44
SoundExpression
these cases, Boca Research, Inc. can
identify which parts are defective, but
will not replace such parts until
specific written authorization is
received from you. The cost of parts
and labor involved in making such
repairs will be billed to you C.O.D.
5. When sending the SoundExpression to
Boca Research, Inc. for repairs, please
be sure to include:
•
the SoundExpression
(board only)
•
a copy of the original invoice
•
your return street address (for UPS
purposes)
•
phone number
•
the RMA number mentioned above
Package the product securely in a
container equivalent to the original
packaging, and insure the package to
protect against loss or damage during
transit. Shipping charges must be
prepaid; C.O.D. shipments will not be
accepted. Please use the address below
for all correspondence:
Boca Research, Inc.
RMA Department - RMA #
_____________
1601 Clint Moore Road
Boca Raton, FL 33487-2841
6. If the repairs performed on your
modem were covered by the warranty,
Boca Research, Inc. will return it
prepaid via UPS.
