Sparta Zehus, User Manual

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7. Maintenance and Service
CAUTION : Every maintenance procedure (even cleaning
BIKE all in one) must be done with the “BIKE” mode ena-
bled. On the contrary, severe injury may occur.
7.1 Cleaning BIKE all in one
Please, keep BIKE all in one hub clean. Clean it with a soft, damp
cloth. BIKE all in one may not be immersed in water or cleaned
with high pressure cleaner. DO NOT use a high pressure water jet
to clean BIKE all in one. For service, firmware upgrades, battery
substitutions and repairs on the hub, pleas refer to authorized Ze-
hus dealers.
7.2 After-sales Service and Customer Care
In case of questions concerning BIKE all in one or one of its com-
ponents please read the FAQ on the Zehus website (www.zehus.it).
In case you do not find an answer, please or sending an e-mail to
info@zehus.it. When contacting Zehus for an issue related to BIKE
all in one please provide one of the following information together
with the problem description:
• Registration e-mail for your BIKE all in one
• Bike name
• Bike MAC address (it can be found in the bluetooth option on
your smartphone)
7.3 Transport
Item with internal battery packs are subject to Dangerous Goods
Legislation requirements. Private users can transport such undam-
aged items by road without further requirements. When being
transported by commercial users or third parties (e.g. air transport
or FWD agencies), special requirements on packaging and labeling
must be observed (e.g. ADR regulations). If necessary, an expert
for hazardous materials can be consulted when
preparing the item for shipping. Dispatch BIKE all in one only when
the housing is undamaged. Tape or mask off the 6-pin connector in
such a manner that the connector itself cannot be damaged or bro-
ken. Inform your parcel service that the package contains danger-
ous
goods. Please also observe the possibility of more detailed national
regulations. In case of questions concerning transport of BIKE all
in one, please refer to an authorized
Zehus dealer. Bicycle dealers can also provide suitable transport
packaging.