Sony VAIO VGN-N Series User Manual Download Page 115 | Manualshive

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before contacting VAIO-Link.

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Computer

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System Security

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Battery

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Internet

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Networking

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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Audio/Video

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Memory Stick Media

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Peripherals

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Summary of Contents for VAIO VGN-N Series

Page 1: ...N User Guide Personal Computer V G N N s e r i e s ...

Page 2: ...ndicator Lights 20 Connecting a Power Source 21 Using the Battery Pack 23 Shutting Down Your Computer Safely 28 Using Your VAIO Computer 29 Using the Keyboard 30 Using the Touch Pad 32 Using the Optical Disc Drive 33 Using the ExpressCard Module 43 Using the Memory Stick Media 46 Using Other Memory Cards 51 Using the Internet 54 Using Wireless LAN WLAN 55 ...

Page 3: ...Bus USB Device 73 Connecting a Printer 76 Connecting an i LINK Device 77 Connecting to a Network LAN 79 Customizing Your VAIO Computer 80 Setting the Password 81 Setting Up Your Computer with VAIO Control Center 84 Using the Power Saving Modes 85 Managing Power with VAIO Power Management 90 Setting Up Your Language with Windows XP Professional 92 Configuring Your Modem 95 Upgrading Your VAIO Compu...

Page 4: ... On Handling Discs 110 On Using the Battery Pack 111 On Using Headphones 112 On Handling Memory Stick Media 113 On Handling the Hard Disk 114 Troubleshooting 115 Computer 116 System Security 123 Battery 125 Internet 127 Networking 129 Optical Discs 132 Display 137 Printing 139 Microphone 140 Mouse 141 Speakers 142 Touch Pad 143 Keyboard 144 ...

Page 5: ...5 n N Floppy Disks 145 Audio Video 146 Memory Stick Media 147 Peripherals 148 Support Options 149 Sony Support Information 149 e Support 150 Trademarks 152 ...

Page 6: ...ware or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with th...

Page 7: ...through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amo...

Page 8: ...ct the guide you want to read You can manually browse to the user guides by going to My Computer VAIO C your C drive Documentation Documentation and opening the folder for your language You may have a separate disc for the documentation of bundled accessories Printed Documentation A Setting Up Poster Describes the process from unpacking to starting up your VAIO Troubleshooting Guide Contains solut...

Page 9: ...the software programs included with your computer as well as information on solving common problems Specifications The online Specifications describe the hardware and software configuration of your VAIO computer To view the online Specifications 1 Connect to the Internet 2 Go to the Sony online support Web site at http www vaio link com ...

Page 10: ... Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check ou...

Page 11: ...ntents to view all Windows Help resources including those that are on the Internet To access Help and Support Center click Start and then Help and Support Or go to the Help and Support Center by pressing the Microsoft Windows key and the F1 key Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to www club vaio com to fi...

Page 12: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 13: ...ocation where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure t...

Page 14: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 15 About the Indicator Lights page 20 Connecting a Power Source page 21 Using the Battery Pack page 23 Shutting Down Your Computer Safely page 28 ...

Page 15: ...D Power button E LCD screen page 105 F Keyboard page 30 G Touch pad page 32 H Power indicator page 20 I Battery indicator page 20 J Hard disk drive indicator page 20 K WLAN Wireless LAN indicator page 20 L SD memory card slot page 51 M Media Access indicator page 20 N Memory Stick PRO Duo media slot page 48 Your computer supports Memory Stick PRO media and Memory Stick Duo media with high speed an...

Page 16: ...16 n N Getting Started Back A Network Ethernet port page 79 B Modem port page 54 C Battery connector page 23 D DC IN port page 21 ...

Page 17: ... jack page 65 C Microphone jack page 72 D Hi Speed USB USB 2 0 ports 1 page 73 E ExpressCard 34 slot 2 page 43 F Air vents G Monitor VGA port page 66 H i LINK IEEE 1394 S400 port page 77 1 Supports high full low speeds 2 Referred to as the ExpressCard slot hereinafter ...

