Sony VGC-JS3E/G, Troubleshooting Manual

Page: 28 / 40

28
If Windows does not start
It is recommended that you update your computer after the system recovery using
VAIO Update .
1
Try any of the following:
❑
Restore system files from the latest restore point when your
computer was working normally (see page 21).
❑
Restore your data from the backup copy made with the Windows
Complete PC Backup and Restore feature (available on models
with Windows Vista Ultimate or Windows Vista Business only)
(see page 19).
You cannot restore your files which you have changed or created
after the backup. If you have such files and want to restore them,
make backup copies of them with the
Rescue Data software.
For instructions on how to use the software, see “To back up your
data with Rescue Data” on page 22.
2
Make backup copies of your files with the Rescue Data software if you
have not yet made them (see page 22).
3
Examine your computer hardware (a CPU, memory module, hard disk,
etc.) with the
VAIO Hardware Diagnostics software.
For instructions on how to use the software, see the help file included
with the software.
4
If you still cannot start Windows, recover your computer system. See
“Recovering your VAIO system when you cannot start Windows” on
page 33.