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ARIA Touch User Guide
ARIA Click Elements
Voice service appearance tile
Voice service appearance tiles provide access to direct lines (hoots and ring downs). These IP
services are configured as voice services by your System Administrator.
Virtual private wire tile
Virtual private wire tiles provide a way of using a reserved line configured on a PBX to make or
receive calls to a specific person.
Call activity tile
Call activity tiles provide visual alerts of incoming calls and other call activity. Answering an
incoming call on a call activity tile will move the call to the handset.
These tiles can be set to show ringing calls, calls on hold and calls that are busy elsewhere or
any combination. They can also be configured to only show activity on lines that are hidden on a
different page to the one being viewed. An example of a call activity tile is shown below.
An example of an incoming call on a call activity tile is shown below.
Depending on the configuration by your System Administrator call activity tiles can display the
following:
•
Show busy-elsewhere calls
. Display calls that are busy-elsewhere on the call activity tile.
•
Show on-hold calls
. Display calls that are on-hold (including calls on-hold elsewhere) on the
call activity tile.
•
Show ringing calls
. Display incoming call alerts on the call activity tile.
For further information see
Call Handling
Intercom appearance tile
Intercom appearance tiles provide a way of making and receiving intercom calls.
Soft group talk tile
Soft group talk tiles provide a shortcut to talk on one or more speakers by tapping a single tile,
rather than multiple speaker tiles. To program soft group tiles, see Program Group Talk on page
.
