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PN: 1725-36122-001_N.doc

Site Certification

The Polycom field service engineer should not leave the site before

contacting Polycom to perform remote install verification.
The field service engineer should contact a Polycom engineer on the

technical support line at 800-775-5330. The hours of operation are 6

a.m. to 6 p.m. Mountain time, Monday through Friday.
Before leaving the installation site, the field service engineer must

complete the following items:



From the Operator’s Console, copy the PCS.CFG file to diskette.

From the Operator’s Console, press F1 (Supervisor State Display)

then select

Dump Config to PCS.CFG

. See SpectraLink 6300 MCU:

Operator’s Console Chapter 5, section Dump Config to Disk for more

information.



Give the system administrator a map of the system showing the

final Base Station locations.



Perform end-user training.



Perform administrative training and get a signature on the

acceptance document. This document confirms that the

installation has been correctly carried out, that the coverage area is

correct, and that the client’s personnel have been trained.

The installation is not complete until all certification steps have been

performed. SpectraLink 6000 Wireless Telephones should not be

handed out until the site has been certified.

Summary of Contents for JPI300

Page 1: ...March 2012 Edition 1725 36122 001 Version N SpectraLink 6300 MCU Installation SpectraLink 6000 System ...

Page 2: ...her notices Every effort has been made to ensure that the information in this document is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom Inc Notice Polycom Inc has prepared this document for use by Polycom personnel and customers The drawings and spec...

Page 3: ...ted Documents SpectraLink 6300 MCU Facility Preparation 1725 36121 001 SpectraLink 6300 MCU Maintenance and Diagnostics 1725 36123 001 SpectraLink 6300 MCU OAI Installation and Configuration 1725 36124 001 SpectraLink 6300 MCU Operator s Console 1725 36125 001 SpectraLink 6300 MCU T1 Remote Module Installation 1725 36126 001 Installing the Outdoor Base Station 1725 36127 001 Available at http www ...

Page 4: ...ugh Friday 6 a m to 6 p m Mountain time For Technical Support technicalsupport polycom com For Knowledge Base http www polycom com usa en support voice voice html For Return Material Authorization rmacoordinator polycom com Icons and Conventions This manual uses the following icons and conventions Caution Follow these instructions carefully to avoid danger Note these instructions carefully Label T...

Page 5: ... System Description 11 3 SpectraLink 6000 System Components 13 The Master Control Unit 13 Base Stations 16 SpectraLink 6000 Wireless Telephones 17 Operator s Console 18 SpectraLink OAI Gateway 18 4 Site Preparation 19 Required Materials Provided by Customer 20 Prepare Location for Shelves 22 Prepare Power for Shelves 26 Run Cables to Base Station Locations 26 Terminate Cables at Base Station Locat...

Page 6: ...Connect Power to Shelves 42 Install Cards 44 Connect the Intershelf Junction Panel 47 Connect Demarc Block RJ 21Cables to Interface Module 48 6 Install Base Stations 49 Mount Base Stations on Dropped Tile Ceilings 49 Mount Base Stations on Finished Ceilings 50 Install Outdoor Base Stations 51 Power Up and Check Diagnostics 52 7 System Initialization 53 8 Test System 55 Voice test each Base Station...

Page 7: ...Contents PN 1725 36122 001_N doc 7 Base Station Location Worksheet 61 Extension Assignments Worksheet 62 Customer Acceptance Form 63 11 Safety Notices 65 12 Index 67 ...

Page 8: ......

Page 9: ...tion 2 Installing the SpectraLink system Done by Polycom or one of our certified distributors 3 Programming the customer s telephone system to work with the SpectraLink system Usually done by the customer s system administrator or technician Please refer to the LinkPlus Interface Guide for instructions on programming the telephone system at the local site Because these major steps require some par...

Page 10: ...se Stations Prepare and install demarc blocks Program Telephone System ports Connect cables from Base Stations and phone lines to demarc blocks Wire demarc blocks for Interface Modules Install Shelves and Interface Modules Survey site and check components Install shelves Install junction panel Connect power to shelves Install cards in shelves Connect junction panel Connect demarc blocks to Interfa...

