Sony SVE11113FXW VAIO User Manual Download

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VAIO User Guide SVE1111 Series

Back

How to Use

Troubleshooting

Hardware

Software

Network / Internet

Backup / Recovery

Security

Peripheral Devices

BLUETOOTH

What should I do if I cannot find the BLUETOOTH(R) device I want to

communicate with?

What should I do if I cannot use the BLUETOOTH(R) function?

What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO

computer?

What should I do if the BLUETOOTH(R) icon is not displayed in the desktop

notification area?

Why can’t I exchange business card data with a smartphone or a mobile

phone?

Why can’t I use BLUETOOTH(R) devices when I switch users?

Why can’t I use the BLUETOOTH(R) function when I log onto my VAIO

computer as a user with a standard user account?

Why is my BLUETOOTH(R) connection slow?

255

Summary of Contents for SVE11113FXW VAIO

Page 1: ...twork Internet Connections Settings Backup Recovery Security Other Operations Notifications VAIO User Guide SVE1111 Series Use this manual if you encounter any problems or have any questions about your VAIO computer Read This First 2012 Sony Corporation 1 ...

Page 2: ... Series Back Back to Top VAIO computer Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Parts Description 2012 Sony Corporation 2 ...

Page 3: ...k to Top Battery Power VAIO computer Memory module Supplied items Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Setup 2012 Sony Corporation 3 ...

Page 4: ...s Back Back to Top Internet Wireless LAN LAN Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Network Internet 2012 Sony Corporation 4 ...

Page 5: ...l digital output Power USB BLUETOOTH CD DVD BD HDMI Internet Microphone Peripheral device Speakers Wireless LAN Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Connections 2012 Sony Corporation 5 ...

Page 6: ...ervice and support Touch pad BIOS Button Camera HDMI Memory module Optical digital output Peripheral device Security Speakers VAIO computer Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Settings 2012 Sony Corporation 6 ...

Page 7: ...e device CD DVD BD Recovery VAIO computer Backup Button Partition Service and support Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Backup Recovery 2012 Sony Corporation 7 ...

Page 8: ... to Top BIOS Password VAIO computer Internet Service and support Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Security 2012 Sony Corporation 8 ...

Page 9: ...Partition Touch pad VAIO computer Built in storage device Keyboard Memory module Power USB Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Other Operations 2012 Sony Corporation 9 ...

Page 10: ...stration Security Supplied items Important notice Read this first Service and support VAIO computer Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Notifications 2012 Sony Corporation 10 ...

Page 11: ... Hardware Software Network Internet Backup Recovery Security Peripheral Devices VAIO User Guide SVE1111 Series Use this manual if you encounter any problems or have any questions about your VAIO computer 2012 Sony Corporation 11 ...

Page 12: ...reinstalled software may vary depending on the model or options you selected The software described in this manual may not be preinstalled on your VAIO computer Supplied manuals The following manuals are supplied with your VAIO computer On screen documentation User Guide Introduction version Details A preinstalled manual with limited information of your VAIO computer focused on support and Interne...

Page 13: ...es no warranty with regard to this manual the software or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or...

Page 14: ...uttons and indicator lights Parts and Controls on the Sides Describes the features on the sides of the VAIO computer such as connection ports You might be looking for the following topics About the ASSIST Button Adding and Removing Memory Modules Booting Your VAIO Computer from External Devices Checking Supplied Items Customizing Your VAIO Computer Keeping Your VAIO Computer in Optimum Condition V...

Page 15: ... even while you are using your VAIO computer when the computer is connected to a power source Installing Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer You might be looking for the following topics Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List Checking the Battery Charge Capacity Extending the Battery L...

Page 16: ...rce before connection Details Installing Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer Shutting Down Your VAIO Computer Shut down your VAIO computer properly to avoid losing unsaved data Turning on Your VAIO Computer Turn on your VAIO computer to start Windows Carefully read the precautions in Notes on Using the Power Source bef...

Page 17: ... before use Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Customi...

Page 18: ...oving Memory Modules If you want to increase your computer s speed or improve performance when running programs simultaneously increase the amount of memory by installing optional memory modules Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly You might be looking for the following topics Viewing the System Information 2...

Page 19: ...leshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Supplied items Checking Supplied Items Check all items packed with the product before use 2012 Sony Corporation 19 ...

Page 20: ... connecting the computer to the Internet using the wireless LAN Refer to Windows Help and Support and the manual that came with your access point for more information Connecting to the Internet with a Wired Connection Before using the Internet you need to sign up with an Internet Service Provider ISP and set up devices required for connecting your VAIO computer to the Internet Launching the Web Br...

Page 21: ...Before Using the Wireless LAN You first need to establish wireless LAN communications between your VAIO computer and an access point not supplied before connecting the computer to the Internet using the wireless LAN Refer to Windows Help and Support and the manual that came with your access point for more information Notes on Using the Wireless LAN Function Before using the wireless LAN function r...

Page 22: ...LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices About the Wireless LAN Standards The Wireless Local Area Network WLAN allows your VAIO computer to connect to a network through a wireless connection Connecting to the Internet with a Wired Connection Before using the Internet you need to sign up with an Internet S...

Page 23: ...xternal sound output devices such as speakers or headphones to your VAIO computer Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Connecting an External Microphone You can connect an external microphone t...

Page 24: ...tery Installing Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer You might be looking for the following topics Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List Charging the Battery Pack Checking the Battery Charge Capacity Extending the Battery Life Notes on Using the Battery Pack 2012 Sony Corporation 24 ...

Page 25: ...o your VAIO computer with an HDMI cable not supplied Connecting an External Display or Projector You can connect an external display such as a computer display or a projector to your VAIO computer with a display cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen Selecting Display Modes You can switch the display output between the computer s...

Page 26: ...cription Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Headphones Connecting External Speakers or Headphones You can connect external sound output devices such as speakers or headphones to your VAIO computer 2012 Sony Corporation 26 ...

Page 27: ...LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices About the Wireless LAN Standards The Wireless Local Area Network WLAN allows your VAIO computer to connect to a network through a wireless connection Connecting to the Internet with a Wired Connection Before using the Internet you need to sign up with an Internet S...

Page 28: ...up Recovery Security Other Operations Notifications Optical digital output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 2012 Sony Corporation 28 ...

Page 29: ...the Power Source before connection Details Installing Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer You might be looking for the following topics Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List Charging the Battery Pack Notes on Sleep Mode Notes on Using the Power Source Restarting Your VAIO Computer Sel...

Page 30: ...ven while your VAIO computer is off in Hibernate mode or Sleep mode by enabling the USB charging settings Connecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer Installation of the device driver software supplied with the USB device may be required when connecting Refer to the manual that came with the de...

Page 31: ...ations between your VAIO computer and other BLUETOOTH devices such as another computer a smartphone a mobile phone a headset or a mouse Communicating with Another BLUETOOTH R Device such as a Mouse BLUETOOTH equipped models You can connect BLUETOOTH devices to your VAIO computer For details on BLUETOOTH communication see About the BLUETOOTH Function BLUETOOTH equipped models Details Notes on Using...

Page 32: ...nections Settings Backup Recovery Security Other Operations Notifications CD DVD BD Connecting an External DVD Drive Connect an external DVD drive or hard disk drive to a USB port on your VAIO computer You might be looking for the following topics Booting Your VAIO Computer from External Devices 2012 Sony Corporation 32 ...

Page 33: ...Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied 2012 Sony C...

Page 34: ... connecting the computer to the Internet using the wireless LAN Refer to Windows Help and Support and the manual that came with your access point for more information Connecting to the Internet with a Wired Connection Before using the Internet you need to sign up with an Internet Service Provider ISP and set up devices required for connecting your VAIO computer to the Internet Launching the Web Br...

Page 35: ...net Connections Settings Backup Recovery Security Other Operations Notifications Microphone Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat etc You might be looking for the following topics Adjusting the Microphone Volume 2012 Sony Corporation 35 ...

Page 36: ... with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Connecting an External Display or Projector You can connect an external display such as a computer display or a projector to your VAIO computer with a display cable not supplied Connecting an External Microphone You can connect an external microphone to your VAIO computer and...

Page 37: ...ctions Settings Backup Recovery Security Other Operations Notifications Speakers Connecting External Speakers or Headphones You can connect external sound output devices such as speakers or headphones to your VAIO computer You might be looking for the following topics Adjusting the Speakers Volume 2012 Sony Corporation 37 ...

Page 38: ...Before Using the Wireless LAN You first need to establish wireless LAN communications between your VAIO computer and an access point not supplied before connecting the computer to the Internet using the wireless LAN Refer to Windows Help and Support and the manual that came with your access point for more information Notes on Using the Wireless LAN Function Before using the wireless LAN function r...

Page 39: ...djust the volume on each software application from the Control Panel window Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder ...

Page 40: ...ons Battery Notes on Using the Battery Pack Before using the battery pack read the following precautions for correct use You might be looking for the following topics Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List Charging the Battery Pack Checking the Battery Charge Capacity Extending the Battery Life Installing Removing the Battery Pack 2012 Sony Corporation 40 ...

Page 41: ...covery Security Other Operations Notifications CD DVD BD Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive or a USB floppy disk drive by using the BIOS function You might be looking for the following topics Connecting an External DVD Drive 2012 Sony Corporation 41 ...

Page 42: ...ernal display such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Connecting an External Display or Projector You can connect an external display such as a computer display or a projector to your VAIO computer with a display cable not supplie...

Page 43: ...net Connections Settings Backup Recovery Security Other Operations Notifications Keyboard Changing the Button Assignment VAIO Button You can change the current task assigned to the VAIO button Details You might be looking for the following topics Combinations and Functions with the Fn Key 2012 Sony Corporation 43 ...

Page 44: ...etup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Microphone Adjusting the Microphone Volume You can adjust the volume level of the microphone You might be looking for the following topics Connecting an External Microphone 2012 Sony Corporation 44 ...

Page 45: ...ng the user enter the password when the computer is turned on or returns from power saving mode to Normal mode Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Setting Changing the Power on Password You can set a password power on password for booting up your VAIO c...

