Spectralink 7620, 7640 User Guide
14184667 Version 8.0
September, 2013
60
Chapter 14: General Information
Troubleshooting
The handset does not ring.
Check whether
Silent mode
is turned
On
.
The handset cannot find a system ID at Create Login.
Check whether the system is set to allow subscriptions.
The handset cannot subscribe even if system ID has been found.
Check if Authentication Code is necessary.
Not possible to turn on the handset.
Check if battery is connected. If yes, charge the battery.
The handset turns off when it receives a call or goes off-hook.
Charge the battery. If the problem continues, change the battery as it might be defective.
Information
Error information
If the handset is not functioning properly, the infrastructure that the handset is connected to may
not be working properly.
Therefore, before you return a handset for repair ensure that the main system is operating
properly.