Page 11: ...ity to accommodate on premise roaming As a handset user moves within the coverage area the call is seamlessly passed between cells The SpectraLink 6300 MCU supports up to 3 200 users and millions of square feet of coverage resulting in a scalable enterprise wide wireless voice solution For simplicity this manual refers to the existing wired phone system whether an on premises PBX or Telco provided...

Page 12: ...SpectraLink 6300 MCU Facility Preparation PN 1725 36122 001_N doc 12 SpectraLink 6000 System ...

Page 13: ...at all switch features such as call party name display and multiple line appearances are preserved for the end user The MCU provides connectivity from the telephone switch to the wireless system components Telephony ports for each handset are commissioned from the telephone switch Base Stations which provide the wireless link to the handsets are wired directly to the MCU The SpectraLink 6000 Syste...

Page 14: ... 1725 36122 001_N doc 14 handsets to the system Up to 20 shelves can be connected together to maximize the system capacity The following diagram illustrates a sample star topology for the SpectraLink 6000 System SpectraLink 6300 MCU Star Topology ...

Page 15: ...or multiple purposes including local administration remote administration and diagnostics via modem OAI applications and call detail recording One standard 10 base T Ethernet port is also provided for future use Expansion Shelf CSC300 CSO300 An Expansion Shelf Controller CSC300 resides in slot 2 of each expansion shelf The Expansion Shelf Controller manages intra shelf traffic and communicates wit...

Page 16: ...nel physically connects the network converting RJ 21 connections from the System Controller to the RJ 45 connection on the Shelf Controller Base Stations Radio Base Stations or cells provide the communication channel between the MCU and the handsets The Base Station and handset use digital spread spectrum radio transmission in the 902 928 MHz frequency band Each Base Station supports multiple user...

Page 17: ... and ergonomically designed the handset is comfortable and easy to use The monolithic design of the handset with no moving parts will withstand a physically demanding work environment The handset s alphanumeric display supports messaging from either the telephone switching equipment or an external data application The handset provides up to four hours of talk time and 80 hours of standby between b...

Page 18: ...nes simultaneously Operator s Console The system uses a proprietary software program for administration and maintenance The software is loaded to the Operator s Console an IBM compatible personal computer located close to the SpectraLink 6300 MCU The PC is used to register each handset and Base Station enter user information monitor system operations and initiate remote diagnostics SpectraLink OAI...

Page 19: ...ing is terminated with RJ 45 crimp on plugs at the designated Base Station locations Refer to Chapter 4 section Terminate Cables at Base Station Locations for more information The Base Station wire is terminated at the appropriate cross connect demarc blocks Refer to Chapter 4 section Connect Cables from Base Stations and Phone Lines to Demarc Blocks The analog or digital phone extensions from the...

Page 20: ...d by the rack requirements typically 10 32 or 1 4 20 For multi shelf systems four 1 75 8 panhead wood screws are required to secure the Intershelf Junction Panel to the backboard along with standoffs at least 1 5 long with 1 4 inside diameter Power and Conduit 48V Power Source and conduit for connection either 1 2 BX metallic or NMX conduit Three 8 insulated rings for use with 14 AWG wire are requ...

Page 21: ...ften also the company s telephone system administrator This person should know the location of the company s current telephone equipment have access to the telephone room know the telephone system s feature codes and should be present for the installation If there is not currently a person carrying out such duties someone must be designated as system administrator The system administrator s tasks ...

Page 22: ...epare Location for Shelves Polycom recommends an operational temperature range of 0º 40º C 31º 104º F Optimal temperature is 20º C 68º F Humidity recommendation is 20 80 non condensing The MCU composed of up to 20 shelves and one Intershelf Junction Panel is usually installed in or near the telephone equipment room If this is not possible the MCU can be located anywhere that the telephone system l...

Page 23: ...0 must be mounted to allow connection of the shelf to the JPI300 using 12 feet or less of cabling Space for the 48V power supply connections Power supply conduit requires clearance of 1 5 on the rear or side of the shelves Maximum loop length specifications of the telephone system Maximum wire distance from the MCU to a Base Station 6 000 feet Cabling for the Interface Modules and Controller cards...

Page 24: ...6300 MCU Facility Preparation PN 1725 36122 001_N doc 24 of shelves to be mounted Follow the manufacturer s instructions to prepare the rack Be sure to leave 1 5 clearance at the rear of the racks for power conduit ...