Page 46: ... you set up power plans to suit your requirements for power consumption Using Sleep Mode In Sleep mode all unnecessary devices of your VAIO computer are turned off though some devices stay on to retain the computer s state including data you are working on Sleep mode is useful when you take a short rest for example You might be looking for the following topics Changing the Rapid Wake Sleep Mode Se...

Page 47: ... VAIO computer running at an optimum level Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date You mi...

Page 48: ...e the tapping function to avoid unintentional movements of the pointer caused by a light touch on the touch pad Enabling Disabling the Multi Touch Function You can enable disable the multi touch function of the touch pad on your VAIO computer Enabling Disabling the Touch Pad You can enable disable the touch pad on your VAIO computer Using the Touch Pad By sliding your finger on the touch pad you c...

Page 49: ...ptical disc drive or a USB floppy disk drive by using the BIOS function Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry o...

Page 50: ...work Internet Connections Settings Backup Recovery Security Other Operations Notifications Button Changing the Button Assignment VAIO Button You can change the current task assigned to the VAIO button Details You might be looking for the following topics About the ASSIST Button 2012 Sony Corporation 50 ...

Page 51: ...uilt in camera equipped models If your VAIO computer is equipped with a built in camera you can make a video call through the Internet using communication software such as Windows Live Messenger For detailed information on how to use the software refer to the help file included with the software You might be looking for the following topics Notes on the Built in Camera Built in camera equipped mod...

Page 52: ...Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied 2012 Sony C...

Page 53: ...tions Settings Backup Recovery Security Other Operations Notifications Memory module Viewing the System Information You can view the system information of your VAIO computer You might be looking for the following topics Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules 2012 Sony Corporation 53 ...

Page 54: ...up Recovery Security Other Operations Notifications Optical digital output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 2012 Sony Corporation 54 ...

Page 55: ...tion Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Connecting an External Display or Projector You can connect an external display such as a computer display or a projector to your VAIO computer with a display cable not supplied Notes on the LCD screen Read the following precautions for correct use of the ...

Page 56: ...p Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Security Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality 2012 Sony Corporation 56 ...

Page 57: ...ork Internet Connections Settings Backup Recovery Security Other Operations Notifications Speakers Adjusting the Speakers Volume You can change the volume level of the speakers and headphones You might be looking for the following topics Connecting External Speakers or Headphones 2012 Sony Corporation 57 ...

Page 58: ...he following operations to keep your VAIO computer running at an optimum level Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep ...

Page 59: ...Other Operations Notifications BIOS Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive or a USB floppy disk drive by using the BIOS function You might be looking for the following topics Removing the Power on Password Setting Changing the Power on Password 2012 Sony Corporation 59 ...

Page 60: ...vice Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions during Recovery This topic describes how to create partitions Creating Partitions in Windows The Windows feature allows you to create a partition without recovering your VAIO computer system Removing Recovery Contents to Fre...

Page 61: ...covery Security Other Operations Notifications CD DVD BD Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive or a USB floppy disk drive by using the BIOS function You might be looking for the following topics Connecting an External DVD Drive 2012 Sony Corporation 61 ...

Page 62: ... Recovery Media Follow the instructions below to create Recovery Media Notes on Recovery Read the following notes thoroughly before recovering your VAIO computer Recovering from Recovery Media If the recovery area data has been corrupted or erased you can use Recovery Media to recover your VAIO computer However it takes longer time to recover using Recovery Media than using the recovery area Recov...

Page 63: ...s such as an optical disc drive or a USB floppy disk drive by using the BIOS function Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Adding and Removing Memory Modules Checking Supplied Items Customizing Your VAIO Computer Notes on ...

Page 64: ...aluable data Backing Up Your Data when You cannot Start Windows If you cannot start Windows back up your data with VAIO Care Rescue Creating a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows fo...

Page 65: ...ckup Recovery Security Other Operations Notifications Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer You might be looking for the following topics Changing the Button Assignment VAIO Button 2012 Sony Corporation 65 ...

Page 66: ...Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions during Recovery This topic describes how to create partitions Creating Partitions in Windows The Windows feature allows you to create a partition without recovering you...

Page 67: ...tions Service and support Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics About Online Support Website Solving Common Problems with Your VAIO Computer Updating Your VAIO Computer Using VAIO Update 2012 Sony Corporation 67 ...

Page 68: ... up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer You might be looking for the following topics Boot...

Page 69: ...ng the user enter the password when the computer is turned on or returns from power saving mode to Normal mode Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Setting Changing the Power on Password You can set a password power on password for booting up your VAIO c...

Page 70: ... service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date You might be looking for the following topics About the ASSIST Button Adding and Removing Memory Modules Booting Your VAIO Computer from External Devices Checking Supplied Items Customizing Your VAIO Computer Notes on Adding and Removing Memory Modules Parts ...

Page 71: ...irus Software for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus software You might be looking for the following topics About a Security Key for a Wireless LAN About the Internet Connection Services About the Network LAN About the Wireless LAN Standards Before Using the Wireless LAN Connecting to the Internet with a Wired Connection Notes on Using the...

Page 72: ...re With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date You might be looking for the following topics About Online Support Website Solving Common Problems with Y...

Page 73: ...be charged even while you are using your VAIO computer when the computer is connected to a power source Checking the Battery Charge Capacity The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharging As a result the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life Extending t...

Page 74: ...s on the Built in Camera Built in camera equipped models Using the Built in Camera Built in camera equipped models If your VAIO computer is equipped with a built in camera you can make a video call through the Internet using communication software such as Windows Live Messenger For detailed information on how to use the software refer to the help file included with the software 2012 Sony Corporati...

Page 75: ...k Memory Stick is formatted in the specific FAT format by default and is ready for use Be sure to use the device that is designed to format the media and supports Memory Stick when formatting the media Inserting Removing SD Memory Cards Your VAIO computer is equipped with an SD memory card slot You can use this slot to transfer data among digital cameras camcorders music players and other audio vi...

Page 76: ...Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions during Recovery This topic describes how to create partitions Creating Partitions in Windows The Windows feature allows you to create a partition without recovering you...

Page 77: ... Security Other Operations Notifications Touch pad Using the Touch Pad By sliding your finger on the touch pad you can move the pointer on the computer screen You might be looking for the following topics Disabling the Tapping Function on the Touch Pad Enabling Disabling the Multi Touch Function Enabling Disabling the Touch Pad 2012 Sony Corporation 77 ...

Page 78: ... modules Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Checking Supplied Items Customizing Your VAIO Computer Keeping Your VAIO Computer in Optimum Condition VAIO Care Parts and Controls on the Bottom...

Page 79: ...Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions during Recovery This topic describes how to create partitions Creating Partitions in Windows The Windows feature allows you to create a partition without recovering your VAIO computer system You might be looking for the following...

Page 80: ...Settings Backup Recovery Security Other Operations Notifications Keyboard Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action You might be looking for the following topics Changing the Button Assignment VAIO Button 2012 Sony Corporation 80 ...

Page 81: ...oving Memory Modules If you want to increase your computer s speed or improve performance when running programs simultaneously increase the amount of memory by installing optional memory modules Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly You might be looking for the following topics Viewing the System Information 2...

Page 82: ...settings or installing software on your VAIO computer you may be required to restart the computer Shutting Down Your VAIO Computer Shut down your VAIO computer properly to avoid losing unsaved data Turning on Your VAIO Computer Turn on your VAIO computer to start Windows Carefully read the precautions in Notes on Using the Power Source before turning on Details Using Sleep Mode In Sleep mode all u...

Page 83: ...ven while your VAIO computer is off in Hibernate mode or Sleep mode by enabling the USB charging settings Connecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer Installation of the device driver software supplied with the USB device may be required when connecting Refer to the manual that came with the de...

Page 84: ...tion Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Care and maintenance Cleaning Your VAIO computer LCD screen Before cleaning your VAIO computer read the following precautions for the correct cleaning procedure 2012 Sony Corporation 84 ...

Page 85: ...iption Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Product registration About Online Support Website The online support website provides information about frequently asked questions about your VAIO computer 2012 Sony Corporation 85 ...

Page 86: ...p Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Security Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality 2012 Sony Corporation 86 ...

Page 87: ...leshooting How to Use Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Supplied items Checking Supplied Items Check all items packed with the product before use 2012 Sony Corporation 87 ...

Page 88: ... Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Handling the Built in Storage Device The built in storage device hard disk drive or solid state drive has a high storage density and reads or writes data in a short time However it can be easily dam...

Page 89: ...se Parts Description Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Read this first Read This First Congratulations on your purchase of this VAIO R computer and welcome to the on screen User Guide 2012 Sony Corporation 89 ...

Page 90: ...omputer Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer try these suggestions before contacting an authorized Sony service support center or your local Sony dealer directly Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality You ...

Page 91: ...ting Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality You might be looking for the following topics About the ASSIST Button Adding and Removing Memory Modules Booting Your VAIO Computer from External Devices Customizing Your VAIO Computer Keeping Your VAIO Computer in Optimum Condition V...

Page 92: ...Display HDMI LAN Microphone Power Touch pad Wireless LAN BIOS Battery Computer Floppy disk Keyboard Memory card Password Software USB How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Hardware 2012 Sony Corporation 92 ...

Page 93: ...AIO User Guide SVE1111 Series Back Back to Top Display Software How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Software 2012 Sony Corporation 93 ...

Page 94: ...Guide SVE1111 Series Back Back to Top BLUETOOTH Wireless LAN LAN How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Network Internet 2012 Sony Corporation 94 ...

Page 95: ... Guide SVE1111 Series Back Back to Top Floppy disk USB Recovery How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Backup Recovery 2012 Sony Corporation 95 ...

Page 96: ...VAIO User Guide SVE1111 Series Back Back to Top BIOS Password How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Security 2012 Sony Corporation 96 ...

Page 97: ...Guide SVE1111 Series Back Back to Top Floppy disk USB Printer How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Peripheral Devices 2012 Sony Corporation 97 ...

Page 98: ...sked for the serial number and the model number of your VAIO computer The serial number is a 15 digit number that can be found in the VAIO Care window on the bottom the back panel of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other websites You can find other...

