3
Spearhead XRHD
250/270/300
WARRANTY POLICY
WARRANTY REGISTRATION
All machines must be registered, by the selling dealer with Spearhead Machinery Ltd, before delivery to the end
user. On receipt of the goods it is the buyer’s responsibility to check that the Verification of Warranty Registration
in the Operator’s Manual has been completed by the selling dealer.
1. LIMITED
WARRANTIES
1.01. All machines supplied by Spearhead Machinery Limited are warranted to be free from defects in material
and workmanship from the date of sale to the original purchaser for a period of 12 months, unless a
different period is specified.
1.02. All spare parts supplied by Spearhead Machinery Limited are warranted to be free from defects in material
and workmanship from the date of sale to the original purchaser for a period of 6 months.
1.03. The manufacturer will replace or repair for the purchaser any part or parts found, upon examination at its
factory, to be defective under normal use and service due to defects in material or workmanship. Returned
parts must be complete and unexamined.
1.04. This warranty does not apply to any part of the goods, which has been subjected to improper or abnormal
use, negligence, alteration, modification, fitment of non-genuine parts, accident damage, or damage
resulting from contact with overhead power lines, damage caused by foreign objects (e.g. stones, iron,
material other than vegetation), failure due to lack of maintenance, use of incorrect oil or lubricants,
contamination of the oil, or which has served its normal life. This warranty does not apply to any
expendable items such as blades, flails, bushes, belts, flap kits, skids, shields, guards, wear pads or
pneumatic tyres.
1.05. Temporary repairs and consequential loss - i.e. oil, downtime and associated parts are specifically
excluded from the warranty.
1.06. Warranty on hoses is limited to 12 months and does not include hoses which have suffered external
damage. Only complete hoses may be returned under warranty, any which have been cut or repaired will
be rejected.
1.07. Machines must be repaired immediately a problem arises. Continued use of the machine after a problem
has occurred can result in further component failures, for which Spearhead Machinery Ltd cannot be held
liable, and may have safety implications.
1.08. Except as provided herein, no employee, agent, dealer or other person is authorised to give any
warranties of any nature on behalf of Spearhead Machinery Ltd.
1.09. For machine warranty periods in excess of 12 months the following additional exclusions shall apply:
1.09.1. Hoses, external seals, exposed pipes and hydraulic tank breathers.
1.09.2. Filters
1.09.3. Rubber mountings
1.09.4. External electric wiring.
1.09.5. Labour and mileage costs.
1.10. All service work, particularly filter changes, must be carried out in accordance with the manufacturer’s
service schedule. Failure to comply will invalidate the warranty. In the event of a claim, proof of the service
work being carried out may be required.
NB Warranty cover will be invalid if any non-genuine parts have been fitted or used. Use of
non-genuine parts may seriously affect the machine’s performance and safety. Spearhead
Machinery Ltd cannot be held responsible for any failures or safety implications that arise due
to the use of non-genuine parts.