Page 25: ...e number of shelves to be mounted Each fully loaded shelf weighs approximately 35 pounds Be sure to leave 1 5 clearance on the left side for power conduit Using the following drawing as a guide drill six pilot holes using a 1 8 drill bit Insert the six screws 10 panhead wood screws 5 8 long into the pilot holes and tighten them leaving approximately 1 8 to 1 4 gap from the wall Wall Mounting Dimen...

Page 26: ...30 amp circuit breaker must be present on the non grounded DC circuit conductor and the installer must ensure that means are provided for connection of the equipment to the DC source by permanent wiring methods and no disconnecting device is located in the grounded DC circuit conductor between the point of connection to the supply and the point of connection to the grounding electrode and equipmen...

Page 27: ...usually run from the MDF in the telephone equipment room to intermediate distribution frames IDFs spread throughout the facility Install new wire from the closest IDF to the Base Station Be sure no bridge taps multiples or Y connections are created or present Determine the amount of wire needed to connect the Base Station to the MCU by scaling from a floor plan or a sketch pacing measuring or esti...

Page 28: ...on does not exceed 6 000 cable feet The area above some suspended ceilings is used as an environmental air plenum The NEC requires that wire that is installed in plenums be rated for plenum installation Terminate Cables at Base Station Locations Terminate cable at the Base Station using an RJ 45 modular crimp on plug To avoid damage to the connectors or crimps be sure to run the wire to the Base S...

Page 29: ...e Type Interface Module Part Number Wire Pairs Blocks Analog POTS CPA316 1 1 Universal Comdial DEFINITY Meridian 1 Norstar Rolm CPU316 1 1 Four wire digital CPF316 2 2 Mitel DNIC CPM316 1 1 Panasonic CPP316 1 1 The CPU316 and CPM316 Interface Modules are intended only for connection to the isolated side of an on premise PBX These interfaces are intended to connect to digital PBX ports that provide...

Page 30: ...prefer to wire Base Stations to a separate demarc block in order to split out power pairs Two wire analog or digital interface The wiring diagram below shows the connections required for a two wire analog or digital interface The Interface Module can be a CPA316 CPU316 CPP316 or CPM316 Two wire Connections ...

Page 31: ... 31 Four wire digital interface The wiring diagram below shows the connections required for a four wire interface CPF316 Each Interface Module of this type requires two backboards which will be wired as indicated Four wire Digital Connections ...

Page 32: ...le can support 16 handsets and six Base Stations Consider the usage and traffic patterns at this site in determining the placement of lines and Base Stations on each Interface Module To obtain maximum calling capacity locate handsets and Base Stations which will be used by those telephones on the same shelf Interface Modules of different interface types may be mixed within a shelf However within a...

Page 33: ...and Extension Assignments Worksheet as needed Use the forms to track the Base Stations and handset port assignments connected to each Interface Module As the field service engineer punches down each Base Station or handset connection fill in the information on the form to identify the position of the Base Station or handset the building and floor number for example and a detailed description of th...

Page 34: ...Link 6300 MCU Facility Preparation PN 1725 36122 001_N doc 34 Two wire analog or digital demarc block The demarc block for the two wire analog or digital interface should be wired as follows Two wire Connector ...

Page 35: ...doc 35 Four wire digital demarc block The four wire digital interface future release requires two demarc blocks one to Connector A and one to Connector B on the Interface Module They should be wired as follows Four wire Digital Connector A ...

Page 36: ...SpectraLink 6300 MCU Facility Preparation PN 1725 36122 001_N doc 36 Four wire Digital Connector B ...

Page 37: ...lco cable with one male and one female RJ 21 connector The female connector is plugged into the right side of each cross connect block The male connector from each cable will be connected later to the front of the Interface Module Be sure to use only cables that are UL listed communications circuit accessories Only 24 of the 25 pairs are used in the Interface Module cable ...

Page 38: ......

Page 39: ...gram the existing telephone system If the work has not been completed the Polycom Field Service Engineer may leave the site and reschedule the installation when the items have been completed or corrected or may assist in preparing the site Check Components At the installation site unpack the system carefully verify that there is no shipping damage and store in a safe place As the field service eng...