Page 99: ...find a link to register your computer online in VAIO Care Click Start All Programs and VAIO Care Related Topic Read This First Keeping Your VAIO Computer in Optimum Condition VAIO Care 2012 Sony Corporation 99 ...

Page 100: ...er Using VAIO Care Finding Support Information Trademarks Go to top Updating the User Guide to the Latest Version By updating this User Guide Introduction Version through the Internet you can get the complete version of the User Guide with detailed information on your VAIO computer Once the User Guide is updated to the complete version you can access it anytime even if you are offline With the com...

Page 101: ... help files included with your applications To access Windows Help and Support click Start and Help and Support Go to top Connecting to the Internet You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide Before connecting to the Internet Before using the Internet you will need to sign up with an Internet Service Provider ISP and set up...

Page 102: ...hen you connect to a public wireless network Wi Fi hotspot 1 Click Start All Programs VAIO Easy Connect and Easy Internet Connection Setup 2 Follow the on screen instructions to setup wireless LAN communications Go to top Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality Note You...

Page 103: ...AIO computer is on Below is an example of a screenshot in English Design and content of the screen are subject to change Hint Alternatively click Start All Programs and VAIO Care to launch VAIO Care Refer to the help file included with VAIO Care for more information Pressing the ASSIST button while your VAIO computer is off launches VAIO Care Rescue VAIO Care Rescue can be used to recover the comp...

Page 104: ...dows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other names of system products and services are trademarks of their respective owners In the manual the TM or R marks are not specified Go to top Copyright 2012 Sony Corporation 2012 Sony Corporation 104 ...

Page 105: ...gs Backup Recovery Security Other Operations Notifications Parts and Controls on the Bottom Describes the features on the bottom of the VAIO computer Air intake vents Battery connector Details Memory module compartment cover Details Related Topic Parts and Controls on the Front Parts and Controls on the Sides 2012 Sony Corporation 105 ...

Page 106: ...bes the features on the front of the VAIO computer such as buttons and indicator lights 1 ASSIST button Details 2 WEB button Details 3 VAIO button Details 4 Num lock indicator 5 Caps lock indicator 6 Scroll lock indicator 7 Power button Details 8 Built in microphone monaural 9 Built in camera Built in camera indicator Details 10 LCD screen 11 Keyboard 12 Touch pad Details 13 Built in speakers ster...

Page 107: ...15 Charge indicator Details 16 Disc drive indicator 17 WIRELESS indicator Details Related Topic Parts and Controls on the Sides Parts and Controls on the Bottom 2012 Sony Corporation 107 ...

Page 108: ...kup Recovery Security Other Operations Notifications Parts and Controls on the Sides Describes the features on the sides of the VAIO computer such as connection ports 1 DC IN port Details 2 Monitor port Details 3 HDMI output port Details 4 Air exhaust vent 5 USB port Details 6 USB port Details This USB port supports USB charging Details 108 ...

Page 109: ...ails SD memory card Details 12 Memory Stick Duo SD memory card combined slot Memory Stick Duo Details SD memory card Details Memory Stick Duo and an SD memory card cannot be inserted into the slot simultaneously 13 LAN port Details Related Topic Parts and Controls on the Front Parts and Controls on the Bottom 2012 Sony Corporation 109 ...

Page 110: ...you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button starts VAIO Care Rescue VAIO Care Rescue can be used to recover the computer in case of emergency for example when Windows does not start Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Recovering from the Recovery Area Backing ...

Page 111: ... inner parts of your VAIO computer may be hot just after turning off Be careful to avoid burns while handling your VAIO computer in this state 3 Lay a clean cloth on a level flat surface place your VAIO computer on it as illustrated below Remove the screws with a cross slot screwdriver to open the memory module compartment cover The screw locations are indicated by the arrows in the illustration b...

Page 112: ...ck components on the memory module 9 Replace the memory module compartment cover and secure it with the screws you removed in step 3 10 Install the battery pack and connect all connection cables and peripherals that you removed in Step 1 and turn on the computer 11 Check that the amount of system memory has correctly changed Details If the amount of indicated system memory is correct memory module...

Page 113: ... an external device to your VAIO computer and turn on the computer 2 Press the F11 key repeatedly until the VAIO logo disappears The booting process from the external device starts If your VAIO computer does not boot up restart the computer and try again Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used t...

Page 114: ...y Other Operations Notifications Checking Supplied Items Check all items packed with the product before use AC adapter Power cord Battery pack Hint No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Details 2012 Sony Corporation 114 ...

Page 115: ...ter allows you to access system information and to change settings of various kinds of functions such as display and sounds 1 Click Start All Programs and VAIO Control Center 2 Select your desired item and change the settings Hint Refer to the help file included with VAIO Control Center for more information on each option Some of the items will not be visible if you log on as a user without admini...

Page 116: ... Launch VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint Alternatively click Start All Programs and VAIO Care to start VAIO Care Pressing the ASSIST button while your VAIO computer is off launches ...

Page 117: ...her foreign object remains inside it may cause a fire Be sure to remove any foreign objects and attach the memory module compartment cover before turning on your VAIO computer Sony does not guarantee that third party memory modules will work in your VAIO computer For information on third party memory modules consult the respective sales dealers Be sure to turn off your VAIO computer and peripheral...

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Page 119: ...sunlight Magnetic items or sources Heat sources such as residential heating equipment Excessive dust High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area Do not place any object near the air exhaust vent that may block the vent Hint Your VAIO computer uses high frequency radio signals an...

Page 120: ...to eliminate a risk of mechanical damage Hint The same considerations apply when you use an external display Notes on handling your VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer Place your VAIO computer gently on a flat surface to avoid a mechanical shock Be sure to turn off your VAIO computer before moving the computer Moving the computer that is turne...

Page 121: ...VAIO computer must be connected to the Internet to download the updates Windows Update Windows Update enables you to make your VAIO computer more stable 1 Click Start All Programs and Windows Update 2 Follow the on screen instructions VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Click Start All P...

Page 122: ...ces or update programs to keep your VAIO computer up to date Through the Internet VAIO Update automatically detects the update programs that are necessary for enhancing your computer s performance or new software that is available and let you download and install with simple steps 1 Click Start All Programs and VAIO Care 2 After VAIO Care starts click VAIO Software and VAIO Update Follow the on sc...

Page 123: ...view the system information of your VAIO computer For example after installing a memory module you can view the information to confirm system memory changes 1 Click Start All Programs and VAIO Control Center 2 Click System Information and System Information The system information of your VAIO computer is displayed Related Topic Notes on Adding and Removing Memory Modules Adding and Removing Memory...

Page 124: ...ry depending on operating conditions 1 Install the battery pack into your VAIO computer Details 2 Plug your VAIO computer into an AC outlet Details Hint The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack To check the battery status of your VAIO computer click the battery icon such as on battery or plugged...

Page 125: ...gonally into the battery compartment until the projection 1 on each side of the battery compartment fits into the groove 2 on each side of the battery pack 4 Turn the battery pack in the direction of the arrow and push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch to the LOCK position to secure the battery pack on your VAIO computer To remove...

Page 126: ...f you remove the battery pack while your VAIO computer is on or in Sleep mode and not connected to the AC adapter Be sure to turn off the computer before removing the battery pack Related Topic Charging the Battery Pack Notes on Using the Battery Pack Shutting Down Your VAIO Computer 2012 Sony Corporation 126 ...

Page 127: ...ement and Rapid Wake Click to select or clear the check box for Rapid Wake Select the check box to enable Rapid Wake or clear it to disable the function Note With Rapid Wake disabled your working data is not saved on the built in storage device when the computer enters Sleep mode Therefore if the computer is turned off during Sleep mode because for example the battery pack runs out of power or the...

Page 128: ...inks differently according to conditions Lit in orange The battery pack is charging Turns off when charging is completed Blinks in orange along with the green power indicator The battery pack is running out of power Normal mode Blinks fast in orange A battery error has occurred due to a failed battery pack or an unlocked battery pack Related Topic Charging the Battery Pack Checking the Battery Cha...

Page 129: ... the end of its life If the battery life has become short replace the battery pack with a new one specified by Sony Refer to the help file for more information on battery charge status and capacity decrease 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and Battery Detailed battery pack information such as charging capacity is displayed Hint Enable the battery care fun...

Page 130: ... computer temporarily you can use Sleep mode To extend the battery life use Sleep mode frequently If you do not intend to use the computer for an extended period of time turn off the computer Resuming the computer from Sleep mode is faster than from booting up the computer Decrease the LCD brightness of the computer screen Details Turn down the volume of the speakers and headphones Details Disconn...

Page 131: ...t installing the battery pack as it may cause the computer to malfunction About battery discharge After battery charge the battery pack will gradually discharge over time even while not in use If it is left unused for an extended period of time the battery power may be depleted It is recommended that you recharge the battery pack before use About battery life Battery life varies depending on usage...

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Page 133: ...g the cable from the AC adapter 3 into the DC IN port 4 on your VAIO computer Note Do not plug more than one device into the same AC outlet The shape of the AC adapter varies depending on the model you purchased Make sure that the power plug is firmly plugged into your VAIO computer Hint You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by su...

Page 134: ...lications 3 Click Start and the Shut down button After a short time your VAIO computer automatically turns off and the green power indicator light turns off Before closing the LCD screen lid make sure the power indicator is off Note An improper shutdown may cause loss of unsaved data or your VAIO computer to malfunction To disconnect your VAIO computer completely from an AC power source turn off t...

Page 135: ...conds your VAIO computer will not turn on Press the Power button lightly and release it immediately when the power indicator light turns on Do not use your VAIO computer without installing the battery pack as it may cause the computer to malfunction When opening the LCD screen lid do not hold the built in camera as it may cause your VAIO computer to malfunction Built in camera equipped models If y...

Page 136: ...n the type and number of connected USB devices If you cannot place the computer into Sleep mode disconnect all USB devices before placing the computer into Sleep mode If your VAIO computer enters Sleep mode when Windows or the computer is unstable it may not resume from Sleep mode The following operations are recommended Before placing your VAIO computer into Sleep mode save your files and close r...