Page 18: ...18 n N Getting Started Left A Security slot B Optical disc drive page 33 C Optical disc drive indicator page 20 D Drive eject button page 33 E Manual eject hole page 132 ...

Page 19: ...19 n N Getting Started Bottom A Air vents B Memory module compartment cover page 100 C Built in speakers ...

Page 20: ...isc When the indicator is off the optical disc is not being used Hard disk drive Illuminates when data is read from or written to the hard disk Do not enter Standby mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Cap...

Page 21: ...apter The supplied AC adapter has an attachment on its plug to avoid accidental disconnection To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer while fitting the extension of the plug attachment on the bottom of the computer as ...

Page 22: ...AC outlet is easily accessible If you do not use your computer for a long period of time place the computer into Hibernate mode See Using Hibernate Mode page 88 This power saving mode saves the time of shutting down or resuming The plug attachment can be detached and reattached with the plug in the reversed direction ...

Page 23: ...off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide the battery pack into the battery compartment until it clicks into place 4 Slide the battery lock switch 1 to the LOCK position to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet...

Page 24: ...s do not meet Sony quality and safety standards For safety reasons this notebook only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged and the notebook will not function ...

Page 25: ...omputer The computer automatically charges the battery pack the battery indicator light flashes in a double blink pattern as the battery pack charges When the battery pack is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery pack is running out of power Double blinks The battery pack is charging Off The...

Page 26: ...battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data fre...

Page 27: ... connected to the AC adapter or if you remove the battery pack while the computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide and hold the battery release latch 2 and slide the battery pack away from the computer ...

Page 28: ...low To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 29: ...the most out of using your computer Using the Keyboard page 30 Using the Touch Pad page 32 Using the Optical Disc Drive page 33 Using the ExpressCard Module page 43 Using the Memory Stick Media page 46 Using Other Memory Cards page 51 Using the Internet page 54 Using Wireless LAN WLAN page 55 ...

Page 30: ...aker switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 speaker volume Adjusts the built in speaker volume To increase volume press Fn F4 and then M or or keep pressing Fn F4 To decrease volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lightness intensity press Fn F6 and the...

Page 31: ...lution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption Wh...

Page 32: ...nstructions Action Description Point Slide one finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger on the touch pad while pressing the left button Scroll Move your finger along the rig...

Page 33: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Page 34: ...gently Do not remove the optical disc when your computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled CD DVD program ...

Page 35: ...cal Discs Your computer plays and records CDs and DVDs depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 36: ...P P P 1 Supports writing data to DVD R discs compliant with DVD R for General Version 2 0 2 1 2 Supports writing data to DVD RW discs compliant with DVD RW Version 1 1 1 2 3 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with removable cartridge 4 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0...

Page 37: ...SCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported PR playable and recordable P playable but not recordable not playable nor recordable CD ROM Video CD Music CD CD Extra CD R RW DVD ROM ...

Page 38: ...ty software while writing data to a disc This may cause your computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of the disc Fingerprints and dust on the surface of a disc may cause writing errors Do not switch power modes while using the preinstalled software and while using the CD burning software ...

Page 39: ...codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc on your computer If you change the DVD region code while the WinDVD software is running restart t...

Page 40: ...udio CD 1 Insert a disc into the optical disc drive 2 If nothing appears on the desktop then click Start point to All Programs and click to start the desired CD software such as the SonicStage software If the Audio CD window appears click to select an option ...

Page 41: ...er s you want to copy right click the file s or folder s point to Send To and then click the optical disc drive name 4 Close the window 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with the file s or folder s you want to copy listed under Files Ready to Be Written to the CD 7 In the CD Writing Tasks box click Write...

Page 42: ...DVD software to play the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start point to All Programs and click to start the DVD software you want to use For instructions on how to use...

Page 43: ...ameras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34 mm wide or ExpressCard 54 54 mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Hereinafter referred to as the ExpressCard slot and the ExpressCard module ExpressCard 34 module ExpressCard 54 module ...

Page 44: ...ore inserting or removing the ExpressCard module To insert an ExpressCard module 1 Carefully slide the ExpressCard module 1 into the slot until it clicks into place Do not force it into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressC...

