Sony SRS-XB23 Help Manual Download Page 88

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Help Guide

Wireless Speaker

SRS-XB43

What can I do to solve a problem?

If the speaker does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide and try any corrective actions listed.

Charge the speaker.

You may be able to resolve some issues by charging the built-in battery.

Restart the speaker.

Initialize the speaker.

This operation restores the settings such as volume, etc. to the factory default settings, and deletes all pairing

information.

Look up information on the issue on the customer support website.

Access the following support home pages to get support information about your speaker:

For customers in Americas:

https://www.sony.com/am/support

For customers in Europe:

https://www.sony.eu/support

For customers in China:

https://service.sony.com.cn

For customers in other countries/regions:

https://www.sony-asia.com/support

If the operations above do not work, consult your nearest Sony dealer.

Summary of Contents for SRS-XB23

Page 1: ... started Parts and controls Power source charging Charging the speaker Turning the power on Turning the power off Using the BLUETOOTH standby function Charging a USB device such as a smartphone or iPhone Auto power off Auto Standby function Lighting function Turning on off the speaker s light Lighting function Making connections 1 ...

Page 2: ...LUETOOTH devices connected at the same time Multi device connection Stereo Pair function Listening to music wirelessly with 2 speakers Stereo Pair function Terminating the Stereo Pair function Party Connect function Enjoying wireless playback using multiple speakers Party Connect function Terminating the Party Connect function Listening to music of a portable audio device etc Enjoying switching th...

Page 3: ...harge the speaker Unable to turn on the speaker or the speaker suddenly turns off Sound No sound Sound from only one speaker Low sound level Distorted sound Humming or noise in the speaker output No voice or low voice from callers Sound becomes low while in use BLUETOOTH Unable to pair the speaker with a BLUETOOTH device Unable to connect the speaker to a BLUETOOTH device with One touch connection...

Page 5: ...with indicator 3 play button call button 4 volume buttons 5 LIVE button with indicator STAMINA button with indicator Press the button briefly to switch the sound effect between LIVE SOUND mode and EXTRA BASS mode To switch the sound effect between EXTRA BASS mode and STAMINA mode press and hold the button 6 Microphone 7 5 ...

Page 6: ...ery of the speaker can be charged when connected to an AC outlet via the supplied AC adaptor 13 BATT battery button LIGHT button Press the button briefly to hear the voice guidance associated with the remaining battery power To turn on off the lighting function press and hold the button 14 PARTY Party Connect button with indicator 15 ST PAIR Stereo Pair button with indicator 16 This port is not co...

Page 7: ...idance listed below is output from the speaker depending on the remaining built in battery power 80 or more Battery fully charged 60 or more Battery about 70 40 or more Battery about 50 20 or more Battery about 30 Less than 20 Please charge Built in battery life using a BLUETOOTH connection About 24 hours The volume level of the speaker is set to 31 The lighting function is set to off The sound ef...

Page 8: ...the speaker at a loud volume the built in battery may run low even if the speaker is connected to an AC outlet If you want to use the speaker while charging lower the volume of the speaker Otherwise turn off the speaker and charge the built in battery sufficiently When you use the speaker at a loud volume for a long time the built in battery may run low even if the speaker is connected to an AC ou...

Page 10: ...y the built in battery is running low and needs to be charged In this state the speaker cannot supply power to other devices Related Topic Turning the power off Charging the speaker Turning on off the speaker s light Lighting function 5 011 814 11 1 Copyright 2020 Sony Corporation Press the power button The power indicator lights up in green and the BLUETOOTH indicator flashes slowly in blue When ...

Page 11: ... is activated the power indicator will light up in orange and the speaker will enter BLUETOOTH standby mode Related Topic Auto power off Auto Standby function Using the BLUETOOTH standby function 5 011 814 11 1 Copyright 2020 Sony Corporation Press the power button The power indicator and BLUETOOTH indicator turn off 1 At the time of purchase the BLUETOOTH standby function is set to off 11 ...

Page 12: ...upplied While the speaker is running only on power from the rechargeable built in battery the BLUETOOTH standby function turns off Pair the speaker with a BLUETOOTH device in advance If pairing information is not stored in the speaker such as when the speaker is used for the first time after purchase the speaker will not enter the BLUETOOTH standby mode Connect the speaker to an AC outlet with the...

