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Troubleshooting
What should I do if other Bluetooth devices cannot connect to my computer?
❑
Make sure the other devices are authenticated.
❑
To allow other Bluetooth devices to communicate with your computer, follow these steps:
1
Click
Start
,
Control Panel
,
Hardware and Sound
,
Bluetooth Devices
, and
Bluetooth Settings
.
2
Click the
Options
tab and select the
Allow Bluetooth devices to find this computer
check box.
❑
The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices, on
radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer
to each other.
❑
If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑
Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.