Sony VGC-JS3E/G, Troubleshooting Manual

Page: 29 / 40

Recovering your VAIO system
29
Recovering your VAIO system
This section describes how to recover your computer system.
Before starting the recovery process
What is a system recovery?
A system recovery is to restore your computer to its factory state. Perform a
system recovery in the following cases:
❑
Your computer has been infected with a computer virus.
❑
Your computer has been unstable.
❑
Your computer system is experiencing problems which cannot be solved
through troubleshooting.
❑
You have formatted the C drive on your computer by mistake.
You can recover your computer system from the hard disk (recovery
partition) or recovery discs.
What is a recovery partition?
A recovery partition contains data for a system recovery and an application
recovery on the hard disk. Normally, you cannot modify or delete the data on
this partition. You can, however, modify or delete the data with commercially
available software applications designed to modify partition information. The
data modification or deletion may disable a system recovery.
Recovering your computer system can restore the preinstalled software only (except
certain software). It cannot restore software applications that were installed on your
own or the data you created after purchase.
Recovering your computer system cannot restore only the Windows operating
system.
Certain preinstalled software applications include options to uninstall or install them.
The software applications installed or uninstalled by using such options may not work
properly on your computer.
Installing a software application to modify partition sizes may disable a system
recovery or recovery disc creation. Be sure to create recovery discs immediately after
the computer is ready for use. See
“Creating your own recovery discs” on page 14 .
Recovering your computer system will delete all the data on the hard disk even if the
hard disk is encrypted with the
Windows BitLocker Drive Encryption ( BitLocker )
feature.
It may take several hours to complete the recovery process.