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Troubleshooting
Mouse
What should I do if my computer does not recognize my mouse?
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Make sure your mouse is securely plugged into the port.
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Restart your computer with your mouse connected.
What should I do if the pointer does not move when I use my mouse?
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Make sure another mouse is not connected.
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If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart your computer.
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If the pointer still does not move, do any of the following:
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Press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart your computer.
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Press and hold the power button for more than four seconds. When your computer turns off, wait for 10 to 15 seconds
and then press the power button again to restart the computer.