Page 13: ...standby function is activated the power indicator lights up in orange while the speaker is turned off Related Topic Charging the speaker Turning the power on About the indicators 5 011 814 11 1 Copyright 2020 Sony Corporation Tap Settings 5 Tap Power Option 6 Tap Bluetooth Standby 7 Tap ON to set the BLUETOOTH standby mode to on 8 13 ...

Page 14: ... with a USB cable Do not charge the speaker s built in battery in places where water may splash on it The supplied AC adaptor as well as the USB port and the AUDIO IN jack behind the cap are designed neither for waterproof nor for dust proof After you disconnect the USB cable from the speaker upon completion of battery charging be sure to close the cap securely The cap plays a very important role ...

Page 16: ...or is it being operated When the speaker is in AUDIO IN mode No operation on the speaker No music sound is played on an audio device connected to the AUDIO IN jack or the music sound of an audio device connected to the AUDIO IN jack is too small Neither a mobile phone smartphone with the hands free function activated nor an iPhone iPod touch has a BLUETOOTH connection with the speaker Hint You can...

Page 17: ... the speaker for about 3 seconds until the lighting function turns off on By pressing and holding the button for about 3 seconds again the lighting function turns on off again Hint By using the Illumination function on Sony Music Center you can turn on off the lighting function or choose the various lighting modes The following are examples of the lighting modes LIGHT OFF No lighting RAVE For danc...

Page 18: ...ms bright turn up the room lights or turn off the lighting function Be sure to close the cap completely after using the BATT battery LIGHT button The cap plays a very important role in maintenance of the waterproof and dust proof performance Related Topic What you can do with Sony Music Center 5 011 814 11 1 Copyright 2020 Sony Corporation 18 ...

Page 19: ...urn down the volume of the BLUETOOTH device and speaker to avoid any sudden loud sound output from the speaker Depending on the BLUETOOTH device the volume of the device may be synchronized with the speaker Prepare the operating instructions supplied with the BLUETOOTH device for reference Turn on the speaker 1 Check the status of the BLUETOOTH indicator When the indicator is double flashing After...

Page 20: ...he operating instructions supplied with the BLUETOOTH device When the indicator stays lit The speaker has been connected to the BLUETOOTH device To connect to other BLUETOOTH devices follow one of the procedures below To pair the speaker with a second or subsequent BLUETOOTH device when the speaker has pairing information of other BLUETOOTH devices proceed to step To reconnect to the BLUETOOTH dev...

Page 21: ... The pairing mode of the speaker is released after about 5 minutes and the BLUETOOTH indicator flashes slowly However when pairing information is not stored in the speaker such as at the factory settings the pairing mode is not released If the pairing mode is released before finishing the process repeat from step Perform the pairing procedure on the BLUETOOTH device to detect the speaker When a li...

Page 22: ...touch or computer In this case erase the pairing information of the speaker on your iPhone iPod touch or computer and then perform the pairing procedure again The speaker can be paired with multiple devices but can only play music from one paired device at a time When an audio cable is connected to the speaker s AUDIO IN jack while the speaker and the BLUETOOTH device have been connected via BLUET...

Page 23: ...llowing before starting Stop playback on the device Turn down the volume of the device and speaker to avoid sudden loud sound output from the speaker Depending on the device the volume of the device will be synchronized with the speaker Cancel the screen lock on the device Even if your WALKMAN is compatible with the NFC function it may not be able to make a BLUETOOTH connection with the speaker by...

Page 24: ...ack while the speaker and the BLUETOOTH device have been connected via BLUETOOTH connection sound from the BLUETOOTH connected device is not output from the speaker the hands free function is available To listen to music from the BLUETOOTH device disconnect the audio cable from the speaker s AUDIO IN jack If your device is a type that goes into standby mode in response to magnetic force it may not...

Page 25: ... Prepare the operating instructions supplied with the computer for reference Stop playback on the computer Turn down the volume of the computer and speaker to avoid any sudden loud sound output from the speaker Set the speaker of your computer to on If the speaker of your computer is set to mute sound does not output on the BLUETOOTH speaker When the speaker of your computer is set to on Prepare t...

Page 26: ...indicator is flashing slowly The speaker is searching for BLUETOOTH connections To pair the speaker with a second or subsequent BLUETOOTH device when the speaker has pairing information of other BLUETOOTH devices proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before proceed to step Depending on the BLUETOOTH device the speaker may ...