Page 40: ...by an Intershelf Junction Panel Cables Two 12 foot RJ 45 cables with each Expansion Shelf Controller CSC300 Interface Modules The correct number and type of Interface Modules to connect the handsets and the Base Stations to the telephone system Interface Modules can support analog CPA316 Universal CPU316 Panasonic CPP316 four wire CPF316 or Mitel CPM316 interfaces Intershelf Junction Panel JPI300 ...

Page 41: ...hat may be damaged by electrostatic discharge Before handling any of the cards attach the grounding strap included in the Administration Kit to your wrist and attach the other end of the strap to ground Handle cards only by their edges Do not touch connector contact areas Do not lift cards by any of the components Do not lay cards down on their component sides When laying a card down place it comp...

Page 42: ... panel must be mounted with standoffs at least 1 5 long and 1 4 inside diameter Connect Power to Shelves Polycom recommends that a licensed electrician install the 48V DC power supply and connect power to the shelves When connecting the 48 V DC system to power note the following precautions A 30 amp circuit breaker must be present on the non grounded DC circuit conductor and the installer must ens...

Page 43: ...Select the point of entry side or rear for this installation and unplug the correct opening on each shelf to be installed For each shelf 1 Attach the conduit entry hardware condulet to the conduit 2 Pull the conduit through the hole Connect wire to terminals Connect the wire to the terminal strip and grounding stud as shown in the following illustration Position the wires to be flat against the ba...

Page 44: ...do not lay cards down on their component sides When laying a card down place it component side up on top of the anti static bag in which it was shipped Install System Controller Card CSC301 CSC306 CSC320 Slide the System Controller Card into slots 1 and 2 of the Primary Shelf until the card clicks into place Tighten the screws at the top and bottom of the card to secure it Install Interface Module...

Page 45: ...ollers CSC300 Slide the Expansion Shelf Controller Card into slot 2 of each shelf 2 through 20 until the card clicks into place Tighten the screws at the top and bottom of the card to secure it Slide the Interface Modules into slots 3 through 12 of each shelf 2 through 20 until the card clicks into place ...

Page 46: ...n PN 1725 36122 001_N doc 46 The shelf diagram below shows a fully loaded Expansion Shelf Any type of Interface Module can be installed in slots 3 through 12 Fully Loaded Expansion Shelf Do not install any card in slot 1 of expansion shelves ...

Page 47: ...n Panel JPI300 To connect the Intershelf Junction Panel 1 Connect a five foot RJ 21 cable from the CSC306 or CSC320 System Controller Card to the corresponding connection on the JPI300 2 Connect two 12 foot RJ 45 cables from the Expansion Shelf Controllers CSC300 to the corresponding shelf on the JPI300 Be sure the RJ 45 cable in Connector A on the Shelf Controller goes to the A Connector on the J...

Page 48: ...t the male RJ 21 connector from the appropriate demarcation block to the designated RJ 21 connector A or B on each Interface Module Secure the cables using the keeper Dress the cables by wire wrapping the cable at the rear of the shelf Do not connect these cables to the system controller or the system controller will be damaged ...

Page 49: ... on Dropped Tile Ceilings A ceiling clip and plastic bolt are supplied to install Base Stations on the drop ceiling rails T bars used to support acoustical tile The plastic bolt screws into the top of the Base Station then snaps into the ceiling clip which has been attached to the rails that hold the acoustical tile The fastener is designed for use on 15 16 wide rails 1 Attach the metal fastener t...

Page 50: ...d green sequence refer to SpectraLink 6300 MCU Maintenance and Diagnostics Mount Base Stations on Finished Ceilings If this site does not have a dropped tile ceiling the Base Station can be mounted to a finished ceiling or wall with a 4 to 5 long 1 4 20 TPI plastic or nylon screw or bolt such as a lag screw The customer s wire contractor is responsible for this installation 1 Drill two holes appro...

Page 51: ...e Stations If the wiring for a Base Station exits a building whether to reach an outdoor Base Station location or to reach a Base Station in another building it should be equipped with primary protection according to the NEC and or local codes If the cabling between the MCU and the telephone system or to the Base Station leaves the building consult the telephone system manual the National Electric...

