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Problem: STOP 1—Low Temp Protect
Probable Cause
1.
Viscosity adjustment is set
incorrectly.
2.
Inadequate mix in hopper.
3.
Improper mixing of product.
4.
Air tube isn’t installed correctly.
5.
Product is being drawn too
quickly.
Problem: STOP 2—Motor Overload
Problem: STOP 4—Temperature
Probable Cause
1.
Starved cylinder
2.
Inadequate mix in hopper.
3.
Improper mixing of product.
4.
Air tube isn’t installed correctly.
5.
Viscosity adjustment is set
incorrectly.
6.
Air pump is not primed
Probable Cause
Malfunctioning temperature probe
Remedy
Replace temperature probe.
Problem: STOP 6—Motor Amp
Remedy
1.
Ensure hopper is at least half full.
2.
Follow manufacturer instructions for
mixing product; ensure correct mix ratios.
3.
Lower viscosity setting as required.
4.
Ensure air tube isn’t clogged, allow
machine 2 to 5 seconds between servings.
5.
(G) Clean air tube, ensure proper
orientation.
6.
(A) Check to make sure hand screws tight
on pump shell body and that shell gasket is
installed.
7.
Prime air pump
8.
Turn on DEFROST mode. (Page 15)
Probable Cause
Malfunctioning power board.
Remedy
Replace power board.
Problem: STOP 3—Machine Protect
Remedy
1.
Install the dispensing door.
2.
Check and reinstall jumper on display
board.
Probable Cause
1.
Dispensing door is off.
2.
Jumper on display board is
disconnected or loose.
Troubleshooting
Remedy
1.
Ensure hopper is at least half full.
2.
Follow manufacturer instructions for
mixing product; ensure correct mix ratios.
3.
Lower viscosity setting as required.
4.
5. Ensure air tube isn’t clogged, allow
machine 2 to 5 seconds between servings.
5.
(G) Clean air tube, ensure proper
orientation.
6.
(A) Check to make sure hand screws tight
on pump shell body and that shell gasket is
installed.
7.
Prime air pump
8.
Turn on DEFROST mode. (Page 15)