Page 27: ...OOTH devices proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before proceed to step Press the BLUETOOTH button You hear voice guidance BLUETOOTH pairing from the speaker and the BLUETOOTH indicator starts double flashing pairing mode 4 Search for the speaker on the computer Connecting the speaker to the computer via a BLUETOOTH conn...

Page 28: ...ected music will be displayed on the screen Proceed to step 2 Click Add a device 1 Select SRS XB43 and click Next If a passkey is required enter 0000 If SRS XB43 does not appear perform the operation again from step 2 The passkey may be called a passcode PIN code PIN number or password When the following screen appears click Close The computer begins installing the driver 3 28 ...

Page 29: ...e speaker will cause it to turn off automatically If this happens turn on the speaker again Register the speaker to the computer For Windows 10 After pairing the BLUETOOTH connection establishes automatically and Connected music will be displayed on the screen Proceed to step For Windows 8 1 6 Right click on SRS XB43 in Devices and select Sound settings from the menu that appears 1 Confirm SRS XB4...

Page 30: ... right click on the Sound screen and select Show Disabled Devices from the menu that appears Then proceed to step 3 Right click on SRS XB43 Stereo and select Connect from the menu that appears When the speaker is connected a checkmark will appear on SRS XB43 Stereo on the Sound screen Proceed to step 3 30 ...

Page 31: ... green Follow the on screen instructions to establish a BLUETOOTH connection When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit If the connection attempt fails repeat the procedure from step 7 31 ...

Page 32: ...eady been paired the device that was paired earliest is replaced by the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod touch or computer In this case erase the pairing information of the speaker on your iPhone i...

Page 33: ...he speaker to an AC outlet with the AC adaptor supplied Or charge the rechargeable built in battery sufficiently Prepare the operating instructions supplied with the computer for reference Stop playback on the computer Turn down the volume of the computer and speaker to avoid any sudden loud sound output from the speaker Depending on your computer turn on the built in BLUETOOTH adaptor If you do n...

Page 34: ...sequent BLUETOOTH device when the speaker has pairing information of other BLUETOOTH devices proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before proceed to step Depending on the BLUETOOTH device the speaker may be reconnected with the device right after it is turned on For details refer to the operating instructions supplied with...

Page 35: ...eaker before proceed to step Press the BLUETOOTH button You hear voice guidance BLUETOOTH pairing from the speaker and the BLUETOOTH indicator starts double flashing pairing mode 3 Search for the speaker on the computer 4 Select System Preferences Bluetooth in the taskbar on the right bottom of the screen 1 Select SRS XB43 from the Bluetooth screen then click Pair 2 Follow the on screen instructio...

Page 36: ...If the pairing mode is released before finishing the process repeat from step Once BLUETOOTH devices are paired there is no need to pair them again except in the following cases Pairing information has been deleted after repair etc The speaker is already paired with 8 devices and another device is to be paired The speaker can be paired with up to 8 devices If a new device is paired after 8 devices...

Page 37: ...r When an audio cable is connected to the speaker s AUDIO IN jack while the speaker and the BLUETOOTH device have been connected via BLUETOOTH connection sound from the BLUETOOTH device is not output from the speaker the hands free function is available To listen to music from the BLUETOOTH device disconnect the audio cable from the speaker s AUDIO IN jack When using the Stereo Pair function or Pa...

Page 38: ...peaker are set to a moderate level to avoid sudden loud sound output from the speaker Depending on the BLUETOOTH device adjusting the volume of the speaker may not be possible on the BLUETOOTH device while playback on the device is stopped paused Connect the speaker with the BLUETOOTH device When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker a...

Page 39: ...u connect a portable audio device etc to the speaker s AUDIO IN jack while listening to music via BLUETOOTH connection the speaker switches to the AUDIO IN mode automatically In this case music of the BLUETOOTH device is not output if the BLUETOOTH connection is active the hands free function is available To listen to music from the BLUETOOTH device again disconnect the audio cable from the speake...

Page 40: ...on the connected device Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker the communication environment or the usage environment Related Topic Charging the speaker Terminating the BLUETOOTH connection After use 5 011 814 11 1 Copyright 2020 Sony Corporation 40 ...