Page 45: ...steps 1 to 6 1 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click Close 7 Push in the ExpressCard module ...

Page 46: ...k media from the Sony Style website www sonystyle europe com or from your local Sony dealer Detailed information about which VAIO computers are compatible with which Memory Stick media can be found at www vaio link com Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 4 GB that are available as of May 2006 However not all Memory Stic...

Page 47: ...om accidental erasure or overwriting Move the tab horizontally or vertically to set or release write protection When the erasure prevention switch is off data can be saved on the Memory Stick media When the erasure prevention switch is on data can be read from but not saved on the Memory Stick media Be sure to use a fine tipped object to move the tab on the Memory Stick Duo media ...

Page 48: ...dia with the arrow facing upward and pointing toward the Memory Stick PRO Duo media slot 3 Carefully slide the Memory Stick media into the slot until it clicks into place The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local drive under the appropriate letter depending on the configuration of the computer ...

Page 49: ...insert a Memory Stick Duo media directly into the slot To view the contents of the Memory Stick media 1 Click Start and then My Computer to open the My Computer window 2 Double click the Memory Stick media icon to view the list of data files saved in the Memory Stick media To format a Memory Stick media Use the Memory Stick Formatter software See the help file on the Memory Stick Formatter softwar...

Page 50: ...computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Media Access indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 51: ...e correct memory card into the SD memory card slot SDHC memory cards are not supported Do not attempt to insert a memory card or memory card adapter of a different type into the slot An incompatible memory card or memory card adapter may be difficult to remove from the slot and can cause damage to your computer Use care when inserting or removing a memory card from the slot Do not force the memory...

Page 52: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 53: ...the Media Access indicator light is on The card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator is off 2 Press the extended part of the memory card causing it to extend out from the slot 3 When the card extends carefully pull it out of the slot ...

Page 54: ... to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start ...

Page 55: ...rivacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i ...

Page 56: ... communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between s...

Page 57: ... controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the Wireless connection is initiated by the VAIO computer channel 11 will be selected If the Wireless connection is initiated by peer Wireless LAN equipment the Wireless LAN communication will make use of the channel selected by the peer Wireless LAN eq...

Page 58: ...etwork and Internet Connections 4 Click Network Connections The Network Connections window appears 5 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 6 Select the Wireless Networks tab 7 Click the Add button The Wireless network properties window appears 8 Enter a network name SSID 2 You can choose a 32 digit alphanumeric name ...

Page 59: ...ter ad hoc networks only option button 18 Click Close 19 Click OK The computer is ready to communicate with another computer 1 See the online Specifications to see whether your model supports the Bluetooth functionality and or the IEEE 802 11a b g standard 2 If you want to communicate between two or more computers you need to configure all these computers in the exact same way This means that you ...

Page 60: ...ppears 4 In the right panel under LAN or High Speed Internet right click Wireless Network Connection 5 Click Properties The Wireless Network Connection Properties window appears 6 On the Wireless Networks tab click Advanced The Advanced window appears 7 Click to select Any available network access point preferred and click Close 8 Click OK 9 Close the Network Connections window 10 Turn off the WIR...

Page 61: ... Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see the man...

Page 62: ...click OK 3 Click Start and then Control Panel 4 Click Network and Internet Connections 5 Click Network Connections The Network Connections window appears 6 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 7 Select the network you want to use 8 Enter the network key 9 Click Connect After 30 seconds the connec...

Page 63: ...Turn off the WIRELESS or WIRELESS LAN switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss For WPA PSK or WPA2 PSK authentication you must enter a network key of 8 to 64 alphanumeric characters long ...

Page 64: ...nnecting External Speakers page 65 Connecting an External Display page 66 Selecting Display Modes page 69 Using the Multiple Monitors Function page 70 Connecting an External Microphone page 72 Connecting a Universal Serial Bus USB Device page 73 Connecting a Printer page 76 Connecting an i LINK Device page 77 Connecting to a Network LAN page 79 ...

Page 65: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 66: ...xternal displays are used as secondary screens On Windows systems only you can also use an external display to set up multiple monitors Connecting a Computer Display You can connect a computer display monitor directly to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the display cabl...

