AFTER SALES HELPLINE
03456 052 068
27
TROUBLESHOOTING
Fault
Possible Cause
Solution
Area of cut (battery duration)
not large enough
Height of cut too low
Increase height of cut and walk
slower
Grass too high
Increase height of cut and walk
slower
Grass wet or damp
Wait until grass is dry and walk
slower
Grass is dense
Increase height of cut, walk slower
and cut more frequently
Cutting blade not rotating while
garden product switched on
Cutting blade obstructed
Switch off garden product
Clear obstruction (always wear
gardening gloves)
Blade nut/bolt loose
Tighten blade nut/bolt (17 Nm)
Excessive vibrations/noise
Blade nut/bolt loose
Tighten blade nut/bolt (17 Nm)
Cutting blade damaged
Replace the blade
No charging procedure possible
Battery contacts contaminated
Clean the battery contacts (e.g.
by inserting and removing the
battery several times) or replace
the battery
The battery is defective, due to
a disconnection in the battery
(individual cells)
Replace the battery
The charge control LED do not
light up after inserting the mains
plug into the socket
Mains plug of battery charger not
plugged in (properly)
Insert mains plug (fully) into the
socket outlet
Socket outlet, mains cable or
battery charger defective
Check the mains voltage and
if necessary, have the battery
charger checked by an authorized
customer service station
The Green LED flashing rapidly
on the charger
Battery in a low voltage status
and needs a recovery charge
Leave the battery charging for
an extra 30mins, the battery
will awaken and the charger will
complete charging