Page 41: ...cted from AAC LDAC and SBC Priority on stable connection SBC is selected Connect the speaker to an AC outlet with the supplied AC adaptor Note Do not turn on the speaker 1 Change the sound quality When using the buttons of the speaker When using Sony Music Center 2 While holding the volume button press the BLUETOOTH button until the BLUETOOTH indicator flashes in blue When the setting is changed t...

Page 42: ...e BLUETOOTH standby function What you can do with Sony Music Center 5 011 814 11 1 Copyright 2020 Sony Corporation When a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker Tap Music Center on your smartphone iPhone etc to start up the application Music Center 3 Tap SRS XB43 4 Tap Settings Other Settings Bluetooth Codec and then select a codec AUTO Pri...

Page 43: ...marked part of the speaker again if your device has the NFC function When using the Stereo Pair function or Party Connect function touch the NFC compatible device on the speaker in which the BLUETOOTH indicator lights up A speaker where the BLUETOOTH indicator turns off is not capable of terminating the BLUETOOTH connection Hint When using the Stereo Pair function if you turn off one speaker the o...

Page 44: ...ections at the same time depending on the BLUETOOTH device The multi device connection is not compatible with HFP Hands free Profile and HSP Headset Profile Therefore when using the multi device connection you cannot use the hands free function You cannot turn off the multi device connection function To disconnect the multi device connection Press the power button to turn off the speaker When you ...

Page 46: ...the speaker and the device or stop music playback on the device to avoid any sudden loud sound output from the speaker Place 2 speakers within 1 m 3 2 ft each other and then turn on both speakers The power indicator lights up The BLUETOOTH indicator flashes slowly If the BLUETOOTH device which has been connected before is nearby the speaker may be connected to the device automatically and then the...

Page 47: ...ghts up You hear the Left or Right voice guidance from each speaker and both speakers are connected by the Stereo Pair function When a connection with the Stereo Pair function is established the ST PAIR Stereo Pair indicators on both speakers stay lit and the BLUETOOTH indicator on either of the speakers turns off Hint 3 47 ...

Page 48: ...ish a BLUETOOTH connection with the new device Note If you reset or initialize one of the 2 speakers while using the Stereo Pair function make sure to turn off the other speaker If you do not turn off the other speaker before restarting the Stereo Pair function there may be problems in making a BLUETOOTH When a BLUETOOTH connection is immediately established between 2 speakers the BLUETOOTH indica...

Page 49: ...speaker is in AUDIO IN mode you cannot use the Stereo Pair function If a portable audio device etc is connected to the speaker s AUDIO IN jack the speaker automatically switches to AUDIO IN mode and the Stereo Pair function is terminated Be sure to close the cap completely after using the ST PAIR Stereo Pair button The cap plays a very important role in maintenance of the waterproof and dust proof...

Page 50: ... the Stereo Pair function will be terminated If you want to use the speaker that had been used as one of the speakers of the Stereo Pair function by itself press the power button to turn on the speaker then press the ST PAIR Stereo Pair button to terminate the Stereo Pair function To terminate the Stereo Pair function while using 2 speakers press the ST PAIR Stereo Pair button A beep is heard and ...

Page 51: ...t function Set up the first speaker The following operation is an example of setting SRS XB43 as the first speaker Refer to the operating instructions supplied with the device you are using to set up other devices compatible with the Party Connect function 1 Press the power button on the speaker The BLUETOOTH indicator flashes in blue 1 Connect the BLUETOOTH device to the speaker via BLUETOOTH con...

Page 52: ...r Refer to the operating instructions supplied with the device you are using to connect other devices compatible with the Party Connect function 2 Press the power button on the speaker to be connected The BLUETOOTH indicator of the speaker you turned on flashes in blue 1 Press the PARTY Party Connect button A beep is heard the BLUETOOTH indicator flashes and the PARTY Party Connect indicator light...

Page 53: ...lays a very important role in maintenance of the waterproof and dust proof performance 5 011 814 11 1 Copyright 2020 Sony Corporation When a connection with the Party Connect function is established the PARTY Party Connect indicators on all the speakers stay lit Then you hear voice guidance BLUETOOTH connected from the first speaker and the activity of its BLUETOOTH indicator changes from flashing...

Page 54: ...t one the speaker automatically switches to AUDIO IN mode and the Party Connect function is terminated To terminate only one speaker Turn off the speaker you want to release the second or later speaker set If a portable audio device etc is connected to the AUDIO IN jack of the speaker you want to release the second or later speaker set the speaker automatically switches to AUDIO IN mode and the Pa...