Page 67: ...ctly to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 68: ...omputer To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 69: ...the Multiple Monitors Function page 70 for more information To select a display 1 Right click on the desktop to display the context menu 2 Click the menu item for graphic properties 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on the type of your e...

Page 70: ... drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to N...

Page 71: ...ight click on the desktop to display the context menu 2 Click the menu item for graphic properties 3 Follow the on screen instructions to change the settings Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode ...

Page 72: ... If you need to use a sound input device for example to chat over the Internet you need to plug in an external microphone To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 73: ...e to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on your computer As a result you only need to plug the USB mouse into the US...

Page 74: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 75: ...mputer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Make sure the floppy disk drive is selected and click OK A message appears stating it is no...

Page 76: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 77: ...NK cables compatible with your computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end and VMC IL4408 Series a 0 8 meter cable with a 4 pin connector at each end The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed ...

Page 78: ...r end into the DV In Out ports 3 on the digital video camcorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK co...

Page 79: ...work ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone ...

Page 80: ...things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 81 Setting Up Your Computer with VAIO Control Center page 84 Using the Power Saving Modes page 85 Managing Power with VAIO Power Management page 90 Setting Up Your Language with Windows XP Professional page 92 Configuring Your Modem page 95 ...

Page 81: ... for users with administrator rights on the computer to change all the setup options on the BIOS setup screen as well as to start the computer The user password is provided for other ordinary users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot ...

Page 82: ...een enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen 6 Select Password when Power On under Security Press the space bar to change the setting from Disable...

Page 83: ...y to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key When confirmation to save the changes is prompted press the Ent...

Page 84: ...ick Start point to All Programs and click VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open ...

Page 85: ...rt regardless of the power management setting you select To set the timer for the computer to automatically enter Standby or Hibernate mode after a certain period of time click Start and Control Panel Click Performance and Maintenance and Power Options and then change the settings under Power Schemes If the battery level falls below 10 percent you should either attach the AC adapter to recharge th...

Page 86: ... If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose any unsaved data When your computer is in Standby mode you cannot insert a disc Your computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode If the battery runs down while your computer is in Standby mode you will ...

Page 87: ... mode To avoid this you can change the Standby mode settings To change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Change the System Standby settings ...

Page 88: ...ator light is off in this mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively 1 Click Start and then Turn Off Computer 2 Click Hibernate To return to Normal mode Press the power button The computer returns to its previous state If you press and hold the power button for more than four seconds your computer will t...

Page 89: ... time of shutting down or resuming When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Standby mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode Do not move your computer before its power indicator light turns off ...

Page 90: ...ware Activating VAIO Power Management When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Double click this icon to display the window showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Cl...

Page 91: ...r scheme 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the tab for power scheme settings 5 Select a power scheme from the drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears on the tab 7 If necessary you can change the items in the list f...

Page 92: ...t into the language of your choice French German Japanese Dutch Italian Spanish Czech Finnish Greek Portuguese and Swedish It is important that you select the correct keyboard settings during the Windows setup To select the correct keyboard settings during Windows setup 1 At first boot click Next then Next again in the Windows XP Setup Wizard window The Select Your System Settings window appears 2...

Page 93: ...ns window select your language from the Language for non Unicode programs drop down menu 5 To change the language of the Windows menus windows and online help files provided by Microsoft Windows select the Languages tab of the Regional and Language Options window Non Microsoft Windows applications stay in English even if you change these settings 6 Select your language from the drop down list 7 Cl...

Page 94: ...ons window click the Details button The Text Services and Input Languages window appears 4 On the Settings tab of the Text Services and Input Languages window select your keyboard from the Default input language drop down menu 5 If your keyboard is not available click the Add button The Add Input Language window appears 6 Select the input language and keyboard from the drop down menu 7 Click the O...

Page 95: ...dow appears If you do not see the Phone and Modem Options window click Switch to Classic View on the left side 4 Select your location on the Dialing Rules tab 5 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 6 Check the country region settings and make sure it matches the pla...