Page 137: ...pplied with your VAIO computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction Do not connect the AC adapter to a power conversion device such as a travel power converter It may cause overheating or a malfunction If the AC adapter cable becomes damaged or broken do not use it Notes on turning on your VAIO computer Because your VAIO computer contains magnetic ...

Page 138: ...arting Your VAIO Computer After changing the settings or installing software on your VAIO computer you may be required to restart the computer 1 Save your data and close all running software applications 2 Click Start arrow next to the Shut down button and Restart Your VAIO computer will restart Related Topic Turning on Your VAIO Computer Shutting Down Your VAIO Computer 2012 Sony Corporation 138 ...

Page 139: ...ound and Power Options 2 Select your desired power plan 3 If you want to change the power plan settings click Change plan settings on the right of your desired power plan in the Power Options window By clicking Change advanced power settings you can change the advanced settings Refer to Windows Help and Support for more information on the power plan settings Hint The power status icon indicates wh...

Page 140: ...ing this will erase all unsaved data Close the LCD screen lid and leave the computer unused for a few seconds To return to Normal mode 1 Press the Power button Note Your VAIO computer does not return to Normal mode with keyboard and touch pad operations By default your VAIO computer automatically enters Hibernate mode when the battery pack becomes weak However depending on the currently running so...

Page 141: ...Notes on Sleep Mode Extending the Battery Life Changing the Rapid Wake Sleep Mode Settings 2012 Sony Corporation 141 ...

Page 142: ... each access point by default Make sure the default security key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Click Start and Control Panel 2 Click Network and Internet and Network and Sharing Center 3 Click M...

Page 143: ...net connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs Fiber to the Home FTTH Cable modem Digital Subscriber Line DSL Satellite Dial up Related Topic Connecting to the Internet with a Wired Connection ...

Page 144: ...e not supplied Connect one end of a LAN cable to the LAN port on the computer and the other end to your network For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with your modem For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the mode...

Page 145: ...chnology used Refer to the specifications to find out about the configuration of the computer IEEE 802 11a Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n standard IEEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 1...

Page 146: ...nt for more information For a quick and easy connection to the wireless LAN When the first time you connect your VAIO computer to the Internet using the wireless LAN at home or connect the computer to a public wireless network hotspot use VAIO Easy Connect that helps you establish a connection to the wireless LAN quickly and easily 1 Click Start All Programs VAIO Easy Connect and follow the on scr...

Page 147: ...en connecting your VAIO computer to the Internet be sure to use a cable with network or Ethernet printed on it Do not plug a telephone cable into the LAN port on your VAIO computer If the computer is connected to the one of the networks or the LAN port is connected to the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Any network except 1000B...

Page 148: ...net Connections Settings Backup Recovery Security Other Operations Notifications Launching the Web Browser WEB Button By pressing the WEB button you can launch the default web browser Even when your VAIO computer is off pressing the WEB button starts Windows and launches the web browser 2012 Sony Corporation 148 ...

Page 149: ...ing on radio conditions The data transfer rate specified in the specification is the theoretical maximum and may not reflect actual data transfer rate Actual communication speed may not be as fast as the one displayed on your VAIO computer The 2 4 GHz wireless LAN and 5 GHz wireless LAN frequency bands are not communicable with one another The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 ...

Page 150: ...e In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Related Topic About the Wireless LAN Standards Before Using the Wireless LAN Starting Wireless LAN Communications S...

Page 151: ...in the desktop notification area 5 Select the desired access point and click Connect After the connection is established Connected appears in the selected wireless access point field If you cannot find the desired access point click Refresh If a security key Details entry window appears enter the security key as required and click OK Note that security keys are case sensitive Note On IEEE 802 11a ...

Page 152: ...IO computer Related Topic About the Wireless LAN Standards Before Using the Wireless LAN Stopping Wireless LAN Communications Notes on Using the Wireless LAN Function About a Security Key for a Wireless LAN 2012 Sony Corporation 152 ...

Page 153: ...o Off in the VAIO Smart Network window The wireless LAN function is disabled and the WIRELESS indicator light turns off Note Do not disable the wireless LAN function while accessing remote documents files or resources as it may result in data loss Hint When another wireless communication function is enabled in the VAIO Smart Network window the WIRELESS indicator light on your VAIO computer stays o...

Page 154: ...is connected to the Internet click Start All Programs Trend Micro Titanium Maximum Security 2012 and Trend Micro Titanium Maximum Security 2012 2 Follow the on screen instructions McAfee 1 Make sure your VAIO computer is connected to the Internet click Start All Programs McAfee and McAfee Internet Security or McAfee Total Protection 2 Follow the on screen instructions Kaspersky Internet Security 1...

Page 155: ...check mark next to the icon select it and click Set Default 6 Click OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Sound 4 Click the Playback tab 5 Select the icon of your HDMI device or OPTICAL OUT opt...

Page 156: ...nd output devices such as speakers or headphones to your VAIO computer 1 Connect external speakers to the headphones jack Details with a speaker cable not supplied Note Turn down the volume of the speakers before turning them on Hint Refer to the manual that came with your speakers or headphones Related Topic Adjusting the Speakers Volume Connecting an External Microphone Changing the Sound Output...

Page 157: ...utput to the HDMI output Details 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint You can adjust the scre...

Page 158: ... jack Details Note If you connect or disconnect the microphone to from your VAIO computer while running voice recording software voice recording may fail or the software may exit Connect the microphone and select it as the sound recording device for Windows before starting the software Hint Use a plug in power microphone Refer to the manual that came with your microphone If microphone feedback occ...

Page 159: ... and Sound 3 Click Sound 4 Click the Recording tab 5 Double click the microphone icon 6 Click the Levels tab in the Microphone Properties window 7 Move a slider in Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move a slider in Microphone Boost right and left to adjust the volume level 8 Click OK Related Top...

Page 160: ...key 1 Press the F3 key while holding down the Fn key The volume is turned down To increase the volume using the Fn key 1 Press the F4 key while holding down the Fn key The volume is turned up Hint You can press the Fn F2 keys to turn off the speakers and headphones Press the Fn F2 keys once more to turn on the volume You can also press the Fn F4 keys to turn on the volume Related Topic Adjusting t...

Page 161: ...system volume under Sound 4 Move a slider in Device up and down to your desired volume level When the volume is turned off click Deactivate muting to turn on the volume When the volume has been minimized turn the volume up with the slider To turn off the Windows startup sound 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Sound 4 Click the Sounds tab 5 Click to clear the Play W...

Page 162: ...an HDMI cable Details 2 Turn on the TV 3 Double click HDMI Resolution Settings in the desktop notification area The settings window appears 4 Click the Select Resolution tab to select the desired resolution and then click Apply After a few seconds the selected resolution is applied 5 If the computer image does not fit the displayable region of the TV click the Adjust Resolution tab to adjust the d...

Page 163: ... image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Details You cannot use the HDMI output port and the monitor port on your VAIO computer at the same time Hint Your VAI...

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Page 165: ... VAIO computer 2 with a display cable 3 not supplied 3 Press the Fn F7 keys several times to select the external display or the projector and then press the Enter key Details The screen image of the computer is displayed on the external display or the projector 4 If necessary connect the external display or the projector to the headphones jack on your VAIO computer 5 with a speaker cable 4 not sup...

Page 166: ...lfunction Do not leave the LCD screen facing the sun This could damage the LCD screen Be sure to block direct sunlight when using your VAIO computer near a window Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your VAIO computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to mal...

Page 167: ...isplay cable not supplied while only an external display is selected as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice then the Enter key The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback sof...

Page 168: ...u set different colors on each display do not expand a single window across two displays or your software may not work properly Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with the Multiple Monitors settings High screen resolution and high color depth may not be displayed correctly Set fewer colors or a lower resolution f...

Page 169: ...he LCD brightness 1 Press the Fn F5 key or Fn F6 keys To decrease lighting intensity keep pressing the Fn F5 keys To increase lighting intensity keep pressing the Fn F6 keys When you press the keys the brightness indicator is displayed for a few seconds Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted Related Topic Combinations and Functions wit...

Page 170: ...n the desktop and select Screen resolution 2 Click the current screen resolution next to Resolution and move the slider to change the screen resolution Note You may not be able to play high resolution videos depending on the amount of video memory on your VAIO computer In such a case lower the screen resolution Do not change the display resolution while using video image software or playing DVDs a...

Page 171: ... USB Charging Settings to enable the settings 3 Connect a USB device to the USB port with the mark printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device Note With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases becaus...

Page 172: ...e sure the USB printer is compatible with your version of Windows Before disconnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For information on how to remove a USB device refer to the manual that came with the device To protect your VAIO computer and or USB devices from ...

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Page 174: ...assword required for authentication should be identified to register both devices Once a device is registered there is no need to re enter the passkey Your VAIO computer can prevent unauthorized BLUETOOTH devices from finding it and control which devices are allowed to connect with it For details click Start and Help and Support to open Windows Help and Support and then enter BLUETOOTH in the sear...

Page 175: ... without cables at a range of up to 33 feet 10 meters in an open area One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data When a device requires connection to another device it sends out an inquiry to neighboring BLUETOOTH devices If any device responds to the inquiry the two devices can connect with each other Related Topic Communicating with Another BL...

Page 176: ...tion 5 Click Add a device Your VAIO computer searches for devices and displays a device list Follow the on screen instructions to register your device Note Depending on the BLUETOOTH device it may take some time for your VAIO computer to find the device If your device does not appear in the list repeat the procedure to have the device ready for connection for example pressing the button for connec...

Page 177: ...ey of a BLUETOOTH device refer to the manual that came with the device If no BLUETOOTH passkey is entered for a certain time the connection process will be terminated for security In this case try again Related Topic About the BLUETOOTH R Function BLUETOOTH equipped models Stopping BLUETOOTH R Communications BLUETOOTH equipped models Notes on Using the BLUETOOTH R Function BLUETOOTH equipped model...

Page 178: ... existence of walls and materials of such walls Device configuration Software in use Radio conditions Communications may be cut off depending on radio conditions If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable both the wireless LAN and BLUETOOTH functions on the computer Large files may occasionally be corrupted ...