Page 52: ...sure Power Up and Check Diagnostics Turn the power switch in the upper left of the Primary and Expansion Shelves on After a slight delay the lights on the cards will cycle through diagnostic tests After testing completes lamp 1 should flash green indicating that the card is running If the Alarm light is red there is a problem with the system Refer to SpectraLink 6300 MCU Maintenance and Diagnostic...

Page 53: ...al modem should also be connected to a dedicated phone line to provide remote access 2 Load the administration software Chk3000 and run the software 3 Configure all system parameters 4 Register all handsets 5 Register all Base Stations 6 Program macros on systems with analog interface 7 Program handset features on the PBX If the system is connected to the telephone system via analog lines refer to...

Page 54: ......

Page 55: ... tone The Base Station s LED should flash green Verify proper registration and operation of each handset by performing the following test 1 Press the START key on each handset The extension number should clear and you should hear dial tone On some digital systems depending on how the telephone system is programmed you may have to select a line to get dial tone 2 Place a call to each handset to ver...

Page 56: ...Base Stations are too close one Base Station will be disabled locked out and an alarm will be activated unless the Base Station in question has been designated as an isolated Base Station Base Stations with diagnostic listen values of less than 40 dbm are close to being locked out If the Base Station is only a few dbm away from locking out it should be repositioned to get a lower signal strength t...

Page 57: ...Operator s Console press F1 Supervisor State Display then select Dump Config to PCS CFG See SpectraLink 6300 MCU Operator s Console Chapter 5 section Dump Config to Disk for more information Give the system administrator a map of the system showing the final Base Station locations Perform end user training Perform administrative training and get a signature on the acceptance document This document...

Page 58: ......

Page 59: ...time installing the system Because of the additional cost incurred by Polycom in executing either option the customer will be billed for the additional time at the standard hourly rate plus expenses Please be sure the following items are completed MCU location prepared Typically the MCU is installed in the telephone equipment room This location must have sufficient rack or backboard space and powe...

Page 60: ...le PC is available to serve as the Operator s Console for system administration A system administrator is designated for the SpectraLink system This person should be present for the installation The Polycom field service engineer will provide system training to the system administrator on the day following the installation Signature _______________________________________ Date ____________________...

Page 61: ... 5 5 Base Station 6 6 Shelf Number ________ Interface Module ________ Base Station Location e g building floor detailed description Interface Module Circuit Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 Base Station 5 5 Base Station 6 6 Shelf Number ________ Interface Module ________ Base Station Location e g building floor detailed description Interface Module Circuit Base S...

Page 62: ...lf _______ Interface Module _______ Handset Ext Name Interface Module Circuit Comment Handset Serial Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 11 11 Handset 12 12 Handset 13 13 Handset 14 14 Handset 15 15 Handset 16 16 ...

Page 63: ...ompleted on _______________________________ 200___ A complete installation includes but is not limited to the following items 1 The Master Control Unit MCU was installed 2 All the Base Stations were installed 3 Conversation was verified on all Base Stations 4 Conversation was verified on all Wireless Telephones 5 Hand off was verified on all Base Stations 6 Coverage was confirmed for the areas spe...

Page 64: ...lation of the SpectraLink system because Customer Signature __________________________________________________________________ Date _______________________________________________________________________________ Customer Name Printed _____________________________________________________________ Field Service Engineer Signature _______________________________________________________ Date __________...

Page 65: ...pment Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines If wiring for a Base Station exits a building whe...

Page 66: ......

Page 67: ...r Support Hotline 4 D Demarcation blocks 32 Four wire digital 35 Two wire analog or digital 34 E Ethernet Port 15 Expansion Shelf Controller 15 Installing 45 Extension assignment worksheet 62 F Batteries 40 Forms Customer Acceptance 63 Extension assignments 62 Site preparation checklist 59 H High Density Base Stations 17 Hotline 4 I Icons 4 Installation steps chart 9 Interface Module 13 Interface ...

Page 68: ...elves 42 Controller 20 MCU 26 Pairs 27 Shelf requirements 15 Q Quick Clip Fuse 20 R Rack mounting 23 Required materials 20 RS 232 ports 15 S Shelves Description 15 Installing 41 Mounting 23 Site Certification 57 Site preparation 19 Site preparation checklist 59 System administrator 21 System Controller Description 15 Installing 44 T Testing the system 55 Traffic planning 32 U Union labor 22 V Voic...

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