TROUBLESHOOTING
If you experience difficulty operating your cordless phone, try the suggestions below.
If the trouble persists, call the Southwestern Bell Freedom Phone
?
Retail Sales Toll Free Help Line
at 1-800-366-0937, Monday –Friday between the hours of 8:30 a.m.-4:30 p.m. (EST), or visit our web site
at http://www.swbfreedomphone.com.
The unit will not operate / no dial tone:
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Make sure TALK LED is lit.
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Make sure AC adaptor is plugged into base unit and wall outlet.
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Make sure telephone line cord is plugged into wall jack.
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Make sure base antenna is in upright position.
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Make sure handset battery is fully charged.
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Make sure you have selected correct dialing mode, tone (touch) or pulse (rotary).
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Make sure you are within usable range of the base station.
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Reset security code by placing handset in base for 5-10 seconds.
The phone does not ring when you receive a call:
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Make sure the RINGER switch on left side of handset is turned to ON.
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Make sure AC adaptor is plugged into base unit and wall outlet.
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Make sure telephone line cord is plugged into wall jack.
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Make sure you are within usable range of the base station.
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You might have too many extension phones on your line. Try unplugging a few.
Noise, static, interference or other calls heard while
using handset:
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Try changing channels.
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Make sure base antenna is in upright position.
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Make sure you are within usable range of the base station.
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Make sure AC adaptor is not plugged into wall outlet with other appliances.
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Try relocating base unit to another location.
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Make sure handset battery is fully charged.
Phone will not hold charge:
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Make sure charging contacts on the handset and base are free of dust and dirt. Clean contacts with
a soft cloth.