Page 179: ...equipped models Stopping BLUETOOTH R Communications BLUETOOTH equipped models About BLUETOOTH R Security BLUETOOTH equipped models Notes on Using the Wireless LAN Function 2012 Sony Corporation 179 ...

Page 180: ...e that is communicating with your VAIO computer 2 In the VAIO Smart Network window click the switch next to BLUETOOTH to toggle it to Off Hint When another wireless communication function is enabled in the VAIO Smart Network window the WIRELESS indicator light on your VAIO computer stays on Related Topic About the BLUETOOTH R Function BLUETOOTH equipped models Communicating with Another BLUETOOTH ...

Page 181: ...drive into an AC outlet 1 2 Plug one end of a USB cable 3 not supplied into the USB port 2 and the other end to the external drive Details Note Be sure to connect an external drive to a power source with an AC adapter if supplied Hint You may need to install a software driver depending on the external drive you use In addition procedures to connect and use an external drive vary depending on the d...

Page 182: ...ssignment VAIO Button You can change the current task assigned to the VAIO button Details To change the button assignment you need to log onto your VAIO computer as a user with administrative rights such as a computer administrator 1 Press and hold down the VAIO button The settings window appears 2 Change the current task to your desired one You can select a task from the list 3 Click OK 2012 Sony...

Page 183: ...n and off the built in speakers or the headphones Fn F3 F4 Press the button repeatedly to adjust the volume level of the built in speakers and the headphones Details To decrease the volume press the Fn F3 keys To increase the volume press the Fn F4 keys Fn F5 F6 Press the button repeatedly to adjust the LCD brightness of your computer screen Details To decrease lighting intensity press the Fn F5 k...

Page 184: ... the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Create a password for your account Change your password or Remove your password 5 Follow the on screen instructions to enter your password and then press the Enter key Note Do not forget your password Write down the password and keep it in a secure place Hint...

Page 185: ...a password if it has already been set The BIOS setup screen appears If the screen does not appear restart the computer and try again 2 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 3 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 4 Press the or k...

Page 186: ...o change For example enter your machine password to change a machine password The BIOS setup screen appears If the screen does not appear restart the computer and try again 2 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 3 Enter the password and press the Enter key To change the password e...

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Page 188: ...blem operating your VAIO computer try these suggestions before contacting an authorized Sony service support center or your local Sony dealer directly 1 See other sections in this on screen manual 2 Start VAIO Care and perform necessary operations 3 Visit the VAIO online support website and find necessary information Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Read This...

Page 189: ...he Touch Pad You can disable the tapping function to avoid unintentional movements of the pointer caused by a light touch on the touch pad 1 Click Start All Programs and VAIO Control Center 2 Click Keyboard and Mouse and Touchpad 3 Click to clear the Enable tap functions check box 4 Click OK Related Topic Using the Touch Pad Enabling Disabling the Touch Pad Enabling Disabling the Multi Touch Funct...

Page 190: ... VAIO computer With the multi touch function you can perform the following operations Scroll Back Forward Zoom in Zoom out Rotate 1 Click Start All Programs and VAIO Control Center 2 Click Keyboard and Mouse and Touchpad 3 Click to select or clear the Enable multi touch functions check box Select the check box to enable the function or clear it to disable the function Related Topic Using the Touch...

Page 191: ...ur VAIO computer 1 Press and hold down the Fn key and press the F1 key Each time you press the keys the touch pad is enabled disabled Hint Be sure to connect a mouse before disabling the touch pad If you disable the touch pad before connecting a mouse you will be able to use only the keyboard for pointing operations Related Topic Using the Touch Pad Disabling the Tapping Function on the Touch Pad ...

Page 192: ...uickly To right click With the pointer on your desired item or object press the right button zone once Depending on the location of the pointer you can display various shortcut menus To drag With the pointer on your desired item or object press the left button zone once and while holding down the zone slide your finger on the touch pad Alternatively tap on the touch pad twice quickly and on the se...

Page 193: ...touch pad to rotate an image Slide the fingers counterclockwise to rotate left and slide them clockwise to rotate right Note The multi touch function scroll back forward zoom in zoom out rotate may not work depending on the software you are using or the touch pad settings Hint For detailed information on how to use the touch pad click Start All Programs and VAIO Control Center and follow the instr...

Page 194: ...s on while the built in camera is in use Hint The software installed on your VAIO computer varies depending on the computer s configurations To make a video call using Windows Live Messenger 1 Click Start All Programs and Windows Live Messenger You need to sign in to Windows Live Messenger to make a video call To display images from the built in camera 1 Click Start All Programs ArcSoft Webcam Sui...

Page 195: ... camera as it may cause poor quality images Do not let direct sunlight enter the lens of the built in camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Do not rub the area too hard as it can be ...

Page 196: ...ery Area Your built in storage device contains the recovery area where the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane...

Page 197: ...ata files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition There are two ways to create partitions using Windows and creating during recovery For more information on how to create partitions refer to Windows Help and Support or see Creating Partitions ...

Page 198: ... turned off to start VAIO Care Rescue 2 Click Tools and Start advanced recovery wizard Follow the on screen instructions until a screen to select recovery type appears 3 Click Custom recovery Resize C and create D drive 4 Enter the C drive size and click Next 5 Follow the on screen instructions Note If you create partitions during recovery all data on your built in storage device will be erased If...

Page 199: ...strative Tools If the User Account Control window appears click YES Hint If you are currently logged onto your VAIO computer as a standard user you may be prompted to enter an administrator name and password 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink 4 Right click Unallocated and s...

Page 200: ...sc drive not supplied to the computer Details If an AC adapter is supplied with the external optical disc drive plug the AC adapter into a power source 3 Insert the disc into the optical disc drive or connect the USB flash drive not supplied to the USB port while your VAIO computer is in Normal mode Note If your VAIO computer is equipped with the USB port that is compliant with the USB 2 0 standar...

Page 201: ...AIO computer Use the following software VAIO Care Creating Recovery Media Checking your computer hardware VAIO Care Rescue Rescuing backing up your data Recovering your VAIO computer Erasing all the data on your built in storage device Hint Refer to the help file included with VAIO Care and VAIO Care Rescue for more information What is a recovery area The recovery area on the built in storage devi...

Page 202: ...Creating Recovery Media Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery 2012 Sony Corporation 202 ...

Page 203: ...without a built in optical disc drive connect an external optical disc drive not supplied to your VAIO computer Details If an AC adapter is supplied with the external optical disc drive plug the AC adapter into a power source 3 Click Start All Programs and VAIO Care If the User Account Control window appears click Yes Hint If you are currently logged onto your VAIO computer as a standard user you ...

Page 204: ...ts or dust on the surface may cause read write errors Depending on the model you purchased you may not be able to create Recovery Media using optical discs except DVD R due to disk space shortage Refer to the help file included with VAIO Care beforehand when you use a USB flash drive as Recovery Media Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Not...

Page 205: ...ery process until the process is complete If you have forgotten the password and cannot start the recovery process contact an authorized Sony service support center to reset it A reset fee will be charged Notes on software Recovering your VAIO computer can restore only the preinstalled software The software that has been installed on your own or the data you have created since purchase cannot be r...

Page 206: ...ive to the USB port on your VAIO computer while the computer is in Normal mode Note If your VAIO computer is equipped with the USB port that is compliant with the USB 2 0 standard connect a USB device to the port 3 Turn off your VAIO computer and turn it on once again If you are using the external optical disc drive or the USB flash drive press the F11 key repeatedly until the VAIO logo screen dis...

Page 207: ...efore recovery 1 Press the ASSIST button while your VAIO computer is off to start VAIO Care Rescue If the Edit Boot Options window is displayed press the Enter key VAIO Care Rescue starts Hint If the display language selection window appears select your desired language and click OK 2 Click Start recovery wizard 3 Follow the on screen instructions Hint To perform the custom recovery select Tools a...

Page 208: ...rious data stored on your built in storage device To restore the lost data its backup copy is needed It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the feature click Start Control Panel System and Security and Backup and Restore Related Topic About Types of Backup Backing Up Your Data when You c...

Page 209: ...nge Windows settings your VAIO computer may have some problems such as slow response unable to launch software etc You can create a restore point before such an installation or setting change to restore your system to an earlier point in time if it has a problem For details on a restore point see Creating a Restore Point Details Note We will not restore or compensate for any lost or damaged data u...

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Page 211: ...eature before using Rescue Data to back up and restore your data However rescued files which are not encrypted on the built in storage device can be easily accessed by unauthorized users using Recovery Media and this software Therefore after using the software be sure to set the power on or hard disk password enable the Windows hard disk drive encryption feature and keep the Recovery Media in a se...

Page 212: ... driver Related Topic About Backup About Types of Backup Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Restoring System Files Using the Restore Point when You cannot Start Windows 2012 Sony Corporation 212 ...

Page 213: ...e points are created automatically for example when you install a software driver However we recommend that you create a new restore point manually using Control Panel before installing any software or software drivers on your VAIO computer Refer to Windows Help and Support for information on creating a restore point Related Topic About Backup About Types of Backup Backing Up Your Data when You ca...

Page 214: ...computer and turn it on once again If you are using an external optical disc drive or a USB flash drive press the F11 key repeatedly until the VAIO logo screen disappears The Windows Boot Manager screen is displayed 3 Press the or key to select Repair Windows 7 and press the Enter key 4 Select a keyboard layout and click Next If the appropriate keyboard layout is not selected you may not be able t...

Page 215: ...ndow appears click Yes Hint If you are currently logged onto your VAIO computer as a standard user you may be prompted to enter an administrator name and password 3 Follow the on screen instructions Note To restore copyright protected data such as music files organized by digital media playback software use a backup tool specified by the software you used to import such data Sony does not guarante...

Page 216: ...d versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras and other devices Because it is removable it can be used for external data storage For the latest information about Memory Stick visit http www sony net memorycard Related Topic Compatible Memory Stick Inserting Removing Memory Stick Formatting Memory Stick No...

