803235

© Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT

Troubleshooting

Try these troubleshooting tips before making a service call. You may save time and money!

Washer Symptom

Possible Cause / Solution

Won’t Fill

Make sure power cord is plugged all the way into the electrical outlet. 

Make sure hot and cold water faucets are turned on.

Make sure that the fill hoses are not kinked or twisted.

Turn the start knob to the right to start washer.

Make sure that the controls are properly set.

Make sure that the loading door is closed tightly.

Check the house fuse or circuit breaker.

Clean the screens in the water mixing valve and the filter screens located at the faucet end 
of the fill hoses. (Owner is responsible for service calls regarding cleaning of the screens.)

Won’t Start

Make sure loading door is closed tightly.

Turn the start knob to the right to start washer.

Make sure power cord is plugged all the way into the electrical outlet. 

Make sure cycle selector knob is not set to the OFF position.

Check the house fuse or circuit breaker

Make sure door latch is properly adjusted relative to door lock.

Won’t Spin/Tumble

Make sure loading door is closed tightly.

Turn the start knob to the right to start washer.

Make sure power cord is plugged all the way into the electrical outlet. 

Make sure controls are properly set.

Check the house fuse or circuit breaker.

Broken drive belt. Call the service person.

Foreign object trap in pump may be clogged. Clean the trap. Refer to 

Maintenance

 section.

Stops/Pauses During Cycle

Pauses are part of the washer’s normal operation.

Wash load may be unbalanced. Washer will stop and then restart spin automatically. If the 
washer is severely unbalanced, turn cycle selector knob to OFF and redistribute the load.

Check the house fuse or circuit breaker.

Won’t Drain

Make sure drain hose is not kinked or twisted.

Make sure drain hose is not clogged.

Make sure drain receptacle is not clogged.

Refer to the Installation Instructions to make sure that the drain hose has been properly 
installed.

Foreign object trap in pump may be clogged. Clean the trap. Refer to 

Maintenance

 section.

Water Leaks

Check that fill hoses are properly installed on the faucets and the washer’s water mixing 
valve. 

Check the condition of the fill hoses. Replace fill hoses every five years.

Check the condition of the rubber door gasket for tears or holes.

Make sure drain receptacle is not clogged.

Check house plumbing.

Laundry load may be oversudsing or overloaded. Make sure you are using low-sudsing, high 
efficiency (HE) detergent and proper load sizes.

Make sure outside perimeter of the door glass where seal contacts glass is clean.

continued

Summary of Contents for 803235R2

Page 1: ...washer Inside Safety Information 3 Operation 6 Clothing Care 18 Maintenance 20 Troubleshooting 23 Part No 803235R2 June 2011 www speedqueen com Para bajarunacopiadeestasinstruccionesen espa ol visite...

Page 2: ...dry Systems LLC DO NOT COPY or TRANSMIT For your safety and to reduce the risk of fire or an explosion do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any...

Page 3: ...s for the proper grounding of the washer 3 Do notwasharticlesthathavebeenpreviously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substa...

Page 4: ...e attempting any service Disconnect the power cord by grasping the plug not the cord 15 Install the washer according to the Installation Instructions All connections for water drain electrical power a...

Page 5: ...any safety devices 30 Failure to install maintain and or operate this machine according to the manufacturer s instructions may result in conditions which can produce bodily injury and or property dama...

Page 6: ...ort Items Different items use different wash cycles and temperatures Always follow the manufacturer s care label Proper sorting is easy if you follow a few guidelines 1 Sort by Color Separate items in...

Page 7: ...should be added to even the load Smaller loads can create an unbalanced condition and cause premature wear on the washer Do not hesitate to fill the entire inner drum of the washer The load will comp...

Page 8: ...ing a few guidelines 1 Heating water accounts for the greatest energy expense when washing Save on heating water by using warm or cold washes as well as cold rinses 2 Wash full loads but do not overlo...

Page 9: ...l spin starts with a medium spin and finishes with a high spin Delicates Bulky Cycle Wash delicate items usually washed by hand on this cycle The cycle includes a wash tumble and two rinses with an op...

Page 10: ...dd low sudsing high efficiency HE detergent fabric softener and bleach to the dispenser drawer Refer to section on Using Your Dispenser Drawer Follow instructions on detergent package for amount to us...

Page 11: ...f the rinse is desired turn the knob to ON When the extra rinse is not wanted OFF should be selected 7 Select the cycle according to the type of fabric being washed Use the indented line on the cycle...

Page 12: ...rinse if desired 5 Press and hold the START button for two seconds To change the cycle after the first wash is complete NOTE This should only be done if the speed of the final extract is incorrect for...

Page 13: ...h load is in the final spin of the cycle Out of Balance Load If at the end of the cycle the load is dripping wet the washer has limited the spin speed This is to prevent damage to the unit if there is...

Page 14: ...e Spin Rinse Fill Tumble Cold Spin Pulse Spin Extra Rinse Optional Fill Tumble Cold Spin Pulse Spin Final Rinse Fill Tumble Warm or Cold Spin Pulse Spin Spin Medium Spin 650 rpm Final Spin High Spin 1...

Page 15: ...Pulse Spin Spin Medium Spin 650 rpm Final Spin High Spin 1000 rpm Fluff Tumble NOTE The Rinse setting will give a cold rinse when the optional Extra Rinse is selected Sounds Cause Accelerating This so...

Page 16: ...o reduce oversudsing and maximize cleaning results Look for the HE logo or high efficiency on the detergent s label NOTE If using non HE detergent avoid oversudsing by using only 1 2 of the detergent...

Page 17: ...ly diluted Follow bleach manufacturer s label for proper use Carefully close dispenser door Do not allow bleach to spill into other compartments Fabric Softener Compartment The fabric softener compart...

Page 18: ...bottom end of t shirts etc If this portion is white and center is yellow the fabric contains unremoved soil Use sufficient detergent and a hot wash Chlorine bleach or powered bleach may be needed Clo...

Page 19: ...ling Improper Sorting Heavy items like towels should not be washed with light items like nightgowns Improper Cycle Make sure cycle selected is appropriate for type of clothes Improper Temperature Usin...

Page 20: ...dow can be cleaned with household window cleaner Running an occasional rinse cycle with bleach will help to avoid a musty smell in the wash drum Cleaning Glass Sealing Area In order to assure that the...

Page 21: ...the motor mount Attach the brace with the five bolts and washers Refer to the illustration below Reinstall front access panel Refer to the INSTALLATION INSTRUCTIONS for proper procedures whenever the...

Page 22: ...ntrol panel knobs 1 Pull knob off control panel 2 Remove and save screws from back side of knob 3 Pull off red rear piece from knob 4 Place desired color insert on top of rear piece over the two pegs...

Page 23: ...ke sure power cord is plugged all the way into the electrical outlet Make sure controls are properly set Check the house fuse or circuit breaker Broken drive belt Call the service person Foreign objec...

Page 24: ...re rubber feet are installed on all four leveling legs Try placing the washer near a corner of the room or near an external structural support wall Is Noisy Make sure washer is level Uneven leveling c...

Page 25: ...er____________________________ When contacting us about your washer PLEASE GIVE THE MODEL AND SERIAL NUMBERS The model and serial numbers are located on the nameplate The nameplate will be in the loca...

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