Page 96: ...96 n N Customizing Your VAIO Computer 9 Click Apply OK Your modem is configured Before applying new country settings please make sure your phone cable is disconnected from your computer ...

Page 97: ...e due to mishandling we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model refer to the online Specifications Contact VAIO Link if you need as...

Page 98: ...e ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off your computer and disconnect the system from its power source that is battery pack or AC adapter and from any telecommunication links...

Page 99: ... the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To...

Page 100: ...ct all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 101: ...ve the memory module Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 102: ...t in until it clicks into place Do not touch any other components on the motherboard Do not damage the insulation sheet equipped for module protection 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery pack and turn on the computer ...

Page 103: ...nt to All Programs and click VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole procedure and restart the computer ...

Page 104: ...rom potential damage On Handling the LCD Screen page 105 On Using the Power Source page 106 On Handling Your Computer page 107 On Handling Floppy Disks page 109 On Handling Discs page 110 On Using the Battery Pack page 111 On Using Headphones page 112 On Handling Memory Stick Media page 113 On Handling the Hard Disk page 114 ...

Page 105: ...sidual image may appear on the LCD screen if the same image is displayed for a long period of time The residual image disappears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or br...

Page 106: ...sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use t...

Page 107: ...ation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction Provide ade...

Page 108: ...s brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 109: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 110: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 111: ...ot be charged and the notebook will not function While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for...

Page 112: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 113: ... Do not let Memory Stick media get wet Do not use or store Memory Stick media in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media out of reach of children There is a risk of s...

Page 114: ...careful when handling your computer To avoid damaging your hard disk Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard disk...

Page 115: ...ese suggestions before contacting VAIO Link Computer page 116 System Security page 123 Battery page 125 Internet page 127 Networking page 129 Optical Discs page 132 Display page 137 Printing page 139 Microphone page 140 Mouse page 141 Speakers page 142 Touch Pad page 143 Keyboard page 144 Floppy Disks page 145 Audio Video page 146 Memory Stick Media page 147 Peripherals page 148 ...

Page 116: ...it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reattach the AC adapter and reinstall the battery pack and press the power button to turn on your computer Condensation may cause your co...

Page 117: ...Select Yes and press the Enter key 6 Select Exit Save Changes or Exit Setup and press the Enter key The message Save configuration changes and exit now appears 7 Select Yes and press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my computer screen stays blank Follow these steps 1 Press and hold the power bu...

Page 118: ...ows Task Manager window appears click Turn Off from the Shut Down menu When the Windows Security window appears click Shut Down If your computer still does not turn off press and hold the power button until the computer turns off If your computer stops responding while playing a CD or DVD press the Ctrl Alt Delete keys simultaneously You can turn off the computer from Windows Task Manager Pressing...

Page 119: ...dow select Restart from the Shut Down menu to restart the computer 4 If this procedure does not work press and hold the power button until the computer turns off What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the battery pack The...

Page 120: ...omputer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears If you enter a wrong powe...

Page 121: ...computer starts If Norton Internet Security s Personal Firewall is active it may take some time before the desktop screen appears due to network security checkups Why doesn t my computer screen turn off when the time selected for the automatic turn off action has passed The originally selected VAIO s screen saver disables the timer setting which you can select using the Windows power options for y...

Page 122: ...the or key to select Exit select Exit Save Changes or Exit Setup and then press the Enter key The message Save configuration changes and exit now appears 6 Select Yes and press the Enter key Your computer restarts and you will hear the startup sound at the specified volume level You can also show hide the VAIO animation logo at startup On the screen that is displayed after step 2 above select VAIO...

Page 123: ...perating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Click the Automatic Updates icon on the ...

Page 124: ... Security icon on the taskbar If you have not previously registered the antivirus software a series of information wizards appears 1 Follow the on screen instructions to complete each wizard 2 Double click the Norton Internet Security icon again The Norton Internet Security window appears If you have previously registered this antivirus software the Norton Internet Security window automatically ap...

Page 125: ...he battery pack When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should be replaced Should I be concerned that the installed battery pack is...