Page 217: ...sert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Your VAIO computer has been tested and found compatible with any Sony branded Memory Stick of up to 32 GB available as of January 2012 However Memory Stick compatibility is not guaranteed in all cases The Memory Stick slot on your VAIO co...

Page 218: ...d cause a malfunction 1 Locate the Memory Stick slot Hint The Memory Stick slot on your computer also works as an SD memory card slot 2 Carefully slide Memory Stick into the slot until it clicks into place Details 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format The Format Memory Stick window appears 5 Click Restore device defaults The size of the allocation unit an...

Page 219: ... clicks into place The SD memory card icon will appear in the Computer window after you insert the card into the slot Note Be careful not to insert an SD memory card with wrong orientation If you force it into the slot upside down the slot may be damaged Refer to the manual that came with the SD memory card for more information The SD memory card icon will not appear in the Computer window until y...

Page 220: ...4 Pull the SD memory card out of the slot Related Topic Notes on Using SD Memory Cards 2012 Sony Corporation 220 ...

Page 221: ... drive letter for the Memory Stick slot such as E may vary depending on the system configuration of your VAIO computer Note The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot If Memory Stick cannot be inserted easily remove it gently and verify you are inserting it in the proper direction Be sure to hold Memory Stick with the arrow pointing in the ...

Page 222: ...olumes of data may take time to load so make sure the indicator light is off before removing Memory Stick Be sure to remove Memory Stick gently or it may pop out unexpectedly Related Topic About Memory Stick Compatible Memory Stick Formatting Memory Stick Notes on Using Memory Stick 2012 Sony Corporation 222 ...

Page 223: ...ectricity Before using an SD memory card with a device other than a computer such as a digital camera or a portable audio format initialize the SD memory card using the device Some devices may not support the file format for computers and show you a message that recommends you to format the SD memory card In this case copy data from the card to your VAIO computer and format the card using the devi...

Page 224: ...cools down Related Topic Inserting Removing SD Memory Cards 2012 Sony Corporation 224 ...

Page 225: ... copy of important data Stored data may be lost or corrupted if You remove Memory Stick or turn off your VAIO computer while the media access indicator light is on You use Memory Stick at a place where static electricity or electrical noise may disturb the card When carrying Memory Stick be sure to put it in its case to avoid static electricity Before using Memory Stick with a device other than a ...

Page 226: ... Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Keep Memory Stick Micro and M2 Duo adaptors away from children They are harmful if swallowed Related Topic About Memory Stick Compatible Memory Stick Inserting Removing Memory Stick Formatting Memory Stick 2012 Sony Corporation 226 ...

Page 227: ...ean off with a lightly wet cloth and then wipe remaining moisture away with a dry cloth Do not use solvents such as benzine acetone alcohol thinner or commercially available cleaners as these may cause damage to the surface or coating of your VAIO computer Use an air duster for precision equipment to blow off debris and dust underneath the keys keycaps Do not remove any keycap from the keyboard Do...

Page 228: ...the use of computers and office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption For detailed information on the ENERGY STAR Program visit the following websites http www energystar gov USA http www eu energystar org Europe This computer is designed in compliance with the ENERGY STAR standards and delivered with the...

Page 229: ...ettings Backup Recovery Security Other Operations Notifications About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Related Topic Read This First 2012 Sony Corporation 229 ...

Page 230: ...vice is damaged the data cannot be restored To prevent losing data you should be careful when handling your VAIO computer To avoid damaging your built in storage device Do not subject your VAIO computer to sudden movements Keep your VAIO computer away from magnets Do not place your VAIO computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or r...

Page 231: ...g on external devices or software in use If your VAIO computer or the AC adapter becomes extraordinarily hot turn off the computer unplug the AC adapter remove the battery pack if it is removable and then contact an authorized Sony service support center Power source Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug...

Page 232: ...VD is trademark of CyberLink Inc NVIDIA and 3D Vision are registered trademarks and or trademarks of NVIDIA Corporation in the United States and other countries ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft Inc ArcSoft WebCam Companion is a trademark of ArcSoft Inc AMD the AMD Arrow logo ATI and combinations thereof Radeon AMD Phenom AMD Turion AMD Athlon AMD Virtualization AMD...

Page 233: ...Not all the software listed above may be delivered with your model 2012 Sony Corporation 233 ...

Page 234: ...d from a digital audio device connected to the digital output port such as the HDMI output port What should I do if I do not hear sound from speakers or headphones What should I do if I hear microphone feedback from speakers when using my microphone What should I do if my microphone does not work What should I do if sound interruptions occur during video or audio playback 2012 Sony Corporation 234...

Page 235: ...TH R function What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area Why can t I exchange business card data with a smartphone or a mobile phone Why can t I use BLUETOOTH R devices when I switch users Why can t I use the BLUETOOTH R function when I log onto my VAIO computer as a use...

Page 236: ...ral Devices Camera What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images flicker Why are captured images poor in quality Why does the viewfinder show no images or poor quality images Why is the video input from the built in camera suspended momentarily 2012 Sony Corporation 236 ...

Page 237: ...if my computer screen goes blank What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port What should I do if no image is displayed on my external display or TV screen What should I do if some items do not fit on the computer screen What should I do if the top bottom and sides of images are not displayed because they are too large to fit on th...

Page 238: ... How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices HDMI What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port 2012 Sony Corporation 238 ...

Page 239: ... the Internet What should I do if I cannot find the VAIO Smart Network icon in the desktop notification area What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow What should I do if I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the access p...

Page 240: ...oubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Microphone What should I do if I hear microphone feedback from speakers when using my microphone What should I do if my microphone does not work 2012 Sony Corporation 240 ...

Page 241: ... does not turn on the power indicator light does not turn on in green What should I do if my VAIO computer does not turn on or the power button does not work the power indicator light blinks fast What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank Why does a message appear and Windows fail to start when I turn on my VAIO comput...

Page 242: ...Security Peripheral Devices Touch pad How do I avoid unintentional clicks or movements of the pointer caused by a light touch on the touch pad How do I disable the touch pad What should I do if my VAIO computer screen freezes What should I do if the pointer does not move Why can t I use the touch pad 2012 Sony Corporation 242 ...

Page 243: ...t or the Internet What should I do if I cannot find the VAIO Smart Network icon in the desktop notification area What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow What should I do if I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the acce...

Page 244: ... Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices BIOS What should I do if I forget the power on password to start my VAIO computer 2012 Sony Corporation 244 ...

Page 245: ...ting that the battery pack is incompatible or has been incorrectly installed after which my VAIO computer enters Hibernate mode Why can t I fully charge my battery pack Why doesn t my VAIO computer enter Hibernate mode when the battery pack is running out of power Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power 2012 Sony Corpora...

Page 246: ...Network Internet Backup Recovery Security Peripheral Devices Computer Why does the System Properties window display a slower CPU speed than the maximum Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power 2012 Sony Corporation 246 ...

Page 247: ...evices Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive You might be looking for the following topics What should I do if I cannot remove my floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the floppy disk 2012 Sony Corporation 247 ...

Page 248: ...rnet Backup Recovery Security Peripheral Devices Keyboard What should I do if I cannot enter certain characters with my keyboard What should I do if my VAIO computer screen freezes What should I do if my keyboard configuration is wrong What should I do if the pointer does not move 2012 Sony Corporation 248 ...

Page 249: ...dware Software Network Internet Backup Recovery Security Peripheral Devices Memory card Why can t I write data to a memory card Why doesn t the memory card icon appear in the Computer window Why doesn t the Memory Stick icon appear in the Computer window 2012 Sony Corporation 249 ...

Page 250: ...Peripheral Devices Password What should I do if I forget the Windows password What should I do if I forget the power on password to start my VAIO computer What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively 2012 Sony Corporation 250 ...

Page 251: ...curity Peripheral Devices Software Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder You might be looking for the following topics What should I do if my game software does not work or it keeps crashing 2012 Sony Corporation 251 ...

Page 252: ...o if I cannot charge the device connected to the USB port that supports USB charging You might be looking for the following topics What should I do if I cannot print a document What should I do if I cannot remove my floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the USB device What should I do if my VAIO computer does no...

Page 253: ...aptured images contain dropped frames and audio interruptions What should I do if captured images flicker What should I do if my VAIO computer screen freezes What should I do if my computer screen goes blank What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port What should I do if no image is displayed on my external display or TV screen Wh...

Page 254: ...rnet Backup Recovery Security Peripheral Devices Software What should I do if my game software does not work or it keeps crashing Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder 2012 Sony Corporation 254 ...

Page 255: ...TH R function What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area Why can t I exchange business card data with a smartphone or a mobile phone Why can t I use BLUETOOTH R devices when I switch users Why can t I use the BLUETOOTH R function when I log onto my VAIO computer as a use...

Page 256: ...t or the Internet What should I do if I cannot find the VAIO Smart Network icon in the desktop notification area What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow What should I do if I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the acce...

Page 257: ... the Internet What should I do if I cannot find the VAIO Smart Network icon in the desktop notification area What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow What should I do if I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the access p...

Page 258: ...evices Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive You might be looking for the following topics What should I do if I cannot remove my floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the floppy disk 2012 Sony Corporation 258 ...

Page 259: ...oking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a document What should I do if I cannot remove my floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the USB device What should I do if my VAIO computer does no...

Page 260: ...AIO computer system to its factory default settings How do I create Recovery Media What should I do if I cannot complete the recovery process What should I do if I cannot create Recovery Media What should I do if I cannot recover my VAIO computer from the recovery area What should I do if my VAIO computer becomes unstable Windows does not start What should I do if my VAIO computer becomes unstable...

Page 261: ... Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices BIOS What should I do if I forget the power on password to start my VAIO computer 2012 Sony Corporation 261 ...

Page 262: ...Peripheral Devices Password What should I do if I forget the Windows password What should I do if I forget the power on password to start my VAIO computer What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively 2012 Sony Corporation 262 ...

Page 263: ...y Security Peripheral Devices Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive What should I do if I cannot remove my floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the floppy disk 2012 Sony Corporation 263 ...