Page 55: ...to the AUDIO IN jack with an audio cable commercially available For connection use an audio cable with a stereo mini plug no resistance 1 at both ends 1 If you use an audio cable with stereo mini plugs with significant resistance the sound may be lower Therefore make sure you use a cable with stereo mini plugs without resistance 1 Turn on the speaker 2 The power indicator lights up in green 2 If a...

Page 56: ...dio device to the AUDIO IN jack and playing music you cannot use the buttons on the speaker to perform operations such as pause skip to the beginning of the next track and skip to the beginning of the current track Do not use the AUDIO IN jack in a place where water may splash The supplied AC adaptor as well as the USB port and the AUDIO IN jack behind the cap are designed neither for waterproof n...

Page 57: ... to STAMINA mode press and hold the LIVE STAMINA button for about 3 seconds The STAMINA indicator lights up in orange and the sound effect switches to the STAMINA mode If you press and hold the LIVE STAMINA button for about 3 seconds once again the STAMINA indicator will turn off and the sound effect will be switched back to EXTRA BASS mode Sound effect name The color of the LIVE indicator The col...

Page 58: ...ic of a device via BLUETOOTH connection Listening to music of a portable audio device etc What you can do with Sony Music Center 5 011 814 11 1 Copyright 2020 Sony Corporation Tap Music Center on your smartphone iPhone etc to start up the application Music Center 1 Tap SRS XB43 2 Tap Settings Sound Sound Effect to select the sound effect STAMINA EXTRA BASS LIVE SOUND 3 58 ...

Page 59: ...ne set on the speaker Ring tone set on the BLUETOOTH mobile phone Ring tone set on the BLUETOOTH mobile phone only for a BLUETOOTH connection Connect the speaker with a BLUETOOTH mobile phone When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit When using the Stereo Pair fu...

Page 60: ... mobile phone If more than one BLUETOOTH devices are connected to the speaker Multi device connection you cannot receive a phone call Cancel the multi device connection Terminate the BLUETOOTH connection or turn off the BLUETOOTH function of the BLUETOOTH devices other than the BLUETOOTH mobile phone in use While the phone is ringing or a phone conversation is in progress adjust the volume by pres...

Page 61: ...f the speaker you cannot listen to music of the BLUETOOTH device However when the BLUETOOTH connection is active the hands free function is available You cannot turn off the multi device connection function Depending on the model of your smartphone the operation system or applications installed some functions of hands free calling may not be used correctly Related Topic Pairing and connecting with...

Page 62: ...ETOOTH indicator changes from flashing to lit When using the Stereo Pair function or Party Connect function Connect to the speaker in which the BLUETOOTH indicator flashes in blue In the following steps and operations during a hands free call operate the speaker that is connected to the BLUETOOTH mobile phone 1 Operate the BLUETOOTH mobile phone to make a call When you make a call playback pauses ...

Page 63: ...ion is established you cannot use the hands free function Turn off the BLUETOOTH function on the unused BLUETOOTH device s to disconnect the multi device connection Related Topic Pairing and connecting with BLUETOOTH devices Connecting with an NFC compatible device by One touch NFC Terminating the BLUETOOTH connection After use If more than one BLUETOOTH device is connected to the speaker Multi de...

Page 65: ...ing between the device connected with the BLUETOOTH function and the device connected to the AUDIO IN jack Switching BLUETOOTH codec the BLUETOOTH audio streaming playback quality Updating the software of the speaker Hint What you can control with Sony Music Center varies depending on the connected device The specifications and design of the app may change without notice Note For Apple iOS devices...

Page 66: ...a a BLUETOOTH connection or if there is a problem such as no sound being emitted uninstall Sony Music Center and try to connect via the BLUETOOTH connection again For details about Sony Music Center refer to Google Play or the App Store Related Topic What you can do with Sony Music Center 5 011 814 11 1 Copyright 2020 Sony Corporation Download Sony Music Center from Google Play or the App Store an...

Page 67: ...le from smartphones iPhone etc Operations that can be performed on a speaker with Fiestable DJ control You can include sound effects Isolator etc or sampling sounds drum cheering sounds etc in the music being played Illumination You can set the lighting function Motion control You can operate the speaker by shaking the smartphone iPhone etc 67 ...