Page 126: ...em from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 88 for information on how you can manually activate Hibernate mode Why doesn t my computer enter Hibernate mode You may first need to enable Hibernate mode Follow these steps 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Pro...

Page 127: ...ephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 On the M...

Page 128: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 129: ... and then Control Panel 2 Click Network and Internet Connections 3 Click Network Connections 4 Right click Wireless Network Connection 5 Click Properties 6 Click the Wireless Networks tab 7 Click View Wireless Networks to see that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual tha...

Page 130: ...oaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur when using large files or if ...

Page 131: ... using a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with built in wireless LAN may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on...

Page 132: ... or damage If the disc is dirty see On Handling Discs page 110 for instructions on how to clean it What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and then My Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above options work insert...

Page 133: ... If you are playing a CD or DVD and cannot hear sound do any of the following Double click the Volume icon on the taskbar and click to cancel the Master Volume Mute All and Wave Mute check boxes Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and your computer Make sure the CD audio fe...

Page 134: ...ake sure an adhesive label is not affixed to a CD or DVD Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your comp...

Page 135: ...yboard Do not use a CD R RW disc that has an adhesive label affixed to it This could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your computer s built in DVD recorder Note the possibility that some brands of DVD recordable media do not work ...

Page 136: ...y Computer 2 Right click the optical disc drive icon and select Properties 3 Click the Recording tab 4 Click to cancel the Enable CD recording on this drive check box 5 Click OK Canceling the Enable CD recording on this drive check box disables writing data to CD R and CD RW discs To write data to such discs make sure to select this check box You cannot add data to DVD RAM discs with data already ...

Page 137: ... Using the Battery Pack page 23 for more information If the display mode is set to external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 30 for more information Why doesn t my computer screen display a video If the external display is selected for the display output and the external display is disconnected you cannot display a video on your computer screen Stop ...

Page 138: ...lect the desired power scheme from the drop down list 6 On the VAIO Power Management tab select No change for LCD Brightness 7 Click OK The preference for the LCD brightness adjusted with the Fn F5 F6 keys is saved and the brightness of your computer screen remains unchanged regardless of operating conditions What should I do if the external display stays blank If you cannot change the display out...

Page 139: ...ctioning after your computer resumes from a power saving mode Standby or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click the printer icon and ...

Page 140: ...bleshooting Microphone What should I do if my microphone does not work If you are using an external microphone make sure the microphone is turned on and is properly plugged into the microphone jack on your computer ...

Page 141: ...ted If you are playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart your computer If the pointer still does not move do any of the following Press the Ctrl Alt Delete keys simultaneously In the Windows Task Manager window select Restart from the Shut Down menu to restart your computer Press and hold the power button for more than four seconds When your computer...

Page 142: ...make sure the battery pack is installed properly and is charged If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information What should I do if I cannot hear sound from my speakers If your computer is using battery power make sure the battery pack is properly installed and is charged If you are usin...

Page 143: ...elete keys simultaneously to stop playback and restart your computer If the problem persists make sure a mouse is not connected How do I change the left and right button assignments If your computer is interpreting a single click as a double click you may want to change the button assignments Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Mouse ...

Page 144: ...ge the keyboard configuration follow these steps 1 Click Start and then Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If...

Page 145: ...e LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start Turn Off Computer and then Restart What should I do if I cannot write data to a floppy d...

Page 146: ...y used only to designate that a product contains an IEEE 1394 connection The procedure to establish an i LINK connection may vary depending on a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and...

Page 147: ... the Memory Stick Formatter software preinstalled on your computer For instructions about formatting a Memory Stick media see the help file on the Memory Stick Formatter software Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the...

Page 148: ...t Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a devi...

Page 149: ... have any problem with the computer you can access the VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by t...

Page 150: ...O Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e Sup...

Page 151: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 152: ...re trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Adobe Adobe Acrobat Elements Adobe Reader Adobe Premiere Elements and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2006 and Norton Ghost 10 Try Buy are tr...

Page 153: ...red trademark of Toshiba Corporation MultiMediaCard is a trademark of MultiMediaCard Association All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the online Specifications to see what sof...

Page 154: ... 2006 Sony Corporation n ...

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