Page 264: ...o if I cannot print a document What should I do if I cannot remove my floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the USB device What should I do if my VAIO computer does not recognize the floppy disk You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port...

Page 265: ...SVE1111 Series Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Printer What should I do if I cannot print a document 2012 Sony Corporation 265 ...

Page 266: ...d to start my VAIO computer If you forget the password Details you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center 2012 Sony Corporatio...

Page 267: ...al Devices What should I do if I do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port To output sound from a digital audio device connected to the digital output port on your VAIO computer you need to change the sound output to the digital audio device Details 2012 Sony Corporation 267 ...

Page 268: ... When the volume is turned off click Deactivate muting to turn on the volume When the volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer Details If external speakers require external power make sure the speakers are securely connected to an AC outlet Make s...

Page 269: ...al Devices What should I do if I hear microphone feedback from speakers when using my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone 2012 Sony Corporation 269 ...

Page 270: ...lected as a recording device Click Hardware and Sound in the Control Panel window select the Recording tab in the Sound window and check if there is a check mark on your desired microphone icon If not select the icon and click Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer If you are using an external microphone use a plug in power mic...

Page 271: ...y Peripheral Devices What should I do if sound interruptions occur during video or audio playback Sound interruptions may occur when the CPU load is high In this case reduce the CPU load by exiting all running software other than playback software or by disabling unnecessary audio effects applied to playback 2012 Sony Corporation 271 ...

Page 272: ...et 10 meters due to obstacles between the devices radio wave quality ambient environment that includes existence of walls and materials of such walls or software in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETO...

Page 273: ...computer is on When the WIRELESS indicator light is off you cannot use the BLUETOOTH function Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon in the desktop notification area to open the VAIO Smart Network settings window Click each switch next to Wireless Functions and BLUETOOTH to toggle it to On Check whether the BLUETOOTH function is enabled Make sure the s...

Page 274: ...he device and your VAIO computer has been properly performed Some BLUETOOTH devices require authentication pairing before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Click arrow in the desktop notification area right click the BLUETOOTH icon and click...

Page 275: ...fication area Make sure each switch next to Wireless Functions and BLUETOOTH is toggled to On in the VAIO Smart Network window Follow these steps to open the Bluetooth Settings window and check the settings Click Start and Devices and Printers Right click the BLUETOOTH device icon and click Bluetooth settings Click the Options tab and select the Show the Bluetooth icon in the notification area che...

Page 276: ...ckup Recovery Security Peripheral Devices Why can t I exchange business card data with a smartphone or a mobile phone Your VAIO computer does not support the data transfer function vCard Exchange which exchanges business card data between BLUETOOTH devices a smartphone a mobile phone etc 2012 Sony Corporation 276 ...

Page 277: ...are Software Network Internet Backup Recovery Security Peripheral Devices Why can t I use BLUETOOTH R devices when I switch users If you switch users without logging off your system BLUETOOTH devices will not work Be sure to log off before switching users 2012 Sony Corporation 277 ...

Page 278: ...ecurity Peripheral Devices Why can t I use the BLUETOOTH R function when I log onto my VAIO computer as a user with a standard user account The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Log onto the computer as a user with administrative rights 2012 Sony Corporation 278 ...

Page 279: ...on of a BLUETOOTH standard employed on the BLUETOOTH device with which you want to communicate is not the same version as the one employed on your VAIO computer the communication speed may become slower If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met high speed communications are available However some BLUETOOTH profiles do not suppo...

Page 280: ... on your software application may cause dropped frames Refer to the help file included with your software application for more information There may be more software applications running than your VAIO computer can handle Exit the applications that you are not currently using This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU performance Check...

Page 281: ...problem occurs when you use the built in camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some software applications offer adjustable parameters such as brightness to eliminate flicker noise 2012 Sony Corporation...

Page 282: ...t Backup Recovery Security Peripheral Devices Why are captured images poor in quality Images captured under fluorescent light may contain light reflections A dark portion in captured images may contain noise The area on and around the built in camera is soiled Clean the area Details 2012 Sony Corporation 282 ...

Page 283: ...re application Exit the current application before starting another On models with VAIO Gesture Control or Media Gallery you cannot use another camera application that uses the built in camera while using the gesture function of the software The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This is normal and does not indicate a malfunctio...

Page 284: ...ware Software Network Internet Backup Recovery Security Peripheral Devices Why is the video input from the built in camera suspended momentarily The video input may be suspended momentarily if A shortcut key with the Fn key is used The CPU load increases 2012 Sony Corporation 284 ...

Page 285: ... Security Peripheral Devices How do I change the LCD brightness Press the Fn F5 or Fn F6 keys to adjust the LCD brightness of your VAIO computer Details To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display 2012 Sony Corporation 285 ...

Page 286: ...ork Internet Backup Recovery Security Peripheral Devices What should I do if I cannot see proper images on the computer screen Make sure the screen color setting is set to True Color 32 bit Refer to Windows Help and Support for more information on how to change the setting 2012 Sony Corporation 286 ...

Page 287: ...pear along the top bottom and sides of the computer screen or an external display when I display images Change the resolution size of the screen image Details If you are displaying images on an external display such as a TV connected to your VAIO computer with an HDMI cable not supplied adjust the screen resolution in the HDMI output resolution settings Details 2012 Sony Corporation 287 ...

Page 288: ...Peripheral Devices What should I do if my VAIO computer screen freezes Restart your VAIO computer Press the Ctrl Alt Delete keys and click arrow and Restart If the problem persists press and hold down the Power button for more than four seconds or slide the Power switch to the right for more than four seconds 2012 Sony Corporation 288 ...

Page 289: ...play output and then press the Enter key Details If your VAIO computer is running on battery power make sure the battery pack is installed properly and is charged Details If you wait for a while and the computer screen remains blank follow the procedures below Press and hold down the Power button for more than four seconds check if the power indicator light is off and then turn on your VAIO comput...

Page 290: ...splayed on my TV screen or external display connected to the HDMI output port Reconnect the HDMI cable not supplied Details Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display Change the screen resolution of the connected TV or external display Details Images may appear on the screen 2012 Sony Corporation 290 ...

Page 291: ... Software Network Internet Backup Recovery Security Peripheral Devices What should I do if no image is displayed on my external display or TV screen Press the Fn F7 keys several times to select your desired display output and then press the Enter key Details 2012 Sony Corporation 291 ...

Page 292: ...ral Devices What should I do if some items do not fit on the computer screen Check that the text size is set to 100 If not some items for example a software menu may not be displayed correctly depending on the software you are using Refer to Windows Help and Support for more information on how to change the text size 2012 Sony Corporation 292 ...

Page 293: ...des of images are not displayed because they are too large to fit on the computer screen or an external display Change the resolution size of the screen image Details If you are displaying images on an external display such as a TV connected to your VAIO computer with an HDMI cable not supplied adjust the screen resolution in the HDMI output resolution settings Details 2012 Sony Corporation 293 ...

Page 294: ...icient for displaying high resolution videos In such a case lower the resolution of the LCD screen Details If the external display is selected as the display output with the Fn F7 keys and is disconnected from your VAIO computer the computer screen may become unable to display a video In such a case stop video playback press the Fn F7 keys to select the computer screen as the display output and th...

Page 295: ... computer screen and an external display change the display output to either of them If you have enabled Aero Themes for your desktop theme change the current desktop theme Refer to Windows Help and Support for information on how to change the theme Some videos may not be displayed smoothly depending on the type or bit rate of videos Lowering the screen resolution may improve video playback perfor...

Page 296: ...ion videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of the...

Page 297: ... your access point is enabled register the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Click Start All Programs Accessories Command Prompt and then enter ipconfig all and press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wireless Network C...

Page 298: ... VAIO computer away from obstructions or closer to any access point you may be using Check that your access point is displayed in the Currently connected to window Click Start Control Panel Network and Internet Network and Sharing Center and Connect to a network and then check that your access point is displayed in the Currently connected to window Make sure the security key is correct The securit...

Page 299: ...ting Hardware Software Network Internet Backup Recovery Security Peripheral Devices What should I do if I cannot find the VAIO Smart Network icon in the desktop notification area Click arrow in the desktop notification area to view all the icons 2012 Sony Corporation 299 ...

Page 300: ...for a while and try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced If your access point interferes with other access points change the access point channel Refer to the manual that came with your acces...

Page 301: ...ed to On in the VAIO Smart Network window To use the wireless LAN function on your VAIO computer you need to set up the function Check the wireless LAN settings of the computer Details If connection utility software supplied with a third party wireless LAN product is installed uninstall it If connection utility software is installed Windows may fail to configure the wireless LAN settings Be sure t...

Page 302: ...rk Internet Backup Recovery Security Peripheral Devices What should I do if I do not know the SSID or security key for the access point You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information 2012 Sony Corporation 302 ...

Page 303: ...are Network Internet Backup Recovery Security Peripheral Devices What should I do if the text size on the website is small or large Change the text size on your web browser If you use Internet Explorer click Page and Text Size and then select your desired text size 2012 Sony Corporation 303 ...

Page 304: ...y Security Peripheral Devices What should I do if the website is not displayed Depending on your Internet Service Provider ISP you may need to change the web browser settings Refer to the manual provided from your ISP to check the web browser settings Make sure the URL in the address bar is correct 2012 Sony Corporation 304 ...

Page 305: ...off the computer While the computer is communicating with a peripheral device or the network Windows does not allow you to turn off the computer In addition some peripheral device drivers for the peripheral devices do not support the feature to force the computer to shut down If the computer screen freezes press the Ctrl Alt Delete keys and click Shut down in the lower right corner of the computer...

Page 306: ...ternet Backup Recovery Security Peripheral Devices What should I do if VAIO Care Rescue starts when I turn on my VAIO computer You may have pressed not the Power button but the ASSIST button Exit VAIO Care Rescue and check where the Power button is located on your VAIO computer 2012 Sony Corporation 306 ...

Page 307: ...er does not enter Hibernate mode To place your VAIO computer into Hibernate mode disable Rapid Wake in the Rapid Wake window on VAIO Control Center Details If you still cannot select Hibernate mode click Change advanced power settings in the Power Options window and check if Allow hybrid sleep under Sleep is set to Off If it is set to On change it to Off Details 2012 Sony Corporation 307 ...