Page 68: ... device The specification and design of the app may change without notice Note For Apple iOS devices the unit is compatible with iOS 10 0 or later A BLUETOOTH connection is not available on the devices with iOS 9 x or earlier 5 011 814 11 1 Copyright 2020 Sony Corporation 68 ...

Page 69: ...y or the App Store Note Be sure to use the latest version of Fiestable Related Topic What you can do with Fiestable 5 011 814 11 1 Copyright 2020 Sony Corporation Download Fiestable from Google Play or the App Store and install it 1 When the installation is completed start Fiestable from the Sony Music Center screen 2 69 ...

Page 70: ...refer to the operating instructions supplied with the Android smartphone For details on the Google app refer to the operating instructions or support website of the Android smartphone or website of Google Play Note The latest version of the app may be required The Google app may not be activated from the speaker depending on specifications of the Android smartphone 1 Connect the speaker to the And...

Page 71: ... iPhone iPod touch select Settings Siri Search and enable Listen for Hey Siri The operation above is an example For details refer to the operating instructions supplied with the iPhone iPod touch For details on Siri refer to the operating instructions or support website of the iPhone iPod touch 1 Connect the speaker to the iPhone iPod touch via BLUETOOTH connection 2 While the speaker is connected...

Page 72: ...d 95 F disconnect and connect the AC adaptor and then let the battery charge itself once again power indicator Turns off The speaker has completed charging Lights up The speaker is being charged Flashes slowly The built in battery is running at less than 20 and needs to be charged In this state the speaker cannot supply power to other devices Flashes 3 times and turns off If the CHARGE indicator f...

Page 73: ...lashes The speaker enters the pairing mode Flashes slowly The speaker is waiting for a BLUETOOTH device to connect to Flashes 3 times The software has completed updating Lights up The sound effect is set to LIVE SOUND mode Turns off The sound effect is set to EXTRA BASS mode or STAMINA mode where neither EXTRA BASS mode nor LIVE SOUND mode is active Lights up The sound effect is set to STAMINA mod...

Page 74: ... Stereo Pair function The ST PAIR Stereo Pair indicator flashes when the connection with Stereo Pair function fails Lights up The Stereo Pair function is used on the speaker Flashes The speaker enters the Party Connect function Lights up The Party Connect function is used on the speaker The indicators of all speakers connected with the Party Connect function light up 74 ...

Page 75: ...he built in battery 1 Turn on the speaker The power indicator lights up in green 2 Tap Music Center on your smartphone iPhone etc to start up the application Music Center 3 Tap SRS XB43 When a new version of the software is released an update notice is displayed on the Sony Music Center screen 4 Follow the instructions on the screen to update As the software update progresses the activity of the g...

Page 77: ...r performance degradation Depending on the conditions where this speaker is placed it may fall over or fall off the surface Do not leave any valuables near the speaker This speaker is not anti magnetic Keep objects susceptible to magnetism recorded tapes watches cash cards and credit cards with magnetic coding etc away from the speaker When you carry around the speaker keep this in mind as well Do...

Page 79: ...ted Ambient temperature exceeds the range of 5 C 35 C 41 F 95 F There is a problem with the built in battery When charging to the built in battery continues for a long time Note Charging time varies depending on built in battery usage conditions Charge the speaker in an ambient temperature between 5 C and 35 C 41 F and 95 F The speaker becomes warm during charging This is not a malfunction Avoid e...

Page 81: ... the speaker in a place subject to high temperatures such as in a sauna or near a heat source Handle the cap with care The cap plays a very important role in maintenance of the waterproof and dust proof performance When using the speaker make sure that the cap is closed completely When closing the cap be careful not to allow foreign objects inside If the cap is not closed completely the waterproof...

Page 83: ... airy place until no moisture remains The sound quality may change if water enters the speaker or passive radiator section This however does not indicate a malfunction Wipe off the moisture on the speaker surface and leave the speaker on a dry soft cloth to let the water drain out from inside the speaker Then leave the speaker in a well ventilated place to let it dry out Note If the surface of the...

Page 84: ...hat generates electromagnetic radiation is in use near the speaker Interference from other devices Because BLUETOOTH devices and wireless LAN IEEE802 11b g use the same frequency 2 4 GHz microwave interference may occur and result in communication speed deterioration noise or invalid connection if the speaker is used near a wireless LAN device Interference to other devices Microwaves emitted from ...