Page 308: ...ot enter Sleep mode If the utility program such as a printer utility program is running exit the program or temporarily disable it Depending on the type of your screen saver your VAIO computer may not enter Sleep mode while the screen saver is activated Your VAIO computer may not enter Sleep mode if you execute a task on the computer before completely entering Sleep mode 2012 Sony Corporation 308 ...

Page 309: ...ck and wait about five minutes Then put them back in place and turn on the computer again Before using your VAIO computer for the first time you need to connect the computer to a power source with the AC adapter Check that you are using the supplied Sony AC adapter For your safety use only the genuine Sony rechargeable battery pack and AC adapter which are supplied by Sony for your VAIO computer M...

Page 310: ... I do if my VAIO computer does not turn on or the power button does not work the power indicator light blinks fast The battery pack may not be installed properly Remove the battery pack and reinstall it properly Details If the problem persists it means the installed battery is not compatible with your VAIO computer Remove the battery pack 2012 Sony Corporation 310 ...

Page 311: ...ur VAIO computer from the network if any Press and hold down the Power button for more than four seconds and make sure the power indicator light is off Then turn on your VAIO computer again If the problem persists press and hold down the Power button for more than four seconds and make sure the power indicator light is off Disconnect all cables connected to your VAIO computer such as the AC adapte...

Page 312: ...hy does a message appear and Windows fail to start when I turn on my VAIO computer The BIOS boot options may have been incorrectly configured Turn on your VAIO computer press the F2 key repeatedly until the VAIO logo disappears and check if the Boot Mode option is available in the BIOS setup screen If available change the option 2012 Sony Corporation 312 ...

Page 313: ... Backup Recovery Security Peripheral Devices Why does my VAIO computer automatically turn off When the battery pack is running out of power your VAIO computer automatically enters Hibernate mode and eventually turns off Connect the AC adapter to the computer or charge the battery pack 2012 Sony Corporation 313 ...

Page 314: ...net Backup Recovery Security Peripheral Devices Why doesn t my VAIO computer enter Hibernate mode when the battery pack is running out of power This problem occurs when Windows does not allow a task to be suspended depending on the running software or the connected external device 2012 Sony Corporation 314 ...

Page 315: ...off after the automatic turn off time has passed Some software applications or screen savers are designed to temporarily disable the feature of Windows that turns off the computer screen or places your VAIO computer into Sleep mode after a certain period of inactivity To solve this problem exit the running software application s or change the current screen saver 2012 Sony Corporation 315 ...

Page 316: ...rdware Software Network Internet Backup Recovery Security Peripheral Devices How do I avoid unintentional clicks or movements of the pointer caused by a light touch on the touch pad To avoid unintentional operations disable the tapping function Details 2012 Sony Corporation 316 ...

Page 317: ...net Backup Recovery Security Peripheral Devices How do I disable the touch pad Press the Fn F1 keys to disable the touch pad Details Alternatively you can disable the touch pad in the VAIO Control Center window Click Start All Programs and VAIO Control Center to display the window 2012 Sony Corporation 317 ...

Page 318: ...gainst your intention depending on the software you are using In such a case wait for a while before moving the pointer again If the pointer still does not move press the Ctrl Alt Delete keys and click Shut down in the lower right corner of the computer screen to turn off your VAIO computer If the problem persists press and hold down the Power button or slide the Power switch to the right for more...

Page 319: ...ral Devices Why can t I use the touch pad The touch pad is disabled Press the Fn F1 keys to enable the touch pad Details Alternatively you can click Start All Programs and VAIO Control Center and then enable the touch pad in the VAIO Control Center window Disconnect a mouse from your VAIO computer if it is connected 2012 Sony Corporation 319 ...

Page 320: ...fter which my VAIO computer enters Hibernate mode This problem could be due to the battery pack not being installed properly To solve this problem turn off your VAIO computer remove the battery pack and then reinstall it Details If the problem persists it is likely that the installed battery pack is not compatible with your VAIO computer or has failed Turn off the computer remove the battery pack ...

Page 321: ...charge my battery pack The battery care function is enabled on the VAIO Control Center to extend the life of your battery pack Check the settings on the VAIO Control Center If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced 2012 Sony Corporation 321 ...

Page 322: ...s Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction 2012 Sony Corporation 322 ...

Page 323: ...ral Devices Why does the System Properties window display a slower CPU speed than the maximum This is normal Because your VAIO computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes the System Properties window may display the current CPU speed instead of the maximum speed 2012 Sony Corporation 323 ...

Page 324: ...net Backup Recovery Security Peripheral Devices What should I do if I cannot boot my VAIO computer from the floppy disk drive Turn on your VAIO computer and press the F11 key repeatedly until the VAIO logo disappears If the computer does not boot restart the computer and try again 2012 Sony Corporation 324 ...

Page 325: ...are Software Network Internet Backup Recovery Security Peripheral Devices What should I do if I cannot remove my floppy disk Close open file s make sure the indicator light on the USB floppy disk drive is off and then remove your floppy disk from the drive 2012 Sony Corporation 325 ...

Page 326: ...re the floppy disk is right side up before inserting it into the drive If a message indicating that your floppy disk is full appears your floppy disk does not have enough free space Change the floppy disk to another with enough free space and then save data again If a message indicating that your floppy disk is write protected appears slide a write protect tab on the floppy disk to disable the wri...

Page 327: ...ot recognize the floppy disk Make sure the floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer Make sure the floppy disk is right side up before inserting it into the drive Make sure the USB floppy disk drive is securely connected to your VAIO computer Remove the floppy disk from the USB floppy disk drive and then insert it again 2012 Sony Corporation 327 ...

Page 328: ...ndicator light is off you can enter the letters and symbols printed on the keys Press the Num Lk key to turn the Num Lock indicator light on or off Details Check if the Caps Lock indicator light is on or off When the indicator light is on characters typed will appear in uppercase or lowercase if you also hold down the Shift key When the indicator light is off characters typed will appear in lowerc...

Page 329: ...evices What should I do if my keyboard configuration is wrong The language layout of your keyboard is labeled on the packaging box If you choose a different regional keyboard when you complete the Windows setup the key configuration will be mismatched To change the keyboard configuration refer to Windows Help and Support 2012 Sony Corporation 329 ...

Page 330: ...rk Internet Backup Recovery Security Peripheral Devices Why can t I write data to a memory card Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting Make sure the erasure prevention switch is off 2012 Sony Corporation 330 ...

Page 331: ... Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Why doesn t the memory card icon appear in the Computer window The icon will not appear if no memory card is inserted in the slot 2012 Sony Corporation 331 ...

Page 332: ...e Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Why doesn t the Memory Stick icon appear in the Computer window The icon does not appear when no Memory Stick is inserted into the slot 2012 Sony Corporation 332 ...

Page 333: ... if I forget the Windows password The Windows password is case sensitive Check your password and enter again Log on using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery Details 2012 Sony Corporation 333 ...

Page 334: ...r I enter a wrong power on password three times consecutively Press and hold down the Power button for more than four seconds and check if the power indicator light is off Then restart your VAIO computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password If you forget the power on password you cannot start yo...

Page 335: ... I do if my game software does not work or it keeps crashing Check the website of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO computer models the graphics memory is shared with the system The optimal graphics performance in such a case is not guaranteed 2012 Sony Corporation 335 ...

Page 336: ...hooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices What should I do if I cannot charge the device connected to the USB port that supports USB charging Make sure that USB Charging Settings is enabled Details 2012 Sony Corporation 336 ...

Page 337: ...he status of your printer is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support for more information Make sure your printer is compatible with Windows installed on your VAIO computer Make sure your printer is connect...

Page 338: ...rinter check if the power cable is connected properly to an AC outlet You may need to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device USB hubs may prevent ...

Page 339: ...ces How can I reinstall the original software and drivers You can restore the preinstalled software and drivers using VAIO Care To restore them start VAIO Care Details and then click Advanced Tools Restore and recovery and Reinstall applications and drivers Refer to the help file included with VAIO Care for more information 2012 Sony Corporation 339 ...

Page 340: ...oftware Network Internet Backup Recovery Security Peripheral Devices How can I restore my VAIO computer system to its factory default settings There are two ways to recover your VAIO computer system from Recovery Media Details and from the recovery area Details 2012 Sony Corporation 340 ...

Page 341: ...Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices How do I create Recovery Media You can create Recovery Media using VAIO Care Details 2012 Sony Corporation 341 ...

Page 342: ...ck the discs for dirt or damage If the discs are not clean clean them and try recovering your VAIO computer again If you cannot recover your VAIO computer from the recovery area restart the computer and recover the computer from the recovery area again or use Recovery Media If you cannot recover your VAIO computer using a USB optical drive or USB flash drive connect the drive to another USB port o...

Page 343: ...Media Try the suggestions below Download and install the latest updates using VAIO Update Restart your VAIO computer And then try to create Recovery Media again If an AC adapter is supplied with an external optical disc drive plug the AC adapter into a power source Try other reliable media If the problem persists visit the VAIO online support website for further assistance 2012 Sony Corporation 34...

Page 344: ...r my VAIO computer from the recovery area Recover your VAIO computer from Recovery Media if you have used software to modify the recovery area installed a different operating system from the preinstalled one or formatted the built in storage device without using VAIO Care Rescue If the problem persists visit the VAIO online support website for further assistance 2012 Sony Corporation 344 ...

Page 345: ...tails Use VAIO Hardware Diagnostics to identify problems on your VAIO computer With the software you can check if the computer hardware a CPU a memory module and a built in storage device needs to be replaced To start VAIO Hardware Diagnostics click Tools and VAIO Hardware Diagnostics in VAIO Care Rescue Follow the instructions in Recovering from the Recovery Area to recover your VAIO computer Det...

Page 346: ...r Reinstall the preinstalled software or software drivers on your VAIO computer if such software or software drivers have not been working properly Details Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support for more information If the problem persists follow the instructions in Recovering from the Recovery Area to recover your VAI...

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