Page 85: ...devices may not be connected or work correctly depending on the features or specifications of the device Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker the communication environment or the usage environment A device with a built in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts Locate the speak...

Page 86: ...Lesser General Public License hereinafter referred to as LGPL These establish that customers have the right to acquire modify and redistribute the source code of said software in accordance with the terms of the GPL or LGPL supplied The source code for the above listed software is available on the Web To download please access the following URL then select the model name SRS XB43 URL http oss sony...

Page 87: ...r Apple badge means that an accessory has been designed to connect specifically to the Apple product s identified in the badge and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with an Apple product may affect wireless...

Page 88: ...e etc to the factory default settings and deletes all pairing information Look up information on the issue on the customer support website Access the following support home pages to get support information about your speaker For customers in Americas https www sony com am support For customers in Europe https www sony eu support For customers in China https service sony com cn For customers in oth...

Page 89: ...of a USB AC adaptor with an output current of less than 1 5 A is not guaranteed for battery charging The charging time may vary depending on the ambient temperature or the usage of the speaker as well Depending on the type or specifications of a commercially available USB AC adaptor if you use the speaker at a loud volume the remaining power of the rechargeable built in battery may decrease or the...

Page 90: ...eaker may turn off even while the speaker is connected to an AC outlet by the USB AC adaptor This however does not indicate a malfunction If such a case occurs turn off the speaker and let the battery fully charge itself before you use the speaker The auto power off Auto Standby function may have activated After about 15 minutes in certain circumstances such as when the volume of the audio input i...

Page 91: ...cle between the speaker and the BLUETOOTH device move it out of the way If the CHARGE indicator flashes slowly turn off the speaker and charge the built in battery sufficiently A device with a built in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts Locate the speaker farther away from a TV radio or tuner etc since noise may occur in broadcasts W...

Page 92: ...th BLUETOOTH devices Listening to music of a device via BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec About the indicators Receiving a call Making a call 5 011 814 11 1 Copyright 2020 Sony Corporation 92 ...

Page 93: ...e speaker is being powered by the built in battery only When the rechargeable built in battery is running low as a result of long time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by the AC adaptor supplied If the sound becomes low while in use follow the procedure below 5 011 814 11 1 Copyright 2020 Sony Corporation Turn off the speaker 1 Charge the bu...

Page 94: ...ess the BLUETOOTH button You hear voice guidance BLUETOOTH pairing and the BLUETOOTH indicator starts double flashing pairing mode Once the speaker is initialized an iPhone iPod touch may not be able to connect to the speaker In this case delete pairing information on the iPhone iPod touch then pair them again Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on ...

Page 95: ...mpatible device Check that the NFC function of the device is set to on If the device is attached with a case remove it NFC reception sensitivity varies depending on the device If you repeatedly fail to connect the speaker with a device by one touch connect disconnect it to the speaker by on screen operation Check that your device is compatible with NFC Look up information on the issue on the custo...

Page 96: ...Pair function After connecting 2 SRS XB43 speakers perform the pairing procedure between a BLUETOOTH device and the speaker in which the BLUETOOTH indicator is flashing in blue Related Topic Listening to music wirelessly with 2 speakers Stereo Pair function 5 011 814 11 1 Copyright 2020 Sony Corporation 96 ...

Page 97: ...n After connecting multiple speakers perform the pairing procedure between a BLUETOOTH device and the speaker in which the BLUETOOTH indicator is flashing in blue Related Topic Enjoying wireless playback using multiple speakers Party Connect function 5 011 814 11 1 Copyright 2020 Sony Corporation 97 ...

Page 98: ...t 8 seconds to restart the speaker You cannot operate the speaker after you turn it on You cannot operate the speaker after you troubleshoot pairing issues Note Restarting the speaker does not delete its pairing information Restarting the speaker may change its volume function or sound settings 5 011 814 11 1 Copyright 2020 Sony Corporation 98 ...

Page 99: ...LUETOOTH buttons until the speaker turns off 5 seconds or more The speaker is initialized Settings such as volume etc are restored to the factory default settings and all pairing information is deleted Note The speaker cannot be initialized while the power is off Related Topic Pairing and connecting with BLUETOOTH devices Connecting with an NFC compatible device by One touch NFC Restarting